Arun Chacko

Manager - Air Freight and Operations at Amigos Logistics LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, United Arab Emirates, AE
Languages
  • English Professional working proficiency
  • Hindi -
  • Malayalam -
  • German Professional working proficiency
Skills

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Bio

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Credentials

  • Basics of Logistics, Fleet and Warehouse Management
    Tata Consultancy Services
    Apr, 2022
    - Oct, 2024
  • Introduction to Soft Skills
    Tata Consultancy Services
    Apr, 2022
    - Oct, 2024
  • Lean Six Sigma White Belt Certification
    The Board of Trustees of the Management and Strategy Institute
    Apr, 2022
    - Oct, 2024
  • IATA Dangerous Goods Acceptance ( category 6)
    Advanced Diploma in Cargo Management
    May, 2015
    - Oct, 2024
  • Cargo Flash Cargo Reservation System( To manage Airline Cargo Reservation / Operation and Sales
    Air Arabia
    May, 2013
    - Oct, 2024
  • Diploma in RDBMS ( SQL / Oracle )
    Cyber Prism Limited
    Jul, 2004
    - Oct, 2024

Experience

  • Amigos Logistics LLC
    • United Arab Emirates
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Manager - Air Freight and Operations
      • May 2022 - Present

  • Time World Freight L.L.C.
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Air Freight Head
      • Nov 2014 - Nov 2020

      • Attending and reverting to All Global Agents and Business partner’s queries with most optimal solutions and rates within timeline with a proven track record of above 75 % hit ratio which increase the net revenue about 22 %. • Liaise with Airlines management for contract rates, Block spaces and Ad hoc requirements which leads Time world freight LLC as one of the top Cargo Agents in UAE.• Conducting and providing training to my team and ensure they are delivering the best towards the organizational goal and Ensured compliance with industry standard quality regulations.• Successfully Implemented Work & Process flow Algorithm for Import/Export, Customer Service and Customs department which reduce shipment execution time frame and nullified operation errors which results in increasing department wise revenue by handling about 35% of extra assignments with same work force.• Responsible In-Charge for below TWF departments. Global and Domestic Pricing. Projects & Oil Fields. Automotive Department. Dangerous Goods Department. Warehouse Department. Fashion & Garments Logistics.  AOG Department. Exhibition Department. Pharma Logistic. Import & Export Department.  Transport department. Sea-Air Movements.• Resolving Customer Complaints and conducting disciplinary, capability and grievance investigations and taking appropriate action to address any failings which ensure 100% customer satisfaction.• Maintained solid professional relationships with customs officials.• Provided support to sales team and account managers by Identify new business opportunities and implementing new strategies

  • OTTA Cargo (A division of Orient Travel & Tourism LLC)
    • AST SUPERVISOR(Pricing and Operation )
      • Jun 2012 - Aug 2014

  • G&M Enterprises
    • United States
    • 1 - 100 Employee
    • Logistic Operation and Warehouse Asst supervisor
      • Jun 2005 - Mar 2012

      Supervised warehouse by Preparing out bound and In bound documents.Generate simplified reports and Provide & Support documents Supervised warehouse by Preparing out bound and In bound documents.Generate simplified reports and Provide & Support documents

Education

  • Emirates Aviation College
    Associate’s Degree, Dangerous Goods Acceptance ( category 6)
    2013 - 2013
  • Zabeel International Institute of Management and Technology
    Associate’s Degree, Advanced Diploma in Cargo Management
    2009 - 2009
  • Nirmala College Of IT
    Bachelor’s Degree, Bachelors of Computer Application
    2001 - 2004

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