Arthur Vandenesse
Fee Processing Specialist at Virginia Department of Professional and Occupational Regulation- Claim this Profile
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Bio
Credentials
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eVA eMall Online Buyer
Virginia Institute of ProcurementApr, 2021- Nov, 2024 -
eVA eMall Interactive
Virginia Institute of ProcurementApr, 2021- Nov, 2024 -
Supervision Preview Institute (SPI)
Virginia Commonwealth UniversityJul, 2016- Nov, 2024 -
Virginia Contracting Associate
Virginia Institute of ProcurementMay, 2021- Nov, 2024
Experience
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Virginia Department of Professional and Occupational Regulation
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United States
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Government Administration
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1 - 100 Employee
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Fee Processing Specialist
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Apr 2019 - Present
• Process, record, and reconcile cash receipts and incoming revenue in the EAGLES licensing system.• Accurately authorize and record credit card transactions from CONVERGE into EAGLES.• Serve as a fee processing liaison in DPOR´s Customer Assistance Front Office. • Provide licensing and payment information to customers in a courteous and professional manner.• Date-stamp and sort mail; research checks; label and archive e-fax receivables.• Organize incoming receivables by board and date received.• Serve as backup for processing LockBox package and preparing LockBox reports for daily deposit.
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Licensing Specialist
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Aug 2017 - Apr 2019
• Implemented Virginia Licensure Regulations for Asbestos, Lead and Home Inspectors (ALHI) and Waterworks, Wastewater Works and Sewage Professionals (WWWOOSSP), and issued licenses.• Advised prospective applicants regarding eligibility and changes to regulations.• Analyzed applicant credentials to ensure compliance with laws and regulations of Virginia.• Processed mail and entered data into the EAGLES tracking system.
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Program Support Technician (CDL/NDR) / Administrative Office Specialist III
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Jul 2014 - Jul 2017
• Updated online databases and responded to customer inquiries in person and in writing.• Responded to requests from VDOT, law enforcement, attorneys, and out-of-state DMVs.• Scanned and indexed convictions and withdrawals, and confirmed receipt by the state of record.• Expedited electronic inquiries and assisted with research.• Processed listings, amended system errors, worked with remote Job Entry Records, and ran system reports.• Accurately determined applicant's eligibility and processed overrides when necessary.
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The Brickman Group
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Environmental Services
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500 - 600 Employee
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Operations Manager
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May 2007 - Mar 2014
• Managed maintenance operations for eight residential communities at a military base.• Hired as a Maintenance Supervisor; progressed through two operations leadership roles with increased responsibility, staff size, and asset value.• Ensured Safety compliance with OSHA, filed any incident reports, and made injury investigations.• Hired and trained a crew of 12; one supervisor, $200k in assets, and a $450k portfolio.• Coordinated vehicle maintenance efficiently and reduced material costs, increasing profit margin.• Point-of-contact for customers, property managers, leasing agents, and military leadership.• Purchased plants, hard materials, and rentals.• Implemented process improvement and workflow optimization through use of various technologies.• In prior role, oversaw landscaping for 26+ multi-unit apartments; maintained 12 vehicles and a crew of 6.• Contacted local providers for truck/trailer service scheduling.• Created monthly schedule of site visits based on geographic location, travel time and job scope.
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Education
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2021 - 2023
Old Dominion University
Master’s, Public Administration -
2021 - 2022
Old Dominion University
Graduate Certificate, Public Procurement and Contract Management -
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Christopher Newport University
B.A., English Literature, Minor in Leadership
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