Experience

Unified Vailsburg Services Organization

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Executive Director

  • Aug 2023 - Present

  Newark, New Jersey, United States



The Charter High School for Law and Social Justice

• United States
• Education Management
• 1 - 100 Employee

• Founding Director of Operations

  • Mar 2015 - Dec 2022

  Bronx, NY Leadership -Implement and support the mission, vision and strategic direction of the school in close partnership with the Principal and Assistant Principal. -Manage and develop Operations staff, currently consisting of an Office Manager, Parent Coordinator. In addition, oversee all vendor provided staff (in the areas of custodial, food and technology services) and the DOE-provided nurse. Day to Day Oversight of: -Facilities: managing building repairs &… Show more Leadership -Implement and support the mission, vision and strategic direction of the school in close partnership with the Principal and Assistant Principal. -Manage and develop Operations staff, currently consisting of an Office Manager, Parent Coordinator. In addition, oversee all vendor provided staff (in the areas of custodial, food and technology services) and the DOE-provided nurse. Day to Day Oversight of: -Facilities: managing building repairs & maintenance -Human Resources: overseeing payroll, benefits administration, onboarding, performance management support. -Vendor Contracts: handling negotiations, execution and management -Security and Safety: ensuring coordination with building security, including the implementation of fire, lockdown and code blue drills and procedures. -Budgeting & Finance: projecting yearly budgets, tracking operational expenses, ensuring timely management of Purchase Orders, checks and deposits, in addition to the implementation of the school’s other fiscal policies and procedures. -Food Services: Managing vendor services, meeting audited requirements , overseeing free and reduced price meal applications. -Technology: ensuring all software, hardware, and information technology systems are working smoothly, staff are equipped and supported and academic needs are met (through close collaboration with the Principal). -Transportation Services: overseeing the distribution of Metrocards -Pupil Accounting: Supervising the accuracy and completion of all student records. -Enrollment: supporting student recruitment efforts and events, as well as driving the overall lottery and admissions process. -Compliance: Meeting the requirements of various regulatory bodies (including but not limited to independent financial auditors and the New York State Education Department.) Show less



Ascend Learning Charter Schools

• Operations Manager

  • Jul 2014 - Mar 2015

  Brooklyn, NY - Scheduling all school emergency drills (fire, lockdowns, evacuation) - Serving as liaison between Ascend Learning facilities department and Bushwick Ascend - Training, supervising and monitoring the effectiveness of the school security guard and custodial staff - Tracking and overseeing custodial supply orders - Tracking and distributing building keys - Ensuring all areas of the school environment is at all times clean, neat, organized and orderly - Developing and… Show more - Scheduling all school emergency drills (fire, lockdowns, evacuation) - Serving as liaison between Ascend Learning facilities department and Bushwick Ascend - Training, supervising and monitoring the effectiveness of the school security guard and custodial staff - Tracking and overseeing custodial supply orders - Tracking and distributing building keys - Ensuring all areas of the school environment is at all times clean, neat, organized and orderly - Developing and regularly completing a walkthrough checklist to detect necessary maintenance, repairs, other facilities issues, and supply needs - Managing internal school supply ordering system from procurement, inventory and distribution to staff - Receiving and distributing incoming mail and deliveries, and preparing outgoing mail and deliveries - Assisting in preparation of invoices for payment - Ensuring memos, notices, and other school-specific documents are copied and ready for distribution - Assisting in managing event calendar. - Planning, organizing and preparing for school events and staff meetings - Supporting and maintenance of student and staff technology in conjunction Ascend Learning’s technology team - Develop and maintain calendar of technology and audio visual needs for special events and meetings (laptops, projectors, projector screens, speakers, microphones, etc.) - Supporting and ensuring school copy machines and printers are always in working order - Assisting director of operations with special/time-sensitive projects throughout the year, including but not limited to: summer inventory, school year startup, student enrollment, assemblies, and end of year closeouts - Performing all duties designated by the director of operations for the school’s successful functioning Show less



North Star Academy Charter School of Newark

• United States
• Education Administration Programs
• 100 - 200 Employee

• Office Manager

  • May 2013 - Jun 2014

  Elementary School 4 Manage School wide daily systems: Daily attendance reports, students discipline tracking, and students rosters Maintain office school purchasing and finance systems Maintain office equipment and furnishings Oversee the day to day activities of the main office



New York Metro Federal Credit Union

• United States
• Financial Services

• Operations Assistant

  • Feb 2013 - Apr 2013

  Greater New York City Area • Assisting the Operations Manager to assure the efficient, effective and compliant operation. • Performs various related customer account maintenance as needed. • Performs teller functions such as cashing checks, processing deposits and withdrawals, making transfers, balancing teller drawer, and other related duties • Ensures accurate and timely processing of transactions in accordance with established operations policies and procedures; Provides general loan information and… Show more • Assisting the Operations Manager to assure the efficient, effective and compliant operation. • Performs various related customer account maintenance as needed. • Performs teller functions such as cashing checks, processing deposits and withdrawals, making transfers, balancing teller drawer, and other related duties • Ensures accurate and timely processing of transactions in accordance with established operations policies and procedures; Provides general loan information and processes consumer loan applications • Prepares related loan documents for processing. • Management of bank payment processing function, including ACH Show less



Bank of America

• United States
• Banking
• 700 & Above Employee

• ACH-Debit Claims Analyst/Customer Service and Support Specialist

  • Sep 2006 - Jan 2012

  Providence, Rhode Island Area •Reviewed, updated, and created procedural, policy, and Reg-E exceptions •Managed project development team •Developed and managed loss recovery project •Facilitate trainings •Handled escalated customer complaints •Processed customer ACH transaction disputes by fulfilling telecheck requests and clearing onshore questions •Communicate frequently with different departments in other financial institutions regarding customer disputes -RI Black Professional Group… Show more •Reviewed, updated, and created procedural, policy, and Reg-E exceptions •Managed project development team •Developed and managed loss recovery project •Facilitate trainings •Handled escalated customer complaints •Processed customer ACH transaction disputes by fulfilling telecheck requests and clearing onshore questions •Communicate frequently with different departments in other financial institutions regarding customer disputes -RI Black Professional Group Leader/Communications Chair •Community Volunteer Coordinator •Calendar management •Meeting/Conference coordinator •Including meeting requests; conference room booking; security clearance; catering, and A/V •Coordinated mass mailings for conference and event invitation. •Presentation Preparation -Customer Service and Support Specialist •Uphold Bank of America products and services after accurately determining each customer’s individual needs

• CS&S

  • 2011 - 2012

  Served as a member of the product management team and provides administrative support to the team. Providing telephone back up support for incoming calls for a particular client segment and region as necessary. Assists with the fulfillment of client requests/issues. Assists with monitoring and tracking of client issues. Serves as liaison to the other Trust Management Service teams and centers of expertise. Works with the product specialist on client issues.



Law Offices of Arleo & Donohue, Knewman, Russoniello, & Williams

• Administrative Assistant

  • Jul 2002 - Sep 2005

  West Orange, NJ •Managed business functions as well as the overall operations of a law office •Ensure the maintenance of a working environment that yields productivity and furnishes essential office supplies •Maintained an effective medium of communication and close collaboration among the workers in the organization •Served as the receiver of important mail, documents and ordered items delivered to the organizations address •Performed a series of clerical functions for the office and provide… Show more •Managed business functions as well as the overall operations of a law office •Ensure the maintenance of a working environment that yields productivity and furnishes essential office supplies •Maintained an effective medium of communication and close collaboration among the workers in the organization •Served as the receiver of important mail, documents and ordered items delivered to the organizations address •Performed a series of clerical functions for the office and provide additional services depending on the individual needs Show less