Experience

Harding

• United Kingdom
• Retail
• 400 - 500 Employee

• Jewelry Specialist

  • Jan 2020 - Present

  job Details:- *Built strong relationships with clients, and delivered an exceptionally personalized experience, in line with Louis Vuitton service standards. *Provided specialist advice to clients and assisted them in meeting their needs. *Maintained excellent visual merchandising standards with high converting displays and optimized sales space for maximum. *Achieved personal sales and contributed towards the overall business targets as set by the company management *Followed up on any customer request or special orders, managing the process smoothly from end-to-end Show less



Starboard Cruise Services

• United States
• Retail
• 700 & Above Employee

• Jewelry specialist

  • Mar 2019 - Jan 2020

  job Details:- *Built strong relationships with clients, and delivered an exceptionally personalized experience, in line with Louis Vuitton service standards. *Provided specialist advice to clients and assisted them in meeting their needs. *Maintained excellent visual merchandising standards with high converting displays and optimized sales space for maximum. *Achieved personal sales and contributed towards the overall business targets as set by the company management *Followed up on any customer request or special orders, managing the process smoothly from end-to-end Show less



Al Mana

• Qatar
• Retail
• 300 - 400 Employee

• Shop Manager

  • May 2017 - Dec 2018

  Job Summary :- *Responsible to manage the daily activities and operations of the jewelry store which includes the planning out of the work assignments and work schedules of the employees, assigning the specific duties of these employees, directs the store personnel to their specified merchandise and conduct employee performance review. *Responsible to promote and advertise the store and its merchandise, the jewelry and keep track of such advertisements and promotions by retaining a copy of such. *Responsible for performing inventory of the whole store which may involve the counting or checking of stocks, reconciling of cash with sales receipt, keeping store transaction records and ordering merchandise and stock when necessary. *As a Store Manager ensure that the store personnel comply with the store’s security, sales and record taking practices and procedures. *As a store Manager practicing great customer service and able to address the queries or concerns that may arise from the clients. *Actively eliminated high employee turnover by methodically recruiting, motivating, training and managing a high performance, experienced sales staff resulting in an effective and loyal team. *Oversaw and resolved any and all customer service issues,organize and promote large volume special sales events and reconciled accounts payable and receivable. *Responsible for running, organizing, and analyzing reports that affect merchandise, staff, and overall expenses. *Implemented internal and external marketing and visual merchandising initiatives,contributed to team effort by accomplishing related results as needed. *Motivate and train sales associates to create an optimum shopping environment. *Review operational records and reports to project sales and determine profitability,monitor customer preferences to determine focus of sales efforts. *Prepare daily deposits,employee training,track and maintain inventory,process special orders,create and built store displays. Show less



Malabar Gold

• Luxury Goods & Jewelry
• 300 - 400 Employee

• Senior Sales Executive

  • Mar 2015 - May 2017

  Job Summary :- * Welcome customers by greeting them, offering them assistance. * Direct customers by escorting them to racks and counters, suggesting items. * Helps customers make selections by building customer confidence, offering suggestions and opinions. * Processing payments by totaling purchases. * Be involved in stock control and management. * Answering queries of customers and resolves their complaints. * Receiving and storing the delivery of large amount of stock. * Maintain and develop good relationship with customers through personal contacts or meetings or via telephonic. * Maintain the necessary data and records for future references. * Help management in forthcoming products and discuss on special promotions. * Record sales and order information and report the same to the sales department. Show less



Gitanjali Gems Ltd

• India
• Retail Luxury Goods and Jewelry
• 400 - 500 Employee

• Sales Executive

  • Sep 2013 - Aug 2015

  Job summary :- *Displaying merchandise and promoting materials. *Greeting and advising customers on quality and trends of jewelry. *Explaining cuts, carats, color, and clarity in Diamond jewelry and gems to customers. *Providing estimate on repairing luxurious watches and custom jewelries. *Suggesting jewelry designs to customers suitable for certain occasions. *Preparing bills, providing warranty certificate, wrapping merchandise, making invoices, and collecting payment. *Performed minor repairs on jewelries and watches. *Demonstrated how jewelry and gems look on the body. *Displayed and cleaned cases and ensured they appear appealing to customers. *Checked inventory and provided suggestions on stocking certain items to the store manager. *Attended product training classes and seminars and participated in preselling drives to maximize sales. Show less



Hyatt Hotels Corporation

• United States
• Hospitality
• 700 & Above Employee

• F&B Associate

  • Aug 2011 - Sep 2013

  Job summary :- *Greets guests and presents them with the menu. *Informs guests about the special items for the day and menu changes if any. *Suggest food and beverages to the guest and also try to upsell. *Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale ( POS ) system. *Obtaining revenues, issuing receipts, accepting payments, returning the change. *Performing basic cleaning tasks as needed or directed by supervisor. *Filling in for absent staff as needed *Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Eg: No Garlic, less spicy etc, Without egg etc. *Communicate to the guest and provide assistance with their queries. *Co - ordinate with the bus person, kitchen staff, bar staff to ensure smooth operation and guest satisfaction. *Serve food and beverage to the guest as per the course of order. *Observes guests and ensure their satisfaction with the food and service. *Promptly respond to guest with any additional request. *Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses. *Prepare mixed drinks for service to customers table. *Adhere to grooming and appearance standards consistently. *Help other areas of the restaurant such as answering telephones and completing financial transactions. *Tally the Credit Card settlements for the day with the batch closing report from EDC machine. Show less