CPQ App Manager

• Aug 2023 - Present

UX Writer - Translator (SE-EN)

• Aug 2022 - Aug 2023

Chief Operations Officer

• Feb 2021 - Jul 2022

Head of Purchasing, Supply Chain, and IT

• Aug 2018 - Feb 2021

As Head of Purchasing I oversaw supply chain processes with suppliers in several European countries, the US, and with customers (B2B) in all of Scandinavia. As Head of IT I budgeted, planned, and executed IT projects ranging from evaluating CRM systems to upgrading the ERP system.

Supply Chain Manager

• Apr 2018 - Jul 2018

Before taking on IT as well as Supply Chain, I was tasked with focusing on reducing cash tied up in stock. In 6 months, cash tied up in stock was reduced by 35%.

Head of Operations - Coffee Services

• Sep 2016 - Mar 2018

I was tasked with developing IT-tools to improve efficiency but quickly realized I needed to go back to basics with people and process development. I did develop some tools, but the really big improvement in quality came from happier and more efficient staff. I was tasked with developing IT-tools to improve efficiency but quickly realized I needed to go back to basics with people and process development. I did develop some tools, but the really big improvement in quality came from happier and more efficient staff.

COO

• Mar 2015 - Nov 2016

As a COO I was responsible for bringing order to chaos. Animail had recently undergone rapid growth that stagnated due to operations difficulties. My job was to get the warehouse and Customer Service on track. The teams were excellent, they just needed to be reorganized and a few simple processes needed to be introduced to Operations. As a COO I was responsible for bringing order to chaos. Animail had recently undergone rapid growth that stagnated due to operations difficulties. My job was to get the warehouse and Customer Service on track. The teams were excellent, they just needed to be reorganized and a few simple processes needed to be introduced to Operations.

Director of Operations

• Sep 2013 - Mar 2015

I pretty much had the same responsibilities as in my previous position, but with colleagues that help me take care of the tactical level of operations. This gave me the possibility to focus more on developing Operations and contribute to the overall development of LensOn.

Logistics and Purchasing Manager (Supply Chain Manager)

• Sep 2008 - Aug 2013

I developed all operational and strategic aspects of the supply chain from all of the suppliers to customers in all of the EU. This included being the ERP expert on all things operational, and also developed in-house operations solutions together with the IT-manager and external consultants. One aspect of my position that I enjoyed quite a bit was to coach and develop a fantastic team of purchasers, logistics specialists and team leaders. As purchasing manager I constantly looked for ways to… Show more I developed all operational and strategic aspects of the supply chain from all of the suppliers to customers in all of the EU. This included being the ERP expert on all things operational, and also developed in-house operations solutions together with the IT-manager and external consultants. One aspect of my position that I enjoyed quite a bit was to coach and develop a fantastic team of purchasers, logistics specialists and team leaders. As purchasing manager I constantly looked for ways to develop LensOn's business by finding new products, entirely new product segments and suppliers.

Customer Service Manager

• Nov 2008 - Apr 2011

I managed and developed LensOn's Customer Service department while simultaneously doing the same with our Supply Chain. LensOn provides Customer Service in six languages, hiring and maintaining a team with proficiency in that many languages was a great learning experience. After building a great team and drastically improving the tools the team worked with, I was proud to hand over the department to a dedicated Customer Service Manager in order to focus more on LensOn's Supply Chain Management,… Show more I managed and developed LensOn's Customer Service department while simultaneously doing the same with our Supply Chain. LensOn provides Customer Service in six languages, hiring and maintaining a team with proficiency in that many languages was a great learning experience. After building a great team and drastically improving the tools the team worked with, I was proud to hand over the department to a dedicated Customer Service Manager in order to focus more on LensOn's Supply Chain Management, implementing a new ERP and implement a dedicated purchasing and sourcing department.

Translator EN-SE/SE-EN

• Jul 2008 - Dec 2010

I translated a variety of content, anything from the instructions for a printing press to marketing material for hiking equipment. I translated a variety of content, anything from the instructions for a printing press to marketing material for hiking equipment.

Dropship Manager

• Nov 2007 - May 2008

Customer Service Manager

• Mar 2007 - Nov 2007

Creditcard Fraud Prevention Specialist

• Nov 2005 - Aug 2006

Assistant Store Manager and various support roles for the HQ

• Dec 1998 - Mar 2003