Experience

Deyar Misr Properties

• Egypt
• Real Estate
• 1 - 100 Employee

• Operations Coordinator & Customer Service

  • Aug 2022 - Present

  • Open and maintain customer accounts by recording account information > Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution > Manage large amounts of incoming calls > Identify and assess customers' needs to achieve satisfaction > Keep records of customer interactions, process customer accounts, and file documents > Follow communication procedures, guidelines, and policies, and contracts > Assist with placement of orders, refunds, or exchanges • Answer questions about warranties or terms of sale > Facilitating cross-channel feedback from customers and employees to management and executive teams. > Working with team leaders, managers, and department heads to learn departmental needs and goals. > Going on business missions to finish all the legal paper work related to the company > Support in the purchasing process. Show less



EGY Holding

• Egypt
• Holding Companies
• 1 - 100 Employee

• Legal Associate

  • Nov 2021 - Jul 2022

  • Advising clients to change business practices to comply with laws and regulations. • Handling client’s problem and following-up with them. • Conducting in reviewing & drafting contracts. • Advising clients to change business practices to comply with laws and regulations. • Handling client’s problem and following-up with them. • Conducting in reviewing & drafting contracts.



NEW TOWN PROPERTIES PRIVATE LIMITED

• India
• Real Estate

• Senior Sales

  • Dec 2020 - Oct 2021

  • Provide guidance and assist sellers and buyers in marketing and purchasing property for the right price under the best terms •Determine clients' needs and financial abilities to propose solutions that suit them • Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements, and related matters, ensuring a fair and honest dealing • Perform comparative market analysis to estimate properties' value • Display and market real property to possible buyers • Manage property Resale • Maintain and update listings of available properties • Cooperate with developers Develop networks and cooperate with developers • Promote sales through advertisements, and listing services • Remain knowledgeable about real estate markets and best practices Show less



Market Place Brokers

• United States
• Real Estate

• Junior Sales

  • Jan 2020 - Nov 2020

  •Determine clients' needs and financial abilities to propose solutions that suit them • Perform comparative market analysis to estimate property's value • Display and market real property to possible buyers • Manage property resale • Maintain and update listings of available properties • Develop networks and cooperate with developers. • Promote sales through advertisements, and listing services •Determine clients' needs and financial abilities to propose solutions that suit them • Perform comparative market analysis to estimate property's value • Display and market real property to possible buyers • Manage property resale • Maintain and update listings of available properties • Develop networks and cooperate with developers. • Promote sales through advertisements, and listing services