Experience

Agency Marketing Machine

• United States
• Advertising Services
• 1 - 100 Employee

• Digital Marketing Coordinator

  • Apr 2018 - Present

  » Devise, implement and manage marketing campaigns using marketing systems to capitalize on current trends » Analyze trends to be able to spearhead the company’s strategic growth efforts » Convert and combine raw data to make it suitable for reports » Monitor the results of the digital marketing efforts and report the success or the shortcomings » Work closely with in-house design team to develop visuals for content, display ads, visuals for social media



Tetra Tech

• United States
• Civil Engineering
• 700 & Above Employee

• Project Coordiantor

  • Sep 2017 - Mar 2018

  » Formatting and editing documents, creating interactive forms & templates, creating and managing various database programs» Coordinating the setup and logistics of classroom training activities » Preparing/reviewing expense reports, preparing presentation material and maintaining training and statistical records as required » Advise managers on organizational policy matters and recommend needed changes » Respond to employee issues and questions in a timely manner



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Teller Customer Service

  • Sep 2015 - Jan 2016

  » Analyzing customers’ needs to then introduce customers to new products and services, and generate leads for other team members to close» Identify and make sales referrals, recommend alternate channels, cross-sell bank services and product for Wells Fargo partners» Maintaining and balancing a cash drawer of $25,000» Navigate multiple computer systems, applications, and utilize search tools to find information



Hilton Worldwide

• India
• Hospitality
• 300 - 400 Employee

• Guest service agent

  • Jan 2015 - Sep 2015

  » Managed reception services for guests to contribute to an overall experience from check-in through check-out, with an average guest interaction of 100» Orient and educate 2 employees every month to properly handle Hiltons’ Onq computer system and live up to Hiltons’ service standards» Empowered to take charge on resolving any guest inconvenience by acknowledging problems and satisfying guest’s using Hiltons HEART model “making it right”.» Maximize room occupancy of over 500 guestrooms by analyzing guest’s needs and using up-selling techniques, increasing monthly revenue up to $3,000-5,000.



Parsco AB

• Sweden
• Technology, Information and Internet
• 1 - 100 Employee

• Administrator

  • Nov 2009 - Oct 2014

  » Administer and processed payroll for 16 employees on a monthly basis, ensuring compliance with payroll regulations and tax laws » Handling various aspects of financial statements and income tax returns» Managing company website and through it initiated different events, updated news feed and advertised sales generating up to 25% of weekly revenue » Personnel manager, recruiting, hire training, manage 8 employees and develop a high-performing work team with right skills and experience» Supervising cash handling procedures of employees



GE Money Bank

• Czechia
• 1 - 100 Employee

• Customer Service and Sales Representative

  • Nov 2012 - Jun 2013

  » Executing pro-active customer-driven servicing to exceed customer expectation, processes loan applications up to $45,000 and assist with marketing promotions» Handling 80 – 150 inquiries per day in response to general questions, customer applications, requests or other issues» Perform necessary customer verifications to validate information presented is accurate



Exceed Global

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Customer Service, Marketing and Progress

  • Mar 2012 - Jul 2012

  » Obtained business intelligence on targeted prospects utilizing various methods to include cold calling with a minimum of 150 per day, warm lead follow-up and analyst briefings» Document details of identified opportunities to clearly communicate situations and account profile for other team members» Having a substantial knowledge of Exceeds’ ideals and selling financial advice to potential customers



World Class Sverige AB

• Sweden
• 1 - 100 Employee

• Salesman and Marketer

  • Jun 2010 - Aug 2010

  » Marketing World Class Hornstull through direct human interaction, with 50 interactions per day» Led a team of 5 collecting leads and establishing a relationship with potential customers