Experience

Ohshima Ireland Ltd
• Customer Service Representative

  • Aug 2023 - Present


Fast Freight Forwarders

• Trinidad and Tobago
• Transportation, Logistics, Supply Chain and Storage

• Key Account Manager

  • Nov 2020 - Nov 2022

  • Acting as a liaison between management, vessel carriers, warehouses & clients to ensure loyalty to the company. • Be well informed about global trade agreements, legalisation requirements & customs regulations to comply with client requirements. • Negotiating contracts with key accounts and meeting established deadlines for the fulfilment of each client's long-term goals • Developed strong relationships with 3 manufacturing companies and diverted all logistics needs to the company. • Managed 8 key accounts and 13 minor accounts and increased sales revenue by 15% by outsourcing. Show less



AIA Sri Lanka

• Sri Lanka
• Insurance
• 500 - 600 Employee

• Wealth Advisor

  • Oct 2020 - Oct 2021

  • Advising clients on financial products and services. • Providing beneficial investment plans for clients. • Managing investments. • Providing eligible insurance plans for clients • Advising clients on financial products and services. • Providing beneficial investment plans for clients. • Managing investments. • Providing eligible insurance plans for clients



Grasshoppers.lk

• Sri Lanka
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Assistant Manager Customer Services

  • Nov 2019 - Jan 2021

  • Responsible for working with the sales team to onboard and integrate new clients and developing existing client relationships • Conducting in-depth research on competitors services, pricing, and market success to gain insight into customer preferences and interests • Play an integral part in generating new sales that will turn into long-lasting relationships • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics • Responsible for working with the sales team to onboard and integrate new clients and developing existing client relationships • Conducting in-depth research on competitors services, pricing, and market success to gain insight into customer preferences and interests • Play an integral part in generating new sales that will turn into long-lasting relationships • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics



ATG LANKA Pvt Ltd

• Senior Key Account Executive

  • Oct 2016 - Nov 2018

  • Responsible for the development and achievement of sales through the direct sales channel • Developed, organized, and tracked KPIs of all employees for productivity • Responsible of increasing the sales volume from the client & monitoring the product quality to meet client's requirements • Conducting in-depth research on competitors' products, pricing, and market success to gain insight into customer preferences and interests. • Assisting newly-recruited or less experienced Sales Representatives in answering technical questions posed by customers. Show less



VIA Holdings

• Commercial Real Estate
• 1 - 100 Employee

• Assistant Manager

  • Oct 2015 - Oct 2016

  • Responsible for working with the sales team to onboard and integrate new clients and developing existing client relationships • Conducting in-depth research on competitors services, pricing, and market success to gain insight into customer preferences and interests • Play an integral part in generating new sales that will turn into long-lasting relationships • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics • Responsible for working with the sales team to onboard and integrate new clients and developing existing client relationships • Conducting in-depth research on competitors services, pricing, and market success to gain insight into customer preferences and interests • Play an integral part in generating new sales that will turn into long-lasting relationships • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics



Fast Freight Forwarders Pvt Ltd

• Senior Sales Executive

  • Nov 2013 - Oct 2015

  • Develop relationships with prospects and recommend solutions to improve their production through the use of your products. New leads may be generated through canvassing, cold calling, partner relationships, and customer referrals. • Meet sales revenue targets. • Develop, implement, and maintain sales activities and plans. • Build and maintain long-term relationships with current clients and their management teams by providing information, guidance, and support; recommending service and profit improvements; and recommending new opportunities. • Lead and coordinate contract negotiations for a successful close. Show less