Experience

Jantar Sp. z o.o.

• Poland
• IT Services and IT Consulting
• 1 - 100 Employee

• • May 2022 - Present

  - Planning and leading of IT projects- Working in cooperation with development teams on new solutions- Customizing product solutions according to customers’ needs- Conducting training for customers- Creating project documentation

• • Sep 2019 - May 2022

  - Analyzing and solving more complicated technical problems within the supported systems- Coordinating tech support for key customers, organizing and leading meetings to control service quality.- Work along with customers from Poland and abroad, mainly French, Italian, Czech and Slovak.- Developing and testing new solutions- Set-up and configuration of software and devices- Remote support for field technicians



Perfect Gym Solutions S.A.

• Poland
• Software Development
• 1 - 100 Employee

• Level 1 Technical Support

  • Jun 2015 - Sep 2019

  - Analyzing and solving requests from IT system users. - Leading product deployments, remotely and on-site, for customers in Poland and abroad. - Working closely with development teams on finding and fixing bugs in the software. - Testing, documenting and deploying the fixes - Technical logs analysis from the products, operating system and browser development tools. - Creating technical documentation for internal use in the company - Analyzing and solving requests from IT system users. - Leading product deployments, remotely and on-site, for customers in Poland and abroad. - Working closely with development teams on finding and fixing bugs in the software. - Testing, documenting and deploying the fixes - Technical logs analysis from the products, operating system and browser development tools. - Creating technical documentation for internal use in the company