Experience

SORBEAD INDIA

• India
• Packaging and Containers Manufacturing
• 1 - 100 Employee

• International business development executive

  • Apr 2014 - Present

  ● Managing Business of Middle East, European & South East Countries. ● Working with overseas business partners of a company. ● Handling existing Clients. ● Exploring & establishing new business/ clients. ● Preparing commercial offers & following up. ● Executing export shipments for all over the world. ● care of timely payment receipts. ● Preparing presentations for sales planning & achievements. ● Attaining more than 20 products. ● Meeting overseas client for developing business opportunities. ● Assisting in the planning and execution of international level events. ● Identifying potential global markets for specific product. ● Studying international market trends relating to products & many more… Show less



Infosys

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Business Process Specialist

  • Jun 2006 - May 2012

  ➢ Consistently monitoring team on Quality parameters to proactively identify potential problems and with guidance ensure appropriate parties are engaged through to resolution. ➢ Establishes productivity SLA along with efficiency, minimum wastages and maximum utilization of resources ➢ Preparing the weekly & monthly performance dashboard for process reviews with the external stakeholders. ➢ Established quality control standards and procedures. Ensured strict adherence to those standards. Quality assurance to the process. Manage quality SLA. ➢ Coaching and training was imparted to the production staff along with on Job Training. Basis their On Job performance additional training recommendations were suggested. ➢ Prepared standard operating procedure and made sure that these procedures were duly enforced ➢ Team management, performance and process management and attrition management ➢ Client interactions in weekly and monthly calls for continuous improvement. ➢ Preparing the Improvement and mitigation plan for the clients so as to enhance the process Show less