Arthur Bie
Vice President Professional Services at IQMS- Claim this Profile
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Bio
Cheri Williams
I have worked with Arthur for the past 10 years in various companies and roles. Arthur is a very seasoned professional who establishes good rapport with his executive team and his customers. Arthur is very good at having C-level conversations and building those relationships with customers. Arthur is very knowledgeable in the areas of training/adoption techniques and offerings, and how to make customers successful in adopting a technology product into their environment. Arthur is an asset to any team and I would recommend him for any consulting or training organization. I would welcome the opportunity to work with Arthur again in the future.
Rikke Hannestad
I was in different roles the two years I reported to Arthur. During that time Arthur provided guidance and passed on the appropriate tools to ensure me to be successful in my daily job. I found him to be results focused and creative in his responses on how to approach different situations. He partnered with me to create the right solutions that were applicable to our customers with a focus on customer satisfaction and solutions. Arthur approaches his work with a desire for continuous improvement and with a good portion of humour and no stress. Arthur is an inspirational leader within his field and I have enjoyed working with him. I am looking forward to working with him in the future.
Cheri Williams
I have worked with Arthur for the past 10 years in various companies and roles. Arthur is a very seasoned professional who establishes good rapport with his executive team and his customers. Arthur is very good at having C-level conversations and building those relationships with customers. Arthur is very knowledgeable in the areas of training/adoption techniques and offerings, and how to make customers successful in adopting a technology product into their environment. Arthur is an asset to any team and I would recommend him for any consulting or training organization. I would welcome the opportunity to work with Arthur again in the future.
Rikke Hannestad
I was in different roles the two years I reported to Arthur. During that time Arthur provided guidance and passed on the appropriate tools to ensure me to be successful in my daily job. I found him to be results focused and creative in his responses on how to approach different situations. He partnered with me to create the right solutions that were applicable to our customers with a focus on customer satisfaction and solutions. Arthur approaches his work with a desire for continuous improvement and with a good portion of humour and no stress. Arthur is an inspirational leader within his field and I have enjoyed working with him. I am looking forward to working with him in the future.
Cheri Williams
I have worked with Arthur for the past 10 years in various companies and roles. Arthur is a very seasoned professional who establishes good rapport with his executive team and his customers. Arthur is very good at having C-level conversations and building those relationships with customers. Arthur is very knowledgeable in the areas of training/adoption techniques and offerings, and how to make customers successful in adopting a technology product into their environment. Arthur is an asset to any team and I would recommend him for any consulting or training organization. I would welcome the opportunity to work with Arthur again in the future.
Rikke Hannestad
I was in different roles the two years I reported to Arthur. During that time Arthur provided guidance and passed on the appropriate tools to ensure me to be successful in my daily job. I found him to be results focused and creative in his responses on how to approach different situations. He partnered with me to create the right solutions that were applicable to our customers with a focus on customer satisfaction and solutions. Arthur approaches his work with a desire for continuous improvement and with a good portion of humour and no stress. Arthur is an inspirational leader within his field and I have enjoyed working with him. I am looking forward to working with him in the future.
Cheri Williams
I have worked with Arthur for the past 10 years in various companies and roles. Arthur is a very seasoned professional who establishes good rapport with his executive team and his customers. Arthur is very good at having C-level conversations and building those relationships with customers. Arthur is very knowledgeable in the areas of training/adoption techniques and offerings, and how to make customers successful in adopting a technology product into their environment. Arthur is an asset to any team and I would recommend him for any consulting or training organization. I would welcome the opportunity to work with Arthur again in the future.
Rikke Hannestad
I was in different roles the two years I reported to Arthur. During that time Arthur provided guidance and passed on the appropriate tools to ensure me to be successful in my daily job. I found him to be results focused and creative in his responses on how to approach different situations. He partnered with me to create the right solutions that were applicable to our customers with a focus on customer satisfaction and solutions. Arthur approaches his work with a desire for continuous improvement and with a good portion of humour and no stress. Arthur is an inspirational leader within his field and I have enjoyed working with him. I am looking forward to working with him in the future.
Experience
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IQMS
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United States
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Software Development
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1 - 100 Employee
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Vice President Professional Services
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Apr 2018 - Present
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Sr. Director Professional Services
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Feb 2017 - Present
IQMS ERP software is a comprehensive manufacturing, MES and ERP software system to help manufacturers increase efficiency and profits.
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COMPLETE HOA, LLC
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Charlotte, North Carolina Area
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Company Co-Founder
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Dec 2015 - Present
Providing world class website platform for Home Owner Associations (HOA) to improve communication and management of their community information. Providing world class website platform for Home Owner Associations (HOA) to improve communication and management of their community information.
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Focus EduVation
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United States
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E-Learning Providers
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1 - 100 Employee
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Director Business Development - Corporate Accounts
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Feb 2015 - Dec 2015
Focused on developing Enterprise Accounts in new verticals providing digital solutions and custom eLearning content. Focused on developing Enterprise Accounts in new verticals providing digital solutions and custom eLearning content.
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MicroStrategy
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United States
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Software Development
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700 & Above Employee
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Sr. Director MicroStrategy University / Worldwide Education Sales
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Feb 2010 - Aug 2014
$750M global software company that provides products for business intelligence, big data and predictive analytics, mobile solutions, cloud, sales and services solutions to customers. SENIOR DIRECTOR MICROSTRATEGY UNIVERSITY / WW EDUCATION SALES (2.7 Years) • Managed strategic client relationships; sales rose 18% in two years from $14M to $17M annually. • Expanded offerings to include ancillary services and products, providing clients with diverse options, both satisfying client needs and routinely exceeding company revenue targets. This strategy typically resulted in a 25% increase per deal. • Led a worldwide expansion that covered all North America, LATAM, Europe, and Asia/Pacific. Significantly grew and professionalized the Service Sales Team from 5 to 16 Sales Representatives. DIRECTOR PROFESSIONAL SERVICES / NORTHEAST (2 Years) • Served as Executive Sponsor on all complex projects and designed the communication and escalation processes for every implementation, ensuring customer success, every time. • Individual contributor that drove a 25% increase in delivered services over 2 years from $3M to $4M annually. • Developed the team from 4 to 10 consultants while providing each member with all necessary training and coaching to provide the clients with the highest quality service. Show less
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PTC
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United States
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Software Development
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700 & Above Employee
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Sr. Director Education Business Development / Vice President Education Services
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1991 - 2009
$1.3B technology software company headquartered in Needham, MA that delivers engineering,, manufacturing, PLM, sales and services solutions to customers. SENIOR DIRECTOR EDUCATION BUSINESS DEVELOPMENT (4 Years) • Defined enterprise account strategies, identified opportunities and development of customer solutions. • Increased revenue performance by strengthening customer relationships, and driving customer success through services engagements with typical enterprise deal size between $150K to $250K. • My team was accountable for $27M in revenue annually and personally sold $9M annually, exceeding targets 14 out of 16 quarters. VICE PRESIDENT GLOBAL EDUCATION SERVICES (5 Years) • Promoted to Vice President with expanded responsibility of running Worldwide Education Services including Education Sales, portfolio development, services delivery, and P&L. • Developed and expanded PTC’s education and adoption methodologies, portfolio of client offerings, user adoption and change management programs. Transformed Education Services from a very basic Training organization to a thriving and profitable Education and Adoption Services business with a blended set of offerings of instructor-led, virtual, eLearning, and change management services. • Personally designed and sold education and adoption programs to Enterprise Customers with average deal size of $250K and margins exceeding 70%. Grew revenue from $25M to $40M. REGIONAL AND NORTH AMERICA TRAINING MANAGER (6 Years) • Managed and accountable for the growth of revenue from $8M to $25M over 6-year span. EDUCATION SPECIALIST (3 Years) • Delivered full suite of PTC Pro/ENGINEER courses. Created advanced courses from needs analysis to development and delivery. Responsible for training, mentoring, and certification of new instructors. Show less
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Northrop Grumman
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United States
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Defense and Space Manufacturing
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700 & Above Employee
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Sr. Computer Graphics Training Representative
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1986 - 1991
SENIOR COMPUTER GRAPHICS TRAINING REPRESENTATIVE • Led the development and delivery of 2-D and 3-D computer graphics courses for B2 Bomber engineers. Courses trained 3000+ engineers over a 4-year span. • Taught specialized courses in 3D surfacing, major aircraft assemblies, layouts and fabrication design. Directed courseware development from needs analysis, instructional design, content development, QA, and delivery. • Black Program – held Secret Security Clearance – Department of Defense. Show less
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Long Beach City College
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United States
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Higher Education
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700 & Above Employee
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Instructor - Drafting & Tool Design (Part Time - Evenings)
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1988 - 1990
COLLEGE INSTRUCTOR - Mechanical Drafting and Tool Design • Held California College Teaching Credential. • Taught adult education courses in Beginning and Advanced Mechanical Drafting, Manufacturing and Tool Design. • Defined course parameters, development of lectures, presentations, demonstrations, testing and grading . COLLEGE INSTRUCTOR - Mechanical Drafting and Tool Design • Held California College Teaching Credential. • Taught adult education courses in Beginning and Advanced Mechanical Drafting, Manufacturing and Tool Design. • Defined course parameters, development of lectures, presentations, demonstrations, testing and grading .
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Hughes Aircraft Company
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Aviation and Aerospace Component Manufacturing
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100 - 200 Employee
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CAD / CAM Mechanical Designer
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1984 - 1986
CAD / CAM MECHANICAL DESIGNER – Commercial Satellite and Radar Systems Group • Mechanical Design Lead of satellite structure and component stability for launch. • Engineered mechanical design of heat exchanger for F-18 aircraft radar systems. Initiated heat exchanger design from conceptual design, development, fluid testing, and NC programming of finished component. • Heat exchanger is a production part in all F-18 radar systems. . CAD / CAM MECHANICAL DESIGNER – Commercial Satellite and Radar Systems Group • Mechanical Design Lead of satellite structure and component stability for launch. • Engineered mechanical design of heat exchanger for F-18 aircraft radar systems. Initiated heat exchanger design from conceptual design, development, fluid testing, and NC programming of finished component. • Heat exchanger is a production part in all F-18 radar systems. .
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NASA Jet Propulsion Laboratory
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United States
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Defense and Space Manufacturing
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700 & Above Employee
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CAD / CAM Mechanical & Electrical Designer
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1982 - 1984
CAD / CAM MECHANICAL & ELECTRICAL DESIGNER • Accountable for mechanical and electrical design of components for Galileo satellite. Shear plate design for exterior structure and electrical schematics for satellite printed circuit boards. • Selected by JPL for CAD/CAM internship and hired full time upon completion. One of five individuals hired from a pool of 45 applicants. CAD / CAM MECHANICAL & ELECTRICAL DESIGNER • Accountable for mechanical and electrical design of components for Galileo satellite. Shear plate design for exterior structure and electrical schematics for satellite printed circuit boards. • Selected by JPL for CAD/CAM internship and hired full time upon completion. One of five individuals hired from a pool of 45 applicants.
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Education
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University of Wisconsin-Eau Claire
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Long Beach City College
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Glendale Community College
Community
