Information Technology Manager

• Sep 2022 - Present

Providing high level strategic advice and support to the business, as well as reporting to the Executive Leadership Team on how data, technology and their security can support the delivery of the organization’s strategic outcomes. Acting as a central reference and information source, providing guidance on decision making processes for IT systems. Design and customise systems and platforms to improve the user experience and ensure security of information. Ensuring that all areas of operational responsibility are consistently performing to required standards of effectiveness and efficiency. Using Project Management methodologies to ensure all IT projects are delivered to specification and contribute to the organisational strategic plan.Challenges: Manage a system migration from on-premises network to cloud infrastructure, following functional specifications designed to best suit the business requirements.

Business Data Analyst

• Sep 2019 - Sep 2022

Responsible for Data Management and Analysis, investigating Business Processes and Procedures to identify inefficiencies and recommending improvements to systems, practices and behaviour. Assist with IT Support and Maintenance including monitoring and troubleshooting all computer networks. Preparation of BI Reporting using all available data from the systems used in the business and Tableau as visualization tool. Challenges: Developing Business Intelligence analytics and solutions through data in a traditional company with no previous data culture.Success Case: Creating a series of detailed Tableau dashboards that allowed the managers and directors to visualize performance indicators such as geographical market penetration, sales representatives’ activities, customer engagement as well as branch and products goals and achievements. It was challenging to source and wrangle the data from the third-party database, but once the reports were created the board was impressed by the results and how they are useful in assisting decision making and identifying potential for improvements. This project evolved into an entire BI and Analytics ecosystem spread across the company, with role-based operational dashboards and management tools for every department.

Data Analyst Consultant

• Apr 2019 - Sep 2019

Extracting reports and creating data visualization from Enterprise Resource Planning system. The tasks included applying Business Intelligence techniques to analyse performance for different branches and products, using SQL Server (T-SQL) to manipulate and interrogate the data and Tableau to create insightful dashboards. The role includes creating Data Warehouse solutions and ensuring Data Integrity throughout the project. Challenges: Developing Business Intelligence analytics and solutions through data in a traditional company with no previous data culture.

Data Scientist Consultant

• Jul 2016 - Mar 2019

Collaborating with implementation of Business Management software, which included using SQL to create, manage and manipulate databases. Also to offer Business Intelligence solutions applying statistical analysis along with other data treatment techniques, such as machine learning, to create reports and dashboards to present clients with quantitative and qualitative information helping in processes improvement and decision making. Vast majority of programming was done in Python using libraries such as Numpy, Scipy, Pandas, Matplotlib, Scikit-Learn, TensorFlow etc. Challenges: Implementing ERP and CRM systems to customers from a wide variety of industries, understanding their specific needs and business models to develop the best software solutions for each one. Success Case: Develop an enterprise solution that monitored resources, production process from end to end, employee’s productivity, sales and customer management to one very traditional business. At the beginning it was hard to get all the stakeholders and teams to embrace the changes and also to train the users, but they were happy when achieved greater production efficiency, better resource usage with less waste and increased productivity.

Installation Technician

• Jul 2018 - Jan 2019

Working as a site installation technician, leading a team to perform the Reverse Vending Machine kiosks installations. Also responsible for maintenance, upgrades and repairs. I had the opportunity to work at the production stage, getting to know the whole process from assembling to installation and delivering the finished product. Always working closely with Project managers and Product Experts ensuring that quality standards were met and collaborating with modifications and improvements to the paperwork and report systems.

Classroom Teacher

• Dec 2016 - Jan 2018

Classroom Teacher

• Jan 2017 - Dec 2017

Classroom Teacher

• Feb 2015 - Aug 2017

Undergraduate Researcher

• Jul 2014 - Aug 2016

Research subject: Electrophysiology in Neuron Cells. Studying theoretical basis, literature reviewing, designing and setting up the experimental arrange, which included creating and developing new experimental instrumentation using Arduino and RaspberryPi platforms. Using data treatment tools to analyse and extract conclusions about the neural electrical potentials and connections. Also preparing courseware and teaching the discipline of Physics of the Human Body within the Physics Bachelor Curriculum.

Internship

• Jun 2012 - Aug 2013

Responsible for running wind tunnel experiments for aerodynamics test in buildings, aircrafts, ships and oil platforms. Writing Python, and sometimes R, routines for experiment setups, data gathering and statistical analysis in order to create and present reports and conclusions about the experiments. Also had the opportunity of working as mechanical draftsperson in the project for the new rotational table for the wind tunnel and performing anemometers calibration and certification, serving big Brazilian and foreigner costumers.

Undergraduate Researcher

• Mar 2011 - May 2012

Research subject: Optical Coherence Tomography. Study and characterization of light polarization states in a Michelson interferometer, and it’s importance in the formation of interference patterns, which is the basis of Optical Coherence Tomography systems. The applied theoretical formalism included Jones vectors, Stokes vectors as well as it’s representation in Poincarè space. Research subject: Optical Coherence Tomography. Study and characterization of light polarization states in a Michelson interferometer, and it’s importance in the formation of interference patterns, which is the basis of Optical Coherence Tomography systems. The applied theoretical formalism included Jones vectors, Stokes vectors as well as it’s representation in Poincarè space.

Mechatronics Technician and Mechanical Draftsperson

• Jan 2010 - Mar 2011

Working as Mechanical Draftsperson for instrumentation projects and responsible for project and implementation of automation solutions for big clients, specially programming microprocessor modules to control various kinds of electrical motors, from small and precise step motors to big and powerful motors used in oil and mining industry. Working as Mechanical Draftsperson for instrumentation projects and responsible for project and implementation of automation solutions for big clients, specially programming microprocessor modules to control various kinds of electrical motors, from small and precise step motors to big and powerful motors used in oil and mining industry.

Assistant Teacher of the Mechanical Technician Course

• Mar 2009 - Dec 2009

Preparing courseware and assisting teachers of the Mechanical Technician Course, in subjects such as Mechanical Drawing, Resistance of Materials, Hydraulic and Pneumatic Systems and Projects, Electronics, Automated Mechanical Manufacturing, Digital and Microprocessor Systems, Instrumentation and Process Control etc. Preparing courseware and assisting teachers of the Mechanical Technician Course, in subjects such as Mechanical Drawing, Resistance of Materials, Hydraulic and Pneumatic Systems and Projects, Electronics, Automated Mechanical Manufacturing, Digital and Microprocessor Systems, Instrumentation and Process Control etc.