Arve Johan Moen

IT Consultant at UPHEADS
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Oslo Region, NO

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Credentials

  • Microsoft 365 Certified: Fundamentals
    Microsoft
    Jul, 2021
    - Nov, 2024
  • Microsoft Certified: Azure Fundamentals
    Microsoft
    Jul, 2021
    - Nov, 2024
  • Microsoft Certified: Security, Compliance, and Identity Fundamentals
    Microsoft
    Jul, 2021
    - Nov, 2024
  • Microsoft Certified: Azure Administrator Associate
    Microsoft
    Sep, 2021
    - Nov, 2024

Experience

  • UPHEADS
    • Norway
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • IT Consultant
      • Jan 2022 - Present

      Tech and experience: Administration AD, Azure and Microsoft 365. Exchange Online, Defender 365, Endpoint. All Office 365 apps. Planning, configuring and delivering solutions based on customers needs. Private Cloud - Windows Server 2019 and Windows 10/11 environment. Network configuration - DHCP, VPN, NPS, Radius, Switch, Firewall etc. Holding basic IT and Office 365 courses for customers. Remote and On-site IT. Customer advisor. Take ownership and responsibilities. Tech and experience: Administration AD, Azure and Microsoft 365. Exchange Online, Defender 365, Endpoint. All Office 365 apps. Planning, configuring and delivering solutions based on customers needs. Private Cloud - Windows Server 2019 and Windows 10/11 environment. Network configuration - DHCP, VPN, NPS, Radius, Switch, Firewall etc. Holding basic IT and Office 365 courses for customers. Remote and On-site IT. Customer advisor. Take ownership and responsibilities.

  • Utviklings- og kompetanseetaten
    • Norway
    • Government Administration
    • 200 - 300 Employee
    • 2.Linje Teknisk Brukerstøtte
      • Jan 2020 - Dec 2021

      Incident Manager Vaktplan planlegging Administrering av brukere i blant annet AD, AAD, Microsoft 365 og Workplace Administrering av enheter i Intune og Workspace One Koordinering av større nettverksbestillinger 2.linje request og incident sakshåndtering Incident Manager Vaktplan planlegging Administrering av brukere i blant annet AD, AAD, Microsoft 365 og Workplace Administrering av enheter i Intune og Workspace One Koordinering av større nettverksbestillinger 2.linje request og incident sakshåndtering

  • Sopra Steria
    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Operator Analyst & On-site Technician
      • Jun 2018 - Dec 2019

      1. and 2. line support on a Service Desk supporting Aker BP. Technologies and experience: • AD and Azure AD • Security groups and distribution groups (o365 and on-prem) • Windows server 2012 R2 • Exchange admin center • Microsoft Intune and general troubleshooting on handheld devices • Splunk • Citrix desktop and VDIs • Cisco VPN • Security incidents • Office 365 applications troubleshooting • General desktop incidents (SSO issues, applications, registry, etc.) • Print issues and setup printers on client side • Windows 7 and 10 support • Support on many internal applications Show less

  • Østfold University College (HiØ)
    • Norway
    • Higher Education
    • 300 - 400 Employee
    • IT-lærling
      • Aug 2016 - Jun 2018

  • INDRE ØSTFOLD DATA IKS
    • Norway
    • IKT-assistent
      • Aug 2012 - May 2013

      Utplassert under skoleåret, IKT-Servicefag Utplassert under skoleåret, IKT-Servicefag

Education

  • Høgskolen i Østfold (HiØ)
    IKT Fagbrev, IKT Servicefag
    2016 - 2018
  • Høgskolen i Østfold (HiØ)
    Bachelor, Informatikk
    2016 - 2017
  • Handelshøyskolen BI
    Bachelor's degree, Økonomi og Administrasjon
    2015 - 2016
  • Askim Videregående Skole
    High School Diploma, IT / IKT-Servicefag
    2012 - 2013

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