Experience

GateWay Community College

• United States
• Higher Education
• 300 - 400 Employee

• Tier 2 Technical Support

  • Aug 2013 - Present

  I have over 7 years of experience working in the information technology field. Currently I work as a Level 2 Technician for Gateway Community College, assisting faculty and students with various technology problems, questions, or concerns. I have learned to manage computers in Active Directory, install images and software using Microsoft SCCM, troubleshoot connection between computer and network this includes routers, switches, ports, lan, vlan, and wlan. I really enjoy educating users in safer computing usage and preventative maintenance. Show less



Office Max

• Phoenix, Arizona Area

• Sales Associate

  • Dec 2010 - May 2014

  I worked as a sales associate and technical adviser. I interacted with customers on a daily basis in a fast paced environment and delivered great customer service. I worked as a sales associate and technical adviser. I interacted with customers on a daily basis in a fast paced environment and delivered great customer service.