Experience

Oxnard College

• Higher Education
• 100 - 200 Employee

• Physical Education Instructor

  • Aug 2015 - Present

  INSPIRING INSTRUCTOR. Redeveloped class curriculums in boxing, kickboxing, and Filipino martial arts with over 90 enrolled students per semester. Instructed proper martial technique and form, safety in equipment use, and nutritional advice for student health, resulting in a decrease in injuries, higher health education, and better living conditions. Worked with students to develop healthy lifestyle changes, such as diet and a proper workout regimen. Inspired positivity and determination in class. Ability to teach a wide arrangement of people, high school students to adults. HIGH SATISFACTORY APPRAISAL. Received praise from students and fellow instructors on teaching method. Show less



Navy Gateway Inns & Suites

• United States
• Hospitality
• 1 - 100 Employee

• Front Office Manager

  • Aug 2019 - Present

  OPERATED DATA RESEARCH, COLLECTION, AND MANAGEMENT FOR MANAGEMENT DECISIONS. Created and updated reports to ensure most recent information on projects and operations. Extracted, manipulated, combined, and managed data from multiple resources. Created different reports using Microsoft Word and Excel. EVALUATED AND IMPLEMENTED INSTRUCTIONS AND NOTICES FROM GENERAL MANAGER AND HIGHER AUTHORITY. Implemented changes to the front desk and other departments via multiple communication routes. Coordinated meetings with other departments to plan and implement proposed departmental changes. MET STANDARDIZATION GOALS AND PARTICIPATED IN THE ACCREDITATION PROGRAM. Implemented instructional changes that align with current accreditation and standards. Coordinated mock accreditation inspections. Collected and documented accreditation findings to create action plans. PERFORMED FULL RANGE OF SUPERVISORY DUTIES FOR FRONT DESK. Managed and supervised front desk operations with over 20 front desk personnel. Analyzed the effectiveness of front desk programs. Implemented new changes to front desk to fix recurring and potential issues. Created multiple communication channels to relay messages. Created condensed training manuals. Directed necessary trainings. Analyzes daily financial reports for high balances and potential financial issues. Enforced policies and standards, such as EEO. COORDINATEED AND MAINTAINED A PROFESSIONAL EMPLOYEE TRAINING AND DEVELOPMENT PROGRAM. Coordinated and meetings to cover priorities. Created different means to communicate trainings to optimize learning for front desk associates. Facilitated large group trainings. Show less



Navy Gateway Inns and Suites

• United States
• Hospitality
• 1 - 100 Employee

• Quality Assurance

  • Jan 2018 - Aug 2019

  PREPARED REPORTS FOR GENERAL MANAGER AND HIGHER AUTHORITY. Gathered and managed data by utilizing multiple manual and automated resources. Developed reports created with gathered data to submit to management clarifying hotel issues and problems.MET STANDARDIZATION GOALS AND PARTICIPATED IN THE ACCREDITATION PROGRAM. Maintained, modified, and managed files of policies, standards, and regulations. Was pivotal in obtaining CNIC Accreditation. PERFORMED FULL RANGE OF SUPERVISORY DUTIES FOR QA/TRAINING. Reinvented Quality Assurance position to be more detailed and organized. Monitored and analyzed operations and procedures used in standards and accreditation to inform departments of updates, changes, and corrections. Inspected and gathered data on each department to troubleshoot for issues and problems. Composed correspondences with different departments on administrative and factual matters pertaining to policies and standards, and advised changed to meet goals and objectives. Spearheaded new programs to provide better information and improved communication among management, departments, and employees, resulting in better preparation for inspections and overall improving quality assurance position. Collaborated with management of different departments to provide seamless and outstanding support. Partook in large-scale asset inventory to provide an accurate count of assets with assistance from maintenance. Created, managed, and organized a complete list of assets. Show less

• Front Desk Lead

  • Aug 2008 - 2018

  POSITIVE AND ENERGETIC LEADER. Certified front desk and housekeeping trainer. Supervised and led front desk operations alongside Front Office Manager to make a stronger and efficient front desk team. With input from office manager, developed better, simplified, and more engaging training documents and manuals without losing important information. Empowered front desk team with positivity and drive to succeed. Trained over 30 employees. Communicated effectively orally and electronically with management about foreseeable issues and problems to create countermeasures.STELLAR CUSTOMER SERVICE. Performed front office associate duties. Screened comment cards, physical and electronic, to ensure inquiries, comments, and issues are routed to the appropriate department. Coordinated management meetings with guests and new employees. Filled in when front office manager was out of office. Inspected rooms to ensure they met standards.PERFORMED FULL RANGE OF SUPERVISORY DUTIES FOR FRONT DESK AND ACCOUNTING. Assisted in accounting for 3 years. Managed financial data by compiling financial statements and financial reports for management, military groups, and region. Acquired payments for Accounts Receivable accounts and overdue accounts. Overlooked and managed Account Receivable accounts. Show less



Casillas Martial Arts

• Assistant and instructor

  • 2012 - Aug 2019

  I assist in teaching and helping Grand Master Graciela Casillas with classes. I occasionally substitute. I also help with creating any art needed for the class (logos, etc.) I assist in teaching and helping Grand Master Graciela Casillas with classes. I occasionally substitute. I also help with creating any art needed for the class (logos, etc.)



Channel Islands High School

• United States
• Education Administration Programs
• 1 - 100 Employee

• Intern

  • Jan 2012 - Mar 2012

  Consulted with students about their current standing in high school Worked with counselors to welcome incoming students for the following year Helped students with scheduling conflicts for classes Consulted with students about their current standing in high school Worked with counselors to welcome incoming students for the following year Helped students with scheduling conflicts for classes



Spay and Neuter Clinic

• United States
• Research

• Assistant

  • Apr 2008 - May 2008

  Sanitizing and cleaning equipment, preparing pets for operations Sanitizing and cleaning equipment, preparing pets for operations



Aaron Brothers

• United States
• Retail

• Sales Associate

  • Dec 2006 - Jun 2007

  Sales, supply stocking, customer service, cleaning, money handling Sales, supply stocking, customer service, cleaning, money handling



MWR Warfield Gym

• Recreation Aid

  • Jun 2006 - Oct 2006

  Cashier, washing and folding towels, stocking, cleaning equipment, customer service, money handling Cashier, washing and folding towels, stocking, cleaning equipment, customer service, money handling