Experience

Unify Consulting

• United States
• Business Consulting and Services
• 300 - 400 Employee

• Practice Director | Strategy & Transformation

  • Jan 2022 - Present



Albertsons Companies

• Retail
• 700 & Above Employee

• Digital Transformation

  • Oct 2020 - Dec 2021

  Managed team responsible for Strategic Planning, Product Portfolio & Financial Planning of post-Covid digital transformation of Albertsons / Safeway’s ecommerce business across shopper experience, digital marketing, loyalty, fulfillment & customer service > Led cross-functional team across Product Managers, Engineering, CDO, CIO & Business Leadership to develop FY20/FY21 strategic roadmap & financial budget (Capex + Opex) to radically transform Albertsons’ grocery ecommerce business to respond to COVID-19 related challenges > Led shopper experience transformation planning across areas like drive-up-and-go fulfillment, contactless payment, chatbot driven customer service, loyalty programs etc. > Drove Azure cloud cost optimization effort to bring down cloud costs by 30% Show less



Gartner

• United States
• Information Services
• 700 & Above Employee

• Director

  • Apr 2019 - Jun 2020

  Director of consulting & practice lead, collaborating with Gartner research to sell & deliver digital transformation, ecommerce & strategic IT planning related engagements. Associate Partner driving executive relationship, opportunity identification, sales & delivery for portfolio of clients Sample Engagements: >Sold & delivered ecommerce assessment of over 6 brands of a $16 billion hardware distributor to identify digital commerce capability deficiencies, sources of customer journey friction and technical debt of legacy digital commerce applications. Developed roadmap to consolidate diverse digital commerce applications. >Sold and delivered several digital maturity assessments for large enterprises reviewing digital business, customer experience transformation, cloud & agile adoption opportunities >Sold & delivered technology modernization business case for the CIO of a $4 billion CPG manufacturer. Assessed order-to-cash, procure-to-pay & record-to-report processes to identify technical debt & process inefficiencies leading to modernization & transformation roadmap >Worked with the CFO, COO and CIO of a professional healthcare insurance provider to develop an enterprise technology rationalization & modernization roadmap >Led a CIO sponsored digital funding strategy and IT cost optimization initiative for one of the largest health care insurers in the Mid-Atlantic region Show less



Cognizant

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Principal - Digital Strategy & Transformation

  • Jan 2017 - Apr 2019

  Engagement Lead & Consulting Principal for several high impact IT strategy, ERP modernization, process improvement, product strategy, mergers & acquisitions related engagements. Managed large-scale strategy development & implementation projects ($10M+ budgets; 25+ project team)Highly specialized across CIO , CTO and CDO functions, including IT-Business Alignment, IT Governance, Agile Transformation, IT Sourcing & Budgeting, and Service Operations.Sample engagements:> Developed customer experience strategy, operating model & business case for operationalizing Adobe Experience Cloud (AEC / AEM ) in a multi-tenant model for a $40+ billion US health care provider> Worked with the CIO, CTO and IT leadership of a Fortune 15 conglomerate ($140+ billion USD revenue) to develop digital enterprise architecture strategy (including supply chain consolidation & omni-channel commerce) and implementation roadmap> Developed 3 year tech strategy & roadmap for the CIO & IT leadership of an $7+ billion (S&P 500 component) retail private label credit cards, coalition loyalty programs, & direct marketing providerSample clients: Visa Corp, JP Morgan & Chase, Amgen, Abbott, Abbvie, VMware, AmerisourceBergen, CareFirst, Alliance Data, Zoetis Show less

• Associate Director - Strategy & Transformation

  • Mar 2015 - Jan 2017

  As an Associate Director, I had a successful track record in consultative selling, leading parallel consulting engagements, practice development and recruitment. In project delivery, I was responsible for providing oversight and thought leadership to the project team, ensuring quality of project deliverables, managing senior client discussions and identifying new revenue opportunities. Engagement Lead for several high impact IT strategy, business process re-engineering, product strategy, mergers & acquisitions & IT process improvement related engagementsResponsibilities included opportunity identification/analyses, project sales and delivery; personnel recruiting, development and evaluation; intellectual capital development; Managed multiple large-scale implementation projects ($10M+ budgets; 25+ project team members)Example projects include: post-acquisition integration factory setup for a Silicon Valley tech giant, Commercial IT strategic business plan for a major US based medical devices client, enterprise applications strategy for a Fortune 100 American global life sciences and health care products company, post-merger integration for a global credit card & global payments technology company Show less

• Engagement Lead - Cognizant Consulting

  • May 2005 - Mar 2015

  Over 8 years experience in Retail, Manufacturing & Logistics industry, primarily in Enterprise Software Package Implementation, Business Consulting, Account Management, Business Development, Business Analysis & Operations Management. Areas of expertise include eBusiness / eCommerce Strategy, Busines Process Re-engineering and Supply Chain Optimization. Broad functional knowledge in systems and application development, structured project management methodologies (MBA from IIM Lucknow, Project Management Professional-PMP certified). Over 4 years of onsite client management experience, with outstanding client interaction skills as well as verbal, written communication and presentation skills. Keen understanding and sensitivity of the unique business, political and cultural implications gained through experience in North America, Europe and Asia. Show less



Bosch USA

• United States
• Software Development
• 700 & Above Employee

• Operations Manager

  • Oct 2000 - May 2003