Arun kumar Gosi

Certified Independent Director at Indian Institute of Corporate Affairs
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Contact Information
us****@****om
(386) 825-5501
Location
Bengaluru, Karnataka, India, IN
Languages
  • English -
  • Hindi -
  • Kannada -
  • Telugu -
  • Tamil -

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Rakesh Kumar Pandey

Arun is a sincere professional with in-depth experience and expertise in quality and effective program management. His thoughtful leadership in delivery excellence is remarkable.

Eric Alan Pais

Arun is a hard working and sincere professional who patiently listens to your point of view and the challenges you face, before giving his advice on an optimal solution. It was a pleasure working with Arun.

Kiran Arsikere

Arun is a thorough professional with an in-depth experience and subject matter expertise on Lean and effective program management. His interventions in providing thought leadership in areas of Delivery excellence has been superb.

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Credentials

  • Certified Independent Director
    Indian Institute of Corporate Affairs
    Sep, 2023
    - Oct, 2024
  • Design Thinking
    Wipro Limited
    Apr, 2017
    - Oct, 2024
  • Certified on Program Management Office
    Wipro Limited
    Jun, 2016
    - Oct, 2024
  • Lean Six Sigma Black Belt
    Wipro Limited
    Jul, 2015
    - Oct, 2024
  • Six Sigma Black Belt
    Wipro Technologies
    Oct, 2012
    - Oct, 2024
  • Kaizen Event Facilitator
    Wipro Technologies
    Aug, 2010
    - Oct, 2024
  • SAFe Agilist Certification Certification
    Scaled Agile Framework Certification Training
    Dec, 2019
    - Oct, 2024
  • Certified Manager of Quality / Operational Excellence from American Society for Quality (ASQ)
    ASQ
    Apr, 2006
    - Oct, 2024

Experience

    • India
    • Education Management
    • 1 - 100 Employee
    • Certified Independent Director
      • Jan 2023 - Present

      Corporate Governance, Audits, Appraisals Corporate Governance, Audits, Appraisals

    • Director - Digital Transformations
      • Jul 2020 - Feb 2023

      Digital Transformation Value Realization Services (Today's Insights for Meaningful Tomorrow) Scope - Portfolio, Program, Projects - Value Definition - Benefit Model - Value Validation - Value Validation Score card Define Transformation Program/Project specific Key indicators for Business Value, Customer Value, User Value . Derive the Benefit Model Perform Value Validation as required and provide a Program/Project Comparision Value Validation Score Card Digital Transformation Value Realization Services (Today's Insights for Meaningful Tomorrow) Scope - Portfolio, Program, Projects - Value Definition - Benefit Model - Value Validation - Value Validation Score card Define Transformation Program/Project specific Key indicators for Business Value, Customer Value, User Value . Derive the Benefit Model Perform Value Validation as required and provide a Program/Project Comparision Value Validation Score Card

    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Program Delivery Manager
      • Mar 2020 - Jul 2020

      Responsible for a Delivery and Performance of Customized Air Cargo Software ProductCustomization of existing Air Cargo Product IP to meet the customer business and regulator requirements with enhance customer experienceBusiness and IT stakeholder managementResource identification and Onboarding and Productivity enhancementGovernance and Benefit realisation

    • Quality Head & Management Representative (MR) IT Infra, IT Apps & Risk–Wipro Technologies
      • Aug 2013 - Jul 2020

      Process Excellence and Quality Assurance Derived strategic and operational Excellence strategy and roadmap for performance Optimization interacting with CXOs and Business Leaders  Mentored and lead the redesign of all 21 processes in line with ITIL V3 which included Identity, Access, Information Security Management processes  As Management Representative(MR) planned coordinated multiple cross functional Integrated assessments (COBIT, ISO, ITIL, CMMI) both internal and external audits which included both identity and access and IT security management processes  Initiated, planned, defined processes for successful completion of CMMI-SVC assessment  Performed more than 20 assessment and 400+ audits of multiple business units of all processes Identified, planned and successfully completed improvement 150+projects using Six Sigma, Lean and Kaizen methodologies Planned, Organized and conducted steering committee meeting with leadership teams Mentored, tracked, reported and ensured successful completion of all identified transformation projects in a quarter for Infra, IT Application and Risk Management functions Show less

    • Transformation Program Manager
      • Jul 2019 - Mar 2020

      Program Manager–Transition and Transformation - Global Banking Group - London – UK Strategist, built Quality Engineering and Competency team from scratch for Payments domain Built teams for Transition and Transformation projects for International and Domestic Payments value stream Portfolio Management of Transformation projects  Mentor, Governance, Reporting and Benefit Realization of 12 Cloud transformations, Migrations and Analytical Tool Institutionalization  Transition of Waterfall SDLC driven projects to Agile methodology Rolled out Project Management Analytical tool across 1400 projects establishing a Single Analytical tool across the organisation Migration of Code and users of 120 projects from 6 different Configuration Management tools to GitHub Enterprise resulting in cost saving Migration of 125+ On-prime applications to Common Cloud platform Show less

    • Program Manager
      • Jul 2018 - Jun 2019

      Program Manager–Quality Engineering & Competency – Global Banking Group – London - UK  Build Quality Engineering and Competency centre with 9 different functions People Management, Delivery assurance, Governance & Benefit reporting  Manage Resource ramp up and ramp down, escalations and risks Mentor and Manage 60+ Testing projects and 6 IT environments Developed Live IT Environment Dashboard covering System Integration Testing (SIT), Non Function Testing, User Acceptance Testing (UAT) environments Automation of system integration test scripts yielding cost benefit Developed In-House Open Source for Testing resulting in re-usability of test components and processes Automation of Daily Health checks improving availability of Test Environment from 60% to 95% and resource optimization Optimized the overall Test cycle from 12-14 weeks to 6-8 weeks and Go To Market cycle time by 4 weeks Show less

    • Program Manager
      • Sep 2016 - Jun 2018

      Program Management - Digital Workplace transformation in a consumer product organization across Europe Program Management of Process Design, Roll out for IT Infrastructure support Defined & implemented “Bullet” approach to reduce the Review and deployment cycle time  Rolled out all processes in ServiceNow integrating with Remedy Collaborated with cross functional teams and vendor teams to design and deploy the processes Governance, Reporting of the transformation performance to the Leadership stakeholder team Deployed 21 ITIL based processes as managed services in 5 months using SIAM) model Show less

    • Lead Consultant
      • Sep 2015 - Jun 2016

      Program Manager – Global Pharmaceuticals - Boston – USA  Process lead for Digital workplace transformation program Due diligence and gap analysis of service delivery processes Migration from ITSM to Service Integration And Management(SIAM) Model  Migration from Remedy to ServiceNow  Collaboration with multiple vendors to define and implement uniform metrics to report performance of all vendors Manage Changes, Risks and escalation management Rolled out 21 ITIL both Organizational and operational processes in ServiceNow tool in 10 months Improved the incident, problem, change, by cycle times by 25% Show less

    • Process Champion - Process Excellence and Continual Improvements
      • Apr 2011 - Jul 2013

      Process Champion – Improvement Methodologies Wipro – India Rebuilt Organization Six Sigma focus driving both IT and Non IT business units  Planned, Organized and conducted Six sigma training and certification program Planned and organized Process Excellence Rewards and Recognition program Certified 75 Six Sigma Black Belts and 125 Green belts in one year Governance, Review and Mentored 200+ Six Sigma projects for effective and on-time deliverables

    • Quality Head - CIO (Enterprise Functions)
      • Dec 2008 - Apr 2011

      Drive Business Excellence in Enterprise Functions - IT Infrastructure Management, Information Systems, IT Risk Management

    • Senior Process Consultant
      • May 2004 - Jul 2008

      Program Manager – Compliance – Global Retail Brand – Winston Salem - USA Road map for program management office (PMO) for process improvements. Gap assessment of existing controls for SOX compliance Due diligence of existing SDLC process and its optimization Collaboration with stakeholders to define & implement controls Work flow automation from requirements to Go-Live using HPPM tool Governance and periodic reporting of compliance Optimized SDLC process cycle time by 30% by reducing work flow and documentation time by 25%. Show less

    • Software Quality Assurance Manager
      • Jun 2002 - Apr 2004

      Quality Assurance, Audits, Assessments, Transitions - Wipro - India Derived strategy and road map for the business unit collaborating with business leaders  Defined, implemented and shared compliance dashboard based on balance score card to leadership team Transitioned 80+ applications from customers in US, Europe to Wipro India developing a structured transition process Planned, organized and conducted QIC(Quality Improvement Council) for the Business unit collaborating with projects managers spread across geo Quality Tollgate reviews to ensure product and quality assurance of deliverables and timeliness  Transitioned processes of multiple telecom programs from Onsite to Offshore collaborating with customers and program teams  Reviewed and ensured that SDLC projects meet the security and access requirements  Planned, Coordinated with cross functional teams to identify and address improvement opportunities Show less

    • Software Development
    • 1 - 100 Employee
    • Senior Consultant
      • Nov 1997 - Jun 2002

      Mentor software development, maintenance, support project teams. Review of project deliverable, conduct training, organize senior management reviews Mentor software development, maintenance, support project teams. Review of project deliverable, conduct training, organize senior management reviews

Education

  • Sri Jayachamarajendra College of Engineering Mysore
    Bachelor’s Degree, Electronics and Communication
    1983 - 1987

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