Artem Zahars
Technical Support Specialist at 360 Service Agency- Claim this Profile
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Bio
Jos van Poll
I have worked with Artem for quite some time and in that period I have come to know Artem for being a bright, skilled and most of all enthusiastic colleague. He's keen on eliminating inefficiencies and ironing out the kinks in any operation. Artem is a textbook example of a hard working, dependable employee with superior work ethics and a high degree of integrity.
Pete Vagiakos
Artem and I met during 2008's Cebit exhibition and what a joyride it was. He is extremely driven, knows his stuff and helped out a lot during the exhibition with the various AMD happenings, always with a smile on his face and with great enthusiasm.
Jos van Poll
I have worked with Artem for quite some time and in that period I have come to know Artem for being a bright, skilled and most of all enthusiastic colleague. He's keen on eliminating inefficiencies and ironing out the kinks in any operation. Artem is a textbook example of a hard working, dependable employee with superior work ethics and a high degree of integrity.
Pete Vagiakos
Artem and I met during 2008's Cebit exhibition and what a joyride it was. He is extremely driven, knows his stuff and helped out a lot during the exhibition with the various AMD happenings, always with a smile on his face and with great enthusiasm.
Jos van Poll
I have worked with Artem for quite some time and in that period I have come to know Artem for being a bright, skilled and most of all enthusiastic colleague. He's keen on eliminating inefficiencies and ironing out the kinks in any operation. Artem is a textbook example of a hard working, dependable employee with superior work ethics and a high degree of integrity.
Pete Vagiakos
Artem and I met during 2008's Cebit exhibition and what a joyride it was. He is extremely driven, knows his stuff and helped out a lot during the exhibition with the various AMD happenings, always with a smile on his face and with great enthusiasm.
Jos van Poll
I have worked with Artem for quite some time and in that period I have come to know Artem for being a bright, skilled and most of all enthusiastic colleague. He's keen on eliminating inefficiencies and ironing out the kinks in any operation. Artem is a textbook example of a hard working, dependable employee with superior work ethics and a high degree of integrity.
Pete Vagiakos
Artem and I met during 2008's Cebit exhibition and what a joyride it was. He is extremely driven, knows his stuff and helped out a lot during the exhibition with the various AMD happenings, always with a smile on his face and with great enthusiasm.
Credentials
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CompTIA A+
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Experience
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360 Service Agency
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Germany
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Computers and Electronics Manufacturing
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1 - 100 Employee
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Technical Support Specialist
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Sep 2019 - Present
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Drobo, Inc.
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United States
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Computer Hardware Manufacturing
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1 - 100 Employee
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1st line support
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Jun 2018 - Jul 2019
- providing pre and post sales assistance for various IT products via phone, email and CRM. - testing and verification of devices, components and relevant software. - providing pre and post sales assistance for various IT products via phone, email and CRM. - testing and verification of devices, components and relevant software.
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360 Service Agency
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Germany
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Computers and Electronics Manufacturing
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1 - 100 Employee
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Technical Support Specialist
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Apr 2016 - Jun 2018
- providing pre and post sales assistance for various IT products via phone, email and social media. - testing and verification of devices, components and relevant software. - providing pre and post sales assistance for various IT products via phone, email and social media. - testing and verification of devices, components and relevant software.
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OCZ Storage Solutions - A Toshiba Group Company
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Computer Hardware
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1 - 100 Employee
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Technical Support Specialist
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Feb 2014 - Apr 2016
- providing pre and post sales assistance for the RAM, SSD and PSU products via phone, email and social media. - knowledgebase articles creation and translation. - testing and verification of new products and relevant software. - providing pre and post sales assistance for the RAM, SSD and PSU products via phone, email and social media. - knowledgebase articles creation and translation. - testing and verification of new products and relevant software.
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Rīdziniece
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Rīga, Latvia
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Technical & Marketing Director
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May 2013 - Mar 2014
Enjoy the taste of Latvia in the heart of Riga: www.ridziniece.lv www.facebook.com/Ridziniece Enjoy the taste of Latvia in the heart of Riga: www.ridziniece.lv www.facebook.com/Ridziniece
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OCZ Storage Solutions - A Toshiba Group Company
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Computer Hardware
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1 - 100 Employee
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Returns Supervisor EMEA
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Nov 2009 - Oct 2012
EMEA B2B and B2C returns management: - return requests/inquiries processing; - goods inbound/outbound processing and monitoring; - warehouse management; - phone/email technical support and inquiries processing; Additional tasks include internal stock management, logistics and reporting, sales orders/shipments processing, technical marketing. EMEA B2B and B2C returns management: - return requests/inquiries processing; - goods inbound/outbound processing and monitoring; - warehouse management; - phone/email technical support and inquiries processing; Additional tasks include internal stock management, logistics and reporting, sales orders/shipments processing, technical marketing.
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MSI Computer Corp. (MSI USA)
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Computer Hardware Manufacturing
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1 - 100 Employee
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Repair Engineer
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Feb 2009 - Nov 2009
Laptop hardware repairs, software configuration and testing. Laptop hardware repairs, software configuration and testing.
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Content editor
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2009 - 2009
Online content editor Online content editor
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OCZ Storage Solutions - A Toshiba Group Company
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Computer Hardware
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1 - 100 Employee
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Sales Operations EMEA
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Oct 2008 - Dec 2008
providing internal support for sales: - sales order processing; - logistics operations; - internal technical advisory. Additional tasks included sales/shipments overview reporting, custom laptops/whitebooks configuration and testing. providing internal support for sales: - sales order processing; - logistics operations; - internal technical advisory. Additional tasks included sales/shipments overview reporting, custom laptops/whitebooks configuration and testing.
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AMD
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United States
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Semiconductor Manufacturing
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700 & Above Employee
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Global Customer Care representative
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Apr 2007 - Oct 2008
B2C and B2B customer pre and post sales support: - email/phone inquiries processing; - returns monitoring and management; - internal communication with engineering and sales departments; - dedicated representative for consumer/workstation products for Russia. Additional tasks included exhibition products preparation and on-site partner technical support during CeBit 2008. B2C and B2B customer pre and post sales support: - email/phone inquiries processing; - returns monitoring and management; - internal communication with engineering and sales departments; - dedicated representative for consumer/workstation products for Russia. Additional tasks included exhibition products preparation and on-site partner technical support during CeBit 2008.
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Education
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2013 - 2017
Transport & Telecommunication Institute
Bachelor's degree, Computer Systems Networking and Telecommunications -
2001 - 2004
Rīgas Tehniskā universitāte (Riga Technical University)
Bachelor, Electronics
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