Member Technical Staff - Technical Asset Management - Solar

• Jan 2022 - Present

Radian Generation - Solar Asset Management - Technical Activities. * Remote Monitoring of Solar Plants located across all over Eastern, Western and Pacific countries. * Daily Monitoring - Alerts clearance (Look back monitoring alerts) and Manual monitoring - Redash, Different DAS portal (AM/PM) checks. * Radian Lens Platform - Creating Ticket and Analysis & Follow-up to get logical conclusion to tickets. * Issue Identification of specific site and Ticket Generation of identified issue. * Create & Maintain - Flow Chart / SOP for all the activities. * Daily, Weekly and monthly Ticket updation, Data validation, waterfall creation and submission of reports. * Asset Management and Performance Analysis. Show less

Technical Support Executive

• Dec 2021 - Jan 2022

o Understanding, analysing and trouble-shooting complaints by customers (Charging Station Owners and EVdrivers) o Creates service requests within supplied Customer Relationship Management (CRM) system o Data management and analysis for pattern recognition o Provides direction to customers promoting online self-service and web-based solutions o Problem solving and troubleshooting o Customer Focused o Self-driven and independent and able to manage own time, goals & objective. o Escalates to Technical Support unresolved customer issues. o Observation on field-site at client places and Handbook creation and making of all customer queries. o Keeps up to date of client performance requirements, product line and service offerings. Show less

Engineer Team support

• May 2020 - Nov 2021

o Generating and assessing project opportunities in the field of renewable energy. o Projects undertaken from top tier companies for solar I&C and O&M works. o Solar Installation & Commissioning Works – Preparing a plan and execution of project. o Operation and maintenance of solar photovoltaic power plants. o Dispute technical team to the site and also any other issues. o Technical Team support and management at backend if needs visited a site. o Documentation – Maintaining and preparing quotations and invoice billing reports. o Installed EV AC compact Charger for MG Electric vehicles cars by Exicom power solutions. o A team member in energy and environmental safety audit performed thermographic activity of all machines, electrical equipment, transformers, so on and prepare reports. o Responsible for the day-to-day operation and maintenance of work and energy facilities, assist technicians with the finer details of putting a plan in to action. o Modified websites in WordPress tool for cgs-green and universal solar power solutions and also created social networks account and pages. Show less

Engineer

• Feb 2020 - Apr 2020

• Remote Monitoring of Solar Plant’s located across all over India.• Ticket Analysis & Follow-up to get logical conclusion to tickets.• Create & Maintain - Flow Chart / SOP for specific issue.• Issue Identification specific site and Ticket Generation of identified issue.• Intimation to Customer on Event / Issue.• Pre & post Service effectiveness check.• Planning and scheduling resources (Tech team & Non tech team) for preventive &corrective maintenance.• Maintaining the record of all operation and maintenance activities on the sites.• Repetitive issue Analysis.• OEM Coordination for Issue Resolution and Management.• Monthly & Weekly Asset Report Creation and Submission.• Knowledge of Solar PV power generation systems and procedures.• Asset Management and Performance Analysis. Show less

Management Trainee

• Nov 2019 - Feb 2020

Intern

• Sep 2019 - Oct 2019