Experience

Solutions Leisure Group

• United Arab Emirates
• Hospitality
• 1 - 100 Employee

• Venue Manager

  • Nov 2022 - Present



AWJ

• United Arab Emirates
• Hospitality
• 300 - 400 Employee

• Restaurant Manager - Smoky Beach

  • Nov 2021 - Nov 2022

  Managing standalone restaurant operation, overseeing all front of house and back of house departments including kitchen, bar, shisha, floor, housekeeping; Managing team of 83 total staff including 6 managers and 8 supervisors, goal setting, team development, mid-year reviews, recruitment; Cost control and revenue stream control by menu development and special promotions, monthly budget over exceeding 20% average and cost maintaining; Ensuring smooth high-volume operation with more than 1200 daily guests; Departmental manning, outlet manning planning; Google review push programs, increased google rating from 4.1* to 4.6* and achieved over 5000 reviews; Standardization of service process by implementing sequence of service and standard operating procedures, developing training program; Menu development, new shisha flavours implementation, beverage development; Ambience development, uniform development, outlet ambience development, renovation program execution;



Atlantis Resorts

• United Arab Emirates
• Hospitality
• 700 & Above Employee

• Assistant Manager - Outdoor Operations

  • Apr 2021 - Nov 2021

  Managing team of 2 pools, 2 beaches and 3 restaurants with 71 staff on board, on job trainings, goal setting, staff development, duty roaster, vacation planning, reviews, overlooking daily operation; Managing 7 bars, cost control, beverage promotions, implementation specialties, standardization; Weekly Promotions, Department Manning, Outlets ambience management. Managing team of 2 pools, 2 beaches and 3 restaurants with 71 staff on board, on job trainings, goal setting, staff development, duty roaster, vacation planning, reviews, overlooking daily operation; Managing 7 bars, cost control, beverage promotions, implementation specialties, standardization; Weekly Promotions, Department Manning, Outlets ambience management.



Park Hyatt Abu Dhabi Hotel & Villas

• United Arab Emirates
• Hospitality
• 100 - 200 Employee

• Restaurant Supervisor

  • Feb 2020 - Mar 2021

  Preopening of Shala lounge, team development, concept development, menu development; Managing team of 4 waiters, 2 bartenders, captain and head bartender, trainings, weekly and monthly tasks delegation, goal setting, mid-year reviews; Overlooking hotel beverage cost, achieved 3.2% cost decrement while upscaled selection across entire hotel, hotel beverage development, team development; Post-covid hotel re-opening, participated in opening and reorganizing teams, trainings and menu developments, Micros POS management.

• F&B Team Leader / Supervisor

  • Apr 2018 - Feb 2020

  Preopening of Vietnamese concept, operational equipment, menu development, sequence of service implantation, team building and training including 3 waiters, 2 bartenders and captain; Supervising and leading team of Fine Dining Park Grill restaurant; Overlooking hotel beverage cost, inventory, events, P&L Reports

• Senior Bartender

  • Jul 2017 - Apr 2018

  Leading team of 5 bartenders, daily training, goal setting; Weekly promotion implementation to enhance guest experience and increase revenue; Menu development and cost control for two bars.

• Bartender

  • Apr 2017 - Jul 2017

  Bartender in Beach House – Best Mediterranean restaurant in Abu Dhabi.

• Waiter

  • Sep 2015 - Apr 2017

  Waiter In Beach House – Best Mediterranean restaurant in Abu Dhabi.