Dwight Kayto President, Art of Change
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English -
Topline Score
Bio
Mark Dick
I recently attended the ITIL Foundations V3 course put on by Art of Change. Dwight provided an excellent overview of a very content heavy subject. His use of industry examples and real life experiences were applicable to the course subject matter. I would highly recommend Dwight as an ITIL trainer and ITIL SME.
Anthony Ku
Dwight is a extremely knowledgeable and experience ITIL trainer who always ensure his students receive the best possible service from him. I am sure that every student from Dwight's class will learn a valuable knowledge from him.
Mark Dick
I recently attended the ITIL Foundations V3 course put on by Art of Change. Dwight provided an excellent overview of a very content heavy subject. His use of industry examples and real life experiences were applicable to the course subject matter. I would highly recommend Dwight as an ITIL trainer and ITIL SME.
Anthony Ku
Dwight is a extremely knowledgeable and experience ITIL trainer who always ensure his students receive the best possible service from him. I am sure that every student from Dwight's class will learn a valuable knowledge from him.
Mark Dick
I recently attended the ITIL Foundations V3 course put on by Art of Change. Dwight provided an excellent overview of a very content heavy subject. His use of industry examples and real life experiences were applicable to the course subject matter. I would highly recommend Dwight as an ITIL trainer and ITIL SME.
Anthony Ku
Dwight is a extremely knowledgeable and experience ITIL trainer who always ensure his students receive the best possible service from him. I am sure that every student from Dwight's class will learn a valuable knowledge from him.
Mark Dick
I recently attended the ITIL Foundations V3 course put on by Art of Change. Dwight provided an excellent overview of a very content heavy subject. His use of industry examples and real life experiences were applicable to the course subject matter. I would highly recommend Dwight as an ITIL trainer and ITIL SME.
Anthony Ku
Dwight is a extremely knowledgeable and experience ITIL trainer who always ensure his students receive the best possible service from him. I am sure that every student from Dwight's class will learn a valuable knowledge from him.
Credentials
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PMP
PMIFeb, 2000- Nov, 2024 -
ITIL V2 Service Manager
EXIN -
ITIL V3 Expert
APMG -
ITIL V3 Intermediate - holds all certificates
APMG
Experience
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Art of Change
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Canada
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IT Services and IT Consulting
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1 - 100 Employee
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President
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May 2007 - Present
The mission of Art of Change is simply to help make improvement possible utilizing industry best practices such as ITIL, ISO/IEC20000, Cobit and others to assist and guide organzations in their business tansformation and improvement efforts.Art of Change offers consulting services across North America.Our course exam results, evaluations and references are second to none. We have over 100 succesful projects to our credit with dozens of very satisfied clients.Contact all us to learn about our other unique features; all designed to offer you more choice at less cost. Show less
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Senior Consultant and Instructor
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May 2007 - Present
Deliver service management improvement projects (nearly 60 to my personal credit), lead clients in strategic planning and transformation of their IT orgs to run like a business.Deliver certification courses in ITIL and ISO/IEC 20000 (12 years experience teaching)Manage/mentor other instrcutors and consultants.Sought after speaker for events and conferences having delivered over 40. ITIL Service Manager (V1 and V2), ITIL Expert and Fellow of Service Management
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Fellow
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Feb 2011 - Present
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Fellow
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2004 - Present
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Education
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2008 - 2008
Art of Change
ITIL Expert, ITSM -
2008 - 2008
HP
ITIL Expert -
1981 - 1996
IBM
Customer service, technical support, Systems Management Consulting -
1972 - 1982
University of Regina
Management, Business Admin
Community
