Arturo Perez

Human Factors Associate at Human Factors Consulting Services, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Los Angeles, California, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Native or bilingual proficiency

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Credentials

  • Advance Your Skills as a User Experience Researcher
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Design Thinking: Implementing the Process
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Design Thinking: Understanding the Process
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • UX Research Methods: Interviewing
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • UX Foundations: Research
    LinkedIn
    May, 2020
    - Nov, 2024
  • UX Research Methods: Card Sorting
    LinkedIn
    May, 2020
    - Nov, 2024
  • HSR Course for Social Behavioral Educational Researchers
    CITI Program, A Division of BRANY
    Nov, 2018
    - Nov, 2024
  • Social and Behavioral Responsible Conduct of Research
    CITI Program, A Division of BRANY
    Nov, 2018
    - Nov, 2024

Experience

  • Human Factors Consulting Services, Inc.
    • Research Services
    • 1 - 100 Employee
    • Human Factors Associate
      • Apr 2021 - Present

      • Analyze qualitative data• Concisely report findings• Discover actionable insights• Identify safety-critical use errors• Comprehend root cause analysis• Edit videos and convert digital files• Observe formative and validation studies• Assist with 510(k) class II & III FDA submissions• Perform technical setup of study/observation rooms• Conduct usability testing of medical devices (e.g., prefilled syringes, infusion pumps, and hemodialysis systems) • Analyze qualitative data• Concisely report findings• Discover actionable insights• Identify safety-critical use errors• Comprehend root cause analysis• Edit videos and convert digital files• Observe formative and validation studies• Assist with 510(k) class II & III FDA submissions• Perform technical setup of study/observation rooms• Conduct usability testing of medical devices (e.g., prefilled syringes, infusion pumps, and hemodialysis systems)

  • IntersectLA
    • United States
    • Design Services
    • 1 - 100 Employee
    • User Experience Researcher
      • Jul 2019 - Jun 2020

      • Analyzed quantitative data• Conducted usability testing• Moderated usability tests and IDIs• Assembled situational analysis for clients• Analyzed heat maps to determine points of interest• Measured email blasts, cultivated feedback, and A/B tested content• Researched brand generation, user experience, and customer loyalty• Quantified brand generation and reported findings to project managers

    • Copywriter
      • Jan 2019 - Jul 2019

      • Translated English websites to Spanish• Crafted engaging and informative copy• Spearheaded email marketing campaigns

  • Psi Chi The International Honor Society in Psychology
    • United States
    • Higher Education
    • 200 - 300 Employee
    • Program Coordinator
      • Jan 2019 - Jan 2020

      • Created social media posts• Followed social media trends• Crafted persuasive emails for a wide audience• Analyzed email data (open rates and click-through rates) • Created social media posts• Followed social media trends• Crafted persuasive emails for a wide audience• Analyzed email data (open rates and click-through rates)

  • California State University, Northridge
    • United States
    • Higher Education
    • 700 & Above Employee
    • Research Assistant
      • Jan 2018 - Jun 2019

      • Developed surveys• Built rapport with participants• Coded and analyzed qualitative data• Analyzed intercommunication patterns• Cleaned and analyzed data using IBM SPSS • Developed surveys• Built rapport with participants• Coded and analyzed qualitative data• Analyzed intercommunication patterns• Cleaned and analyzed data using IBM SPSS

Education

  • University of Idaho
    Master of Science - MS, Psychology, Human Factors
    2022 - 2024
  • California State University, Northridge
    Bachelor of Arts - BA, Psychology (Minor in Marketing)
    2018 - 2020
  • Los Angeles Pierce College
    Associate of Arts - AA, Behavioral Sciences
    2016 - 2018

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