Experience

FIA - Labfin Provar

• Brazil
• Higher Education
• 1 - 100 Employee

• • Apr 2022 - Present

• • Oct 2021 - Present

• • Sep 2021 - Present

• • May 2021 - Present



fluence IT

• Brazil
• IT Services and IT Consulting

• Head of Technology

  • Jun 2014 - Present

  * People management (Career, Training, Meritocracy, Selection, Attraction and Retention); * Software Engineering; * IT Governance (COBIT); * IT Services (ITIL); * Lean Thinking; * Lean IT; * Planning and Budget; * Team and Project Management; * Review and design of processes; * Digital transformation; * Professional services (Hunting and team building); * Supplier management; * IT Counseling; * Intrapreneurship; * Agile Coaching. * People management (Career, Training, Meritocracy, Selection, Attraction and Retention); * Software Engineering; * IT Governance (COBIT); * IT Services (ITIL); * Lean Thinking; * Lean IT; * Planning and Budget; * Team and Project Management; * Review and design of processes; * Digital transformation; * Professional services (Hunting and team building); * Supplier management; * IT Counseling; * Intrapreneurship; * Agile Coaching.



FIAP

• Brazil
• Higher Education
• 700 & Above Employee

• Postgraduate Professor

  • Apr 2016 - Jun 2023

  Professor - MBA in Corporate Solutions and Cloud Computing Professor - MBA in Corporate Solutions and Cloud Computing



Shopfisio

• Brazil
• Technology, Information and Internet
• 1 - 100 Employee

• Manager of Planning and Information Technology

  • Aug 2014 - Nov 2015

  * Develop and implement plans, programs, projects and strategic procurement of information and communication technology * Identify and provide the company with existing systems and resources on the market, such as: ERP, CRM, CTI, WMS, Gateway freight, Service Desk, Cloud Firewall, etc. * Implement the Service Desk service model based on ITIL methodologies and COBIT * Implement a tool for management of support requests "ManageEngine - Service Desk Plus" * To promote actions to ensure the availability, quality and reliability of processes, products and technology services * Establish and coordinate the implementation of information technology security policy * Rearrange the LAN infrastructure wired and wireless * Plan, coordinate, manage and supervise the project implementation of WMS solution "Warehouse Management System" (Senior Sistemas - Sythex - SILT WMS) * Plan, coordinate, manage and supervise the implementation project of CTI solution "Computer Telephony Integration" (AVAYA - IP Office 500) * Negotiate with consultants for project development hiring or allocating resources * Deploy and enable the company to use as a tool for management of activities and unified communications departments * Deploy backup service based on cloud computing (Backup Online Embratel) Show less



PwC

• Professional Services
• 700 & Above Employee

• Manager of Software Development and Corporate Systems

  • Sep 2010 - Aug 2013

  * Manager of maintenance projects and software development * Manager and responsible for share and multiplying the proceedings of the area to ensure that they comply with the guidelines established by the Corporate Governance * Drive and ensure the use of methodologies and standards for software engineering, best practices for developing systems, processes of documentation and versioning of products; * Continuous search for components of technological innovation for business * Establish business partnerships with national and international companies of technology and system development * Implement the management model of the system development cycle based on agile methodologies * Introduce the concept of knowledge management and enable the creation of content portals on the intranet for storage and sharing of technical information and business * Continuous stimulus for self-managing work of technical teams aiming to become professionals largely self-sufficient * Implementation of standards and support tools the work of technical teams and other company departments - Best coding practices of systems and documentation - Microsoft TFS - Team Foundation System (planning, procurement, implementation and training) - Internal instant messaging service "Chat over LAN" (IntraMessenger) - EPM - Enterprise Project Management for project management and time management (dotproject) - Microblog of the department (Chirp) - Test management and bug tracker (TestLink and Mantis) - Content portals hosted in Microsoft SharePoint (Technology, Demand and Processes) - Evolus Pencil - Prototyping Tool - Process Modeling (Bizagi) - Standardization of virtual desktops used by development teams, both internal and external teams (Microsoft Virtual PC) * Technical support to the area of ​​infrastructure in the process of migrating the Data center provider * Manager of contracts, services and performance of business partner companies (hiring, compensation and termination) Show less



Techne

• Brazil
• IT Services and IT Consulting
• 100 - 200 Employee

• Support Manager

  • Jun 2008 - Sep 2010

  * Responsible for managing the Customer Service area of the business segments Education and Government, composed Service Level 1 and Level 2 care (maintenance); * Responsible for Training; * Structuring Area Support by Deploying a Project Support Center; * Process Modeling in the areas of Training and Support; * Implementation Support System WEB "AdventNet Support Center Plus"; * Support the Deployment of EPM - Microsoft Project Server currently in use in Project Office; * Support the Deployment of Microsoft Team Foundation Server used by the teams Development; * Support for the use of best practices for Project Management and Software Development. Show less



AsGa S/A

• Brazil
• Telecommunications
• 1 - 100 Employee

• Operations Manager

  • Jan 2008 - Jun 2008

  * Responsible for managing the areas of Information Technology, Support and Deployment Operations Center and Network; * Responsible for the implementation and maintenance of infrastructure hardware and software for the ticketing system of OI Telemar comprising 16 states; * Plan and monitor project activities Systems Implementation; * Selecting, hiring and monitoring the activities of suppliers of structured cabling, hardware and software. * Responsible for managing the areas of Information Technology, Support and Deployment Operations Center and Network; * Responsible for the implementation and maintenance of infrastructure hardware and software for the ticketing system of OI Telemar comprising 16 states; * Plan and monitor project activities Systems Implementation; * Selecting, hiring and monitoring the activities of suppliers of structured cabling, hardware and software.



Imagem Geosistemas

• Brazil
• IT Services and IT Consulting
• 300 - 400 Employee

• Project Manager

  • Jan 2004 - Jul 2007

  * Responsible for project development and deployment of systems in a variety of business areas, and may be highlighted as major accounts: AES Eletropaulo, Bunge, Porto Seguro, Petrobras, Military Police of São Paulo, Soluziona, Editora Abril, SEBRAE, Soltec - Tenológicas solutions Ltd., Citrosuco; * Coordination teams Development and Implementation of corporative systems; * Plan and monitor project activities Systems Implementation; * Member of MPGP "Best Practices in Project Management", working in institutionalizing best practices project management methodology based on PMI's "Project Management Institute"; * Member of SEPG "Software Engineer Process Group", acting directly on the process of implementing a quality model CMMi (Capability Maturity Model Integration). * Responsible for the technical feasibility of a satellite imagery provider located in India. Show less



People Formação Completa (oficial)

• Brazil
• Education Administration Programs
• 1 - 100 Employee

• Consultant in Technology of the Information

  • Nov 2002 - Dec 2004

  * Professor of "Linux Network Administration" (Network Security Management, Linux Server, and Linux Applications); * Professor of business solutions "Professional and Microsoft Project Server and Microsoft Visio Professional"; * Professor of "Microsoft SQL Server"; * Author of teaching material "Microsoft Project Professional." * Professor of "Linux Network Administration" (Network Security Management, Linux Server, and Linux Applications); * Professor of business solutions "Professional and Microsoft Project Server and Microsoft Visio Professional"; * Professor of "Microsoft SQL Server"; * Author of teaching material "Microsoft Project Professional."



Radial Faculdades e Centro de Educação Tecnológica

• São Paulo e Região, Brasil

• University Professor

  • Apr 2003 - Dec 2003

  * Professor of Networks and Data Communication of undergraduate courses in Technology in Web Design and e-commerce and Information Systems; * Professor of Integrated Project, Entrepreneurship, Professional Practice - Applied Informatics (MS Project, MS Visio) of the Bachelor of Business Administration. * Professor of Networks and Data Communication of undergraduate courses in Technology in Web Design and e-commerce and Information Systems; * Professor of Integrated Project, Entrepreneurship, Professional Practice - Applied Informatics (MS Project, MS Visio) of the Bachelor of Business Administration.



AES Eletropaulo Telecom

• Brazil
• Telecommunications
• 300 - 400 Employee

• Engineer of Telecommunications (Area Coordinator)

  • Jul 2001 - Feb 2003

  * Responsible for the implementation of the system monitoring of fiber optics Agilent "Access Fiber", this software is used in planning activities and maintenance of infrastructure external and internal networks, thus allowing greater flexibility in meeting the technical solutions for special projects, such as: Dedicated corporate networks, backup Sites Financial Institutions, Call Centers, Data Centers, interconnections between operators Telecom Backbones for Mobile Carriers, Interconnects Base Stations; * Coordination of Digital Documentation Area and Registration of Optical Networks; * Responsible for obtaining control solutions Technical Registration by Project Management Tools, Database and GIS; * Audit Project in analog and digital formats; * Skills Planning, in order to identify and support the implementation of new information technology systems; * Integration of systems, providing solutions for areas: Commercial, Financial Viability, Projects, Marketing, Maintenance, Operation and Administration; * Support for Information Technology; Show less



Telefónica

• Spain
• Telecommunications
• 700 & Above Employee

• Engineer of Telecommunications (Area Coordinator)

  • Sep 1993 - Jul 2001

  * Project Coordination of Geographic Information Systems "GIS" and the Campinas metropolitan region, being responsible for the security and maintenance of all records and cartographic networks Telecommunications; * Implementation and control of the technical records in digital format AutoCAD metal and WLL networks, corresponding to a total of 122 municipalities and 235 telephone stations that make up the GIS system currently deployed; * Technical and administrative framework for public companies and concessionaires energy, sanitation and roads; * Responsible for quality control and acceptance of all documentation in digital and analog prepared by internal labor and service providers; * UNIX Systems Administrator, Computer networks, teleprocessing, Legacy systems integration; Show less