Arvand Saffari, PMP, CPHR
Sr Customer Success Manager - Customer Experience at Visier Inc.- Claim this Profile
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English Native or bilingual proficiency
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French Professional working proficiency
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Farsi Limited working proficiency
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Bio
Ralph Nitschke
Arvand is one of the PM pillars at Visier and has an extensive track record for delivering successful SaaS implementations across a variety of the of the Fortune 500 companies Visier services. Along with driving for a technically successful delivery, he excels at developing strong long-term partnerships and is known for his strengths at problem solving, going above and beyond and helping to ensure a successful rollout and adoption. A consummate professional with a positive can-do attitude, Arvand is a pleasure to work with and an asset to any organization fortunate enough to have him on their team.
Anna Datta, MS, PMP
Arvand and I worked together for over a year in a project manager role. Arvand from vendor perspective represented Visier and I, from client perspective represented IQVIA. Arvand took on the IQVIA account with gusto and worked diligently on getting to know the people, process, and business needs of the company. IQVIA had gone through a merger which resulted in many complex projects and monthly load activities that impacted Visier such as integration of people data as we moved from two HRIS systems to one HRIS system, adding new fields to the database, data conversions, validations and correction cycles. All which required strong project management skills. Arvand handled all activities with professionalism, patience and sense of urgency. We challenged Arvand frequently with tight deadlines and he went above and beyond to meet those requests, provided us timely updates, and where necessary set expectations proactively for potential delays. Arvand was such a pleasure to work with and anyone who would have him on their team would get an excellent project manager, communicator, hard-working and team-oriented individual.
Ralph Nitschke
Arvand is one of the PM pillars at Visier and has an extensive track record for delivering successful SaaS implementations across a variety of the of the Fortune 500 companies Visier services. Along with driving for a technically successful delivery, he excels at developing strong long-term partnerships and is known for his strengths at problem solving, going above and beyond and helping to ensure a successful rollout and adoption. A consummate professional with a positive can-do attitude, Arvand is a pleasure to work with and an asset to any organization fortunate enough to have him on their team.
Anna Datta, MS, PMP
Arvand and I worked together for over a year in a project manager role. Arvand from vendor perspective represented Visier and I, from client perspective represented IQVIA. Arvand took on the IQVIA account with gusto and worked diligently on getting to know the people, process, and business needs of the company. IQVIA had gone through a merger which resulted in many complex projects and monthly load activities that impacted Visier such as integration of people data as we moved from two HRIS systems to one HRIS system, adding new fields to the database, data conversions, validations and correction cycles. All which required strong project management skills. Arvand handled all activities with professionalism, patience and sense of urgency. We challenged Arvand frequently with tight deadlines and he went above and beyond to meet those requests, provided us timely updates, and where necessary set expectations proactively for potential delays. Arvand was such a pleasure to work with and anyone who would have him on their team would get an excellent project manager, communicator, hard-working and team-oriented individual.
Ralph Nitschke
Arvand is one of the PM pillars at Visier and has an extensive track record for delivering successful SaaS implementations across a variety of the of the Fortune 500 companies Visier services. Along with driving for a technically successful delivery, he excels at developing strong long-term partnerships and is known for his strengths at problem solving, going above and beyond and helping to ensure a successful rollout and adoption. A consummate professional with a positive can-do attitude, Arvand is a pleasure to work with and an asset to any organization fortunate enough to have him on their team.
Anna Datta, MS, PMP
Arvand and I worked together for over a year in a project manager role. Arvand from vendor perspective represented Visier and I, from client perspective represented IQVIA. Arvand took on the IQVIA account with gusto and worked diligently on getting to know the people, process, and business needs of the company. IQVIA had gone through a merger which resulted in many complex projects and monthly load activities that impacted Visier such as integration of people data as we moved from two HRIS systems to one HRIS system, adding new fields to the database, data conversions, validations and correction cycles. All which required strong project management skills. Arvand handled all activities with professionalism, patience and sense of urgency. We challenged Arvand frequently with tight deadlines and he went above and beyond to meet those requests, provided us timely updates, and where necessary set expectations proactively for potential delays. Arvand was such a pleasure to work with and anyone who would have him on their team would get an excellent project manager, communicator, hard-working and team-oriented individual.
Ralph Nitschke
Arvand is one of the PM pillars at Visier and has an extensive track record for delivering successful SaaS implementations across a variety of the of the Fortune 500 companies Visier services. Along with driving for a technically successful delivery, he excels at developing strong long-term partnerships and is known for his strengths at problem solving, going above and beyond and helping to ensure a successful rollout and adoption. A consummate professional with a positive can-do attitude, Arvand is a pleasure to work with and an asset to any organization fortunate enough to have him on their team.
Anna Datta, MS, PMP
Arvand and I worked together for over a year in a project manager role. Arvand from vendor perspective represented Visier and I, from client perspective represented IQVIA. Arvand took on the IQVIA account with gusto and worked diligently on getting to know the people, process, and business needs of the company. IQVIA had gone through a merger which resulted in many complex projects and monthly load activities that impacted Visier such as integration of people data as we moved from two HRIS systems to one HRIS system, adding new fields to the database, data conversions, validations and correction cycles. All which required strong project management skills. Arvand handled all activities with professionalism, patience and sense of urgency. We challenged Arvand frequently with tight deadlines and he went above and beyond to meet those requests, provided us timely updates, and where necessary set expectations proactively for potential delays. Arvand was such a pleasure to work with and anyone who would have him on their team would get an excellent project manager, communicator, hard-working and team-oriented individual.
Credentials
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Project Management Professional (PMP)
Project Management InstituteDec, 2020- Nov, 2024 -
Chartered Professional in Human Resources (CPHR)
CPHR BC & YKOct, 2016- Nov, 2024
Experience
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Visier Inc.
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Canada
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Software Development
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300 - 400 Employee
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Sr Customer Success Manager - Customer Experience
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Feb 2023 - Present
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Sr Project Manager - Embedded Analytics
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Jul 2021 - Feb 2023
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Sr Project Manager - Professional Services
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Jul 2020 - Jul 2021
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Project Manager - Customer Success
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Dec 2017 - Jun 2020
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Aon
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United Kingdom
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Financial Services
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700 & Above Employee
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Senior Associate / Project Manager - Talent, Rewards & Performance
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Dec 2013 - Dec 2017
• Managed a variety of survey projects and software implementations (including scoping, budget, administration, reporting, and post-implementation support) for clients spanning a wide range in size and industry, primarily focusing on employee engagement, performance management, and HR analytics; • Analyzed and interpreted survey results to produce meaningful insights and recommended actions; • Administered the annual Best Employers and Best Small & Medium Employers studies and… Show more • Managed a variety of survey projects and software implementations (including scoping, budget, administration, reporting, and post-implementation support) for clients spanning a wide range in size and industry, primarily focusing on employee engagement, performance management, and HR analytics; • Analyzed and interpreted survey results to produce meaningful insights and recommended actions; • Administered the annual Best Employers and Best Small & Medium Employers studies and assisted organizations with the survey process to help them realize their engagement goals; • Collaborated with stakeholders (data managers, programmers, consultants, and clients) to ensure accuracy of work and compliance with project scope and budget in order to deliver outstanding client value; • Provided support to consultants and clients on HR-related matters, including special research projects, organizational development and change management initiatives, running training sessions, facilitating focus groups, and assisting with business development and proposal writing.
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Associate / Compensation Analyst - Talent, Rewards & Performance
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Mar 2013 - Dec 2013
• Provided technical and analytical support to consultants on a variety of projects within the domain of compensation consulting; • Conducted research on compensation principles and best practices in the market; • Assisted consultants and project managers with the preparation of reports and client proposals; • Developed expertise in key areas through education and experience, including executive compensation, salary administration, short and long-term incentive, benchmarking… Show more • Provided technical and analytical support to consultants on a variety of projects within the domain of compensation consulting; • Conducted research on compensation principles and best practices in the market; • Assisted consultants and project managers with the preparation of reports and client proposals; • Developed expertise in key areas through education and experience, including executive compensation, salary administration, short and long-term incentive, benchmarking, pay equity, job evaluation, and HR due diligence in mergers and acquisitions.
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Process Analyst - Benefits Administration
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Jul 2011 - Mar 2013
• Administered and maintained group benefit plans for multiple mid-market clients; • Involved in benefit processes for retirees, unionized and non-unionized employees, terminations, disability groups, and leaves of absence; • Created scheduled reports and maintained databases, records, and HRIS systems; • Collaborated with client HR, financial institutions, and insurance carriers to ensure accuracy of billing statements; • Researched and resolved complex problems on issues such as… Show more • Administered and maintained group benefit plans for multiple mid-market clients; • Involved in benefit processes for retirees, unionized and non-unionized employees, terminations, disability groups, and leaves of absence; • Created scheduled reports and maintained databases, records, and HRIS systems; • Collaborated with client HR, financial institutions, and insurance carriers to ensure accuracy of billing statements; • Researched and resolved complex problems on issues such as eligibility, enrolment, and claims resolution; • Assisted in the training of team members.
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Education
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2011 - 2013
McGill University
Graduate Certificate, Human Resources Management -
2006 - 2010
McGill University
Bachelor's Degree, Psychology, Philosophy, Behavioural Science
Community
