Experience

GLI

• France
• Research Services
• 1 - 100 Employee

• Data Entry Operator

  • Jun 2021 - Present



Reach For A Dream Foundation

• South Africa
• Non-profit Organizations
• 1 - 100 Employee

• Fundraiser

  • Jan 2021 - Jun 2021

  Raising Funds for the foundation Organizing and executing campaigns with donors in mind Creating effective fundraising plans and achieving the foundations KPI's Yes for youth government initiative partnering with Johnson & Johnson facilitated by TDI Raising Funds for the foundation Organizing and executing campaigns with donors in mind Creating effective fundraising plans and achieving the foundations KPI's Yes for youth government initiative partnering with Johnson & Johnson facilitated by TDI



Merchants

• South Africa
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Specialist

  • Jul 2020 - Oct 2020

  Assisting Comcast (USA) customers with billing queries,statements and taking payments. Billing Department for Comcast and Xfinity customers (USA clients) Up-selling Comcast and Xfinity products to existing Comcast Customers Retention and Objection Handling for billing department of Comcast Liaising with technical department setting appointments for Technicians Assisting Comcast (USA) customers with billing queries,statements and taking payments. Billing Department for Comcast and Xfinity customers (USA clients) Up-selling Comcast and Xfinity products to existing Comcast Customers Retention and Objection Handling for billing department of Comcast Liaising with technical department setting appointments for Technicians



Mawuze umvuzo primary co-operative

• Johannesburg, Gauteng, South Africa

• Administrative Assistant

  • Sep 2017 - Feb 2020

  School Feeding Scheme (to improve the health and nutritional status of school-going children), and education(to improve learners’ school attendance, attentiveness and performance). Improving the nutritional status of learners to “reduce hunger and alleviate the effect of malnutrition on their learning capacity”, and school feeding – then under the ‘Integrated Nutrition Programme’ – was moved from the Department of Health to the Department of Basic Education. Show less



Blue Security

• Security and Investigations
• 100 - 200 Employee

• Control Room Operator

  • Mar 2016 - Sep 2017

  Managing alarm activation's, dispatching armed response, crisis management Durban's leading security company. Handling emergency inquiries. Corresponding with SAPS/Netcare 911. Ensuring ISO policies are met. Facilitating the dispatching of armed response vehicles. Listener 6 (Security Industry Software) Managing alarm activation's, dispatching armed response, crisis management Durban's leading security company. Handling emergency inquiries. Corresponding with SAPS/Netcare 911. Ensuring ISO policies are met. Facilitating the dispatching of armed response vehicles. Listener 6 (Security Industry Software)



Nedbank

• South Africa
• Financial Services
• 700 & Above Employee

• Customer Service Representative

  • Sep 2013 - Aug 2015

  Customer service specialist Cross-selling Nedbank products to its Clientele Retention of existing clients Meeting Sales and Customer Service Objectives Selling Credit cards and Cheque accounts Selling insurance for Credit cards Ensuring procedures and values of Nedbank are followed Customer service specialist Cross-selling Nedbank products to its Clientele Retention of existing clients Meeting Sales and Customer Service Objectives Selling Credit cards and Cheque accounts Selling insurance for Credit cards Ensuring procedures and values of Nedbank are followed



biphelpafrica

• Durban, KwaZulu-Natal, South Africa

• Customer Service Agent

  • May 2013 - Nov 2013

  Inbound and Outbound International Call centre agent Selling Insurance products for motorcycles to United Kingdom clients Upgrading clients Crash Detectors Data Capturing of sales and banking details Cold calling United kingdom clients Receiving inbound calls Issuing of receipts and invoices Inbound and Outbound International Call centre agent Selling Insurance products for motorcycles to United Kingdom clients Upgrading clients Crash Detectors Data Capturing of sales and banking details Cold calling United kingdom clients Receiving inbound calls Issuing of receipts and invoices



Velocity

• India
• Financial Services
• 100 - 200 Employee

• Sales Representative

  • Mar 2010 - Aug 2010

  Outbound and inbound call centre agent on the Nashua mobile Campaign Making outgoing calls to current or potential Nashua mobile customers Helping customers in a number of areas ,such as billing , service issues and orders . Taking inbound calls Selling of Nashua mobile cell phone contracts Data Capturing Outbound and inbound call centre agent on the Nashua mobile Campaign Making outgoing calls to current or potential Nashua mobile customers Helping customers in a number of areas ,such as billing , service issues and orders . Taking inbound calls Selling of Nashua mobile cell phone contracts Data Capturing



The Mercury Newspaper

• Australia
• Newspaper Publishing
• 1 - 100 Employee

• Internship

  • Jan 2008 - Dec 2008

  Filing of documents Basic Office bound duties Proof reading detailed documents Wrote human interest story (The good Samaritan ) published in the newspaper 2008 Interview various people for story pieces Supporting journalist with office duties Filing of documents Basic Office bound duties Proof reading detailed documents Wrote human interest story (The good Samaritan ) published in the newspaper 2008 Interview various people for story pieces Supporting journalist with office duties