Experience

Kosher Gourmet

• United States
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Team Lead

  • Jul 2022 - Present

  Promoted from “Customer Service Representative” to “Team Lead” in under a year. Maintained and updated the product inventory through the company website. Provided monthly, quarterly, and annual reports to management regarding the site’s performance. Responded to over 100 inbound and outbound calls regarding customer orders, inquiries, complaints, and sale promotions. Kept up to date with new products and promotions to increase customer service satisfaction. Promoted from “Customer Service Representative” to “Team Lead” in under a year. Maintained and updated the product inventory through the company website. Provided monthly, quarterly, and annual reports to management regarding the site’s performance. Responded to over 100 inbound and outbound calls regarding customer orders, inquiries, complaints, and sale promotions. Kept up to date with new products and promotions to increase customer service satisfaction.



Inaza Diamonds

• Canada
• Retail

• Sales Associate

  • Dec 2021 - Jul 2022

  Collaborated with team members to successfully achieve all weekly sales targets by using marketing techniques and strategies. Maintained and managed all inventory levels and created reports on any missing or damaged products. Submitted reports to management for approval. Responded to questions, directed customers to merchandise within the store, and provided excellent customer service. Maintained product knowledge and information on upcoming products and promotions. Collaborated with team members to successfully achieve all weekly sales targets by using marketing techniques and strategies. Maintained and managed all inventory levels and created reports on any missing or damaged products. Submitted reports to management for approval. Responded to questions, directed customers to merchandise within the store, and provided excellent customer service. Maintained product knowledge and information on upcoming products and promotions.


The Estée Lauder Companies Inc.
• United States
• Personal Care Product Manufacturing
• 700 & Above Employee
• Freelance Makeup Artist

  • Dec 2021 - Jun 2022

Yorkville University
• Canada
• Education Administration Programs
• 300 - 400 Employee
• Student Ambassador

  • Jan 2022 - Apr 2022