IT Consultant

• Jan 2022 - Present

Tech and experience: Administration AD, Azure and Microsoft 365. Exchange Online, Defender 365, Endpoint. All Office 365 apps. Planning, configuring and delivering solutions based on customers needs. Private Cloud - Windows Server 2019 and Windows 10/11 environment. Network configuration - DHCP, VPN, NPS, Radius, Switch, Firewall etc. Holding basic IT and Office 365 courses for customers. Remote and On-site IT. Customer advisor. Take ownership and responsibilities. Tech and experience: Administration AD, Azure and Microsoft 365. Exchange Online, Defender 365, Endpoint. All Office 365 apps. Planning, configuring and delivering solutions based on customers needs. Private Cloud - Windows Server 2019 and Windows 10/11 environment. Network configuration - DHCP, VPN, NPS, Radius, Switch, Firewall etc. Holding basic IT and Office 365 courses for customers. Remote and On-site IT. Customer advisor. Take ownership and responsibilities.

2.Linje Teknisk Brukerstøtte

• Jan 2020 - Dec 2021

Incident Manager Vaktplan planlegging Administrering av brukere i blant annet AD, AAD, Microsoft 365 og Workplace Administrering av enheter i Intune og Workspace One Koordinering av større nettverksbestillinger 2.linje request og incident sakshåndtering Incident Manager Vaktplan planlegging Administrering av brukere i blant annet AD, AAD, Microsoft 365 og Workplace Administrering av enheter i Intune og Workspace One Koordinering av større nettverksbestillinger 2.linje request og incident sakshåndtering

Operator Analyst & On-site Technician

• Jun 2018 - Dec 2019

1. and 2. line support on a Service Desk supporting Aker BP. Technologies and experience: • AD and Azure AD • Security groups and distribution groups (o365 and on-prem) • Windows server 2012 R2 • Exchange admin center • Microsoft Intune and general troubleshooting on handheld devices • Splunk • Citrix desktop and VDIs • Cisco VPN • Security incidents • Office 365 applications troubleshooting • General desktop incidents (SSO issues, applications, registry, etc.) • Print issues and setup printers on client side • Windows 7 and 10 support • Support on many internal applications Show less

IT-lærling

• Aug 2016 - Jun 2018

IKT-assistent

• Aug 2012 - May 2013

Utplassert under skoleåret, IKT-Servicefag Utplassert under skoleåret, IKT-Servicefag