Artem I.

Technical Support Engineering at sandsiv+
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Contact Information
us****@****om
(386) 825-5501
Location
Ukraine, UA
Languages
  • Английский Limited working proficiency
  • Русский Native or bilingual proficiency
  • Украинский Native or bilingual proficiency

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Credentials

  • Fundamentals of Red Hat Enterprise Linux
    Coursera
    Jul, 2022
    - Sep, 2024
  • Cybersecurity Essentials
    Cisco
    Dec, 2021
    - Sep, 2024
  • Interfacing with the Raspberry Pi
    Coursera
    Jun, 2020
    - Sep, 2024
  • Introduction to the Internet of Things and Embedded Systems
    Coursera
    Jun, 2020
    - Sep, 2024
  • The Arduino Platform and C Programming
    Coursera
    Jun, 2020
    - Sep, 2024
  • Аналіз даних та статистичне виведення на мові R,
    Prometheus MOOC
    Jun, 2020
    - Sep, 2024
  • HTML Fundamentals course
    SoloLearn
    May, 2020
    - Sep, 2024

Experience

  • sandsiv+
    • Switzerland
    • Software Development
    • 1 - 100 Employee
    • Technical Support Engineering
      • Mar 2021 - Present

      • Customer support (Zendesk) • Preliminary investigation and troubleshooting of issues • Software documentation management (Zendesk) • Data flow processing, product-related import/export processes, flow management, data processing, custom services supervision, and/or implementation • Survey layout preparation, design, and testing (HTML, CSS, JS) • Proficiency in presenting software solutions to customers or new company employees • Coordinating root cause analysis and post-mortem discussions of issues occurring in the production environment Show less

  • YayPay by Quadient
    • United States
    • Software Development
    • 1 - 100 Employee
    • Technical Support Engineering
      • Oct 2020 - Mar 2022

Education

  • National Aviation University
    Master's degree, Безопасность компьютерных и информационных систем/защита информации
    2021 - 2022
  • National Technical University of Ukraine 'Kyiv Polytechnic Institute'​
    Разработка программного обеспечения
    2017 - 2021

Community

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