Experience

Where the pancakes are
• United Kingdom
• Restaurants
• 1 - 100 Employee
• General Manager

  • Jun 2021 - Present


The Wesley Euston Hotel & Conference Venue

• • Aug 2017 - Sep 2021

  Planning events in conjunction with the clientsReceiving, handling and converting meetings, events and groups enquiriesBuilding strong relationships with customers to fully understand their needsMonitoring competitors and products they are offeringSourcing new clients and negotiating contractsUnderstanding financial aspect of the business, rates, discounts, promotions

• • Mar 2016 - Aug 2017

  Actively involved in pre opening new product, Savannah Bar & RestaurantRecruiting and completing the team Training and developing the teamCreating SOP's and Risk AssessmentsFinancial control; budget planning; stock takesMaintaining constant high quality service



Courthouse Hotel

• Hospitality

• Restaurant Manager

  • Mar 2014 - Mar 2016

  Overlooking three restaurants within the property; breakfast room, casual dining room and fine dining room Working closely with the HR department in employment, recruiting and disciplinary processes Performing duty manager role to ensure high service standards across the hotel are met Overlooking three restaurants within the property; breakfast room, casual dining room and fine dining room Working closely with the HR department in employment, recruiting and disciplinary processes Performing duty manager role to ensure high service standards across the hotel are met



Meliá Hotels International

• Spain
• Hospitality
• 700 & Above Employee

• Restaurant Manager

  • Sep 2009 - Nov 2013

  Planned, controlled and organized the supervision of the VIP restaurant. Ensured consistently high standards of service to the standards set down. Ensured efficient and effective running of the restaurant. Assisted in recruiting, selecting, inducting and developing staff. Actively involved in all aspects of trainings, ensuring that all training records are up to date. Fully comitted to improve staff motivation. Ensured that staff levels were adapted to meet business demands and taht manpower was used to the maximum. Was responsible for the wage cost on the daily basis. Dealt with costumer compalints with precision, speed and in a professional manner, accordingly to company's standards. Ensured an exellence of communication at all times, verbal,non verbal and written. Show less



Sokolow S.A.

• Poland
• Food and Beverage Manufacturing
• 200 - 300 Employee

• Animal Technician

  • Sep 2003 - Oct 2004

  Responsible for the care and welfare of animals as well as the monitoring of the animals environment they live in. Administering medicines. Monitoring the condition of animals and recognising and resolving any behavioural problems. Collecting and recording data. Monitoring pregnancies, care for newborn animals and measure of weight gain and growth. Responsible for the care and welfare of animals as well as the monitoring of the animals environment they live in. Administering medicines. Monitoring the condition of animals and recognising and resolving any behavioural problems. Collecting and recording data. Monitoring pregnancies, care for newborn animals and measure of weight gain and growth.