Vice President – Strategic Alliances – HR Technology – Talent Acquisition

• Mar 2019 - Present

Effective Recruitments, Sales, HR Technology & RPO Concepts

• Apr 2018 - Mar 2019

RPO Leader

• May 2017 - Mar 2018

Driving Sales. Providing clients with a specialist recruitment solution via managing the onsite team/s, building strong internal and external stakeholder relationships and driving recruitment delivery.Hunting, Mining and Farming, Key stakeholder management, Operations management, People management.Contract P&L performance against budgetAchievement of contract performance KPIsClient satisfactionEmployee Engagement.Map the region/location assigned and create a strong pipeline, Sales to convert pipelines to actual RPO projects/AssignmentsMaintain external networks with industry associations, government bodies, networking events and others, to obtain market information.Build strong relations in existing accounts and generate more revenue from them.

HR Lead Projects

• Jun 2015 - May 2017

KEY OPERATING AREAS: TALENT ACQUISITION, CONTRACT STAFFING, CLIENT MANAGEMENT(Pre Sales & Post Sales Strategy), DELIVERY - (Sourcing & Operations), PEOPLE MANAGEMENT& PERFORMANCE, HR TECHNOLOGY, FINANCIAL PROJECTIONs.VERTICALS - IT (Product & Services), E-commerce, Financial Services (NBFC), Advertisement.HIGHLIGHTS - Managed over 500 vendors Pan India, 800 hires yearly average with Source mix achievement of 72 % internal delivery, Key initiatives to control CPH- cost per hire & Source Mix. Vendor development & management for across functions, managing project sublet & transition to the manpower partner. Developing Sales capability, market research & intelligence with defined strategy/timelines on prospective pipeline/ alignment with targeted Order Book. Account management & defined SOP,s for Farming ongoing projects / BOT model. Delivery Operations, Sourcing Strategy, Contingency staffing for critical & key accounts across with future forecast planning in coordination with the Partners. Team & Performance management, Sales & Delivery training with key focus on CPH to RPH. Key Focus Areas to control Source Management - Vendor categorization & performance, Referral & Direct Sourcing strategies, Social media Recruitment, Recruitment Analytics & technology across operations/ projects. Financial projections - (Projected VS Achieved) Resource budgeting, Bench management& Compensation benchmarking across Projects. HR operations including Onboarding, Documentation, Pay roll management & employee relations. HR Technology - Managing HRMS, ATS & structured BEi reporting Analytics .

Service Delivery Leader

• Jul 2014 - Jun 2015

> Managing recruitment and HR shared service operations across diverse industries and PAN India locations – P&L responsibility.> Leading a team of 180 professionals in a complex team structure Onsite/Offsite.> Re-engineering the client’s recruitment and HR shared services function to convert it from a cost centre to a profit centre by (a) Business model mapping with competitors / best players in the market and recommending strategies for enhancement, (b) Lead multiple transformation projects.> Steering operations with focus on bottom line profitability by ensuring optimal utilization of resources.> Add value by demonstrating in-depth knowledge of customer needs, competitive activity and internal operations to guide solutions that drive both customer and business outcomes. > Establishing client-wise governance structure and developing robust communication channels and escalation matrix in order to reduce the delays in business delivery caused by lack of communication.> Helping uncover process and market-specific barriers to satisfaction (challenging call types, friction points, capability gaps, call management hurdles, etc) and developing action plans to overcome gap.> Leading a quality talent pool influx of over 30K recruits and employee life cycle management of 2+ L employees per year across multiple clients.> Defining CTQ and CTP targets for internal processes and ensuring adherence to the same.> Leverage latest technology to enhance business delivery by improving efficiency and quality – BPM (Business Process Management) tool rollout.> Ensuring sound integration within support functions viz HR, Training, Technology, Sales, Migrations, Quality & Compliance to facilitate seamless business delivery to clients.> Managing Sourcing channels Vendors/Referrals & Direct.> Manage & drive over 800 Vendors pan India.

Assistant Vice President Strategic Alliances & Consulting

• Sep 2008 - Feb 2014

Absolute HR International is one of the leading RPO in India offering large bouquet of services inthe Human Resource segment with specialized industry expertise in Permanent/Temporary staffing solutions outsourcing.Heading the entire Staffing and partner management, 360* operations managing &developing the central & pan India recruitment team Develop define strategy for talent management to meet business timelines, hone employee skills, and generate revenue for the Partners.Play an effective role in networking with all line functions with HR - Recruitment, Learning and Development, Contract Hiring, Internal capacity management to redefine powerful and strategic solutions for demand management and fulfillment. Training & development on floor for the consultants & sales force team developed a team of over 100 consultants nationally sourcing for over 1000 mandates monthly. Pan India delivery matrix with handled operations for 4 regional centers.Responsible for Acquiring, managing, developing, and retaining workforce for the organization (Industry specific). Responsible for account ownership from the perspective of Resource Planning, fulfillment planning internally & externally, succession planning for Accounts assigned with the help of recruitment, T&D, Visa Planning.Branding • Employee Branding• Campus Branding• Employee Value Proposition• Published Monthly HR Articles. STRIKE• Developing & Marketing of HR Benefits & Policies

Resource & Staffing Manager

• 2007 - 2008

Enable the country/sector/solution leaders to identify the best resources to be deployed to projects and engagements.Manpower planning in accordance to the Vendor & Work force management team. Deploy resources to fulfill business and professional needs. Identify & deploy resources from internal pool or hire through 3rd party vendors / Global Delivery on to the project. Delivery & coordination within the business managing pan India/Global assignments ensuring cost effective Delivery Model, with efficient management of internal staffing process. Developed and formulated a complete Resource Management dashboard, which monitored Bill ability of the Business Unit, resource utilization, Requirements Summary, Compliance Issues. Responsible for conversion of new opportunity clients into successful business associates with the help of effective networking with Business Units Head and Project Managers, bench management, training, rotation of resources, and coordination with various resource management cells across GBS (Offshore and Onsite) in order to fulfill their requirements. Extensive Project Management experience involving Client Relation Management, Technology Mapping, Budget/Financial management, Multiple Project Planning & Execution, Project Budgeting & Monitoring, Resource Management, Stakeholder Management, Vendor/Sub-contractor Management.Equal competence in Project Life Cycle Management through Business Function Study, Requirement Finalization, Project Scoping, Task Break down, Effort & Time.Team Development & People Management through consensus building, promotion of positive environment, & teamwork spirit, competence development, providing vision & efficiency, issue resolution, motivation and mentoring.Manage Talent Mobility Facilitation enabling Mobility Maps, Job rotation process, Tenure matrixInternal Job Posting Portal

Consultant (Team Integrator) – ITES, IT & Knowledge Management practice North, Location – NCR & Nort

• 2005 - 2007

Established in 1992, Ma Foi Management Consultants Ltd. has a sound reputation for using a systematic and hands-on approach to Human Resources Consulting Since May 2004, Ma Foi is part of Vedior NV, a 6.46 billion Euro staffing company and the third largest such company in the world. Ma Foi has a network of 70 Offices across 44 locations in India, as well as 7 overseas subsidiaries.As a part of the SSG (Staffing Solutions Group), the profile involvedProviding hiring solutions for the knowledge management practice, KPO / BPO/ LPO sectors for middle & senior level management profiles.Recruitment's for both Permanent and Flexi staffing Pan India accounts for key staffing mandates.Training employees for Sourcing, headhunting & channel management. Industry mapping & research related to the mandate.Team Management – Recruiting internal resources/ Creating KRAs/ appraisals and training & induction for North region KM team. Ma Foi (Northern Operations – 9 Key Locations in North)Coordinating all north franchisee partners across for Delhi HQ.Handling the central account management for all locations. Managing MIS & Feedback for recruitment activities,events and cross location pool hunting projects.Campus Recruitment's.Managing market intelligence team for North. Marketing & Branding activities across for clients and managing the extended recruitment line in non NCR locations.

Business Manager (Profit Centre)

• Jan 2002 - Dec 2005

Heading the Contingency Recruiting Team for BPO & ITES industry.Maintained communications and built relationships with clients, user-Managers and Contractors. Training Consultants engaged in Recruitment and Sourcing. End-to-end performance reviews both at the time of Probation & Annual Review cycle.Conducting First time reviewee and reviewer workshops and monitoring the appraisal with 100% closure.Develop and implement HR policies and procedures.Developed and maintained HR policies, guidelines, procedures and systems and ensured their implementation and compliance throughout the organization.Involved in implementing & creating BSC (Balance Score Card)for existing & new roles in the organization in liaison with the Business.Spear heading the employee engagement activities such as fun events, games, competitions and other engagement activities across the organization.Providing end to end support & timely resolution related to Employee Engagement, Employee Relations, Policy Interpretation & Advocacy, Employment Practices & Procedures, Escalations, Disciplinary Matters and Code of conduct issues