Experience

BHHS Florida Realty

• United States
• Real Estate
• 100 - 200 Employee

• Real Estate Sales Consultant, REALTOR

  • Oct 2012 - Present

  Sales and marketing of new and resale properties, management of rental properties,. Negotiated contracts, bids, and leases. Increased sales through listing presentations and buyer representation. Sales and marketing of new and resale properties, management of rental properties,. Negotiated contracts, bids, and leases. Increased sales through listing presentations and buyer representation.



Tanner Health System

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Director of Operations-Tanner Medical Group

  • Apr 2009 - May 2012

  Provided results-oriented operations management and leadership of multiple physician practices including family practice, internal medicine, gastroenterology, infectious diseases, pulmonary/critical care, obstetrics/gynecology, and psychiatry in the West Georgia area. Directly managed a staff of 75 employees, 9 managers, and 12 locations with over 26 providers. • Provided day to day operational oversight of primary and specialty care clinics through the development, implementation, troubleshooting, and management of systems to assure cost, efficiency, and quality. • Worked with various leadership teams to develop and implement processes to meet the needs of TMG’s customers, employees, and providers thus enhancing the growth of the medical group. • Promoted teamwork by developing a team of managers that were integral in implementing change and successfully operationalizing initiates such as PCMH, EHR, E-scribe, and PQRS. • Demonstrated leadership skills by coaching, supporting, and mentoring with my management team to establish and maintain core measures while analyzing operations reports and departmental audits. • Utilized project management skills to ensure on-going process improvements. • Implemented, maintained, and created organizational policies and procedures. • Coordinated training, development, on-going education, compliance, and coding of all clinic employees. • Provided guidance and support to managers on all HR issues including analyzing the need for various positions, interviewing applicants, employee evaluations, and disciplinary actions. • Provided continuous support to providers to maximize effectiveness, efficiencies, and quality patient care. • Coordinated the opening of 5 physician practices and on-boarding of these physicians. Operationalized business development and marketing at the practice level. • Advised and reported to Chief Operating Officer on administrative and operational matters. Show less



Harry Norman, Realtors

• United States
• Real Estate Agents and Brokers
• 700 & Above Employee

• Team Manager, Sales Consultant

  • May 1998 - Apr 2009

  Managed and directed sales and marketing team including sales and marketing of new and resale properties, management of rental properties, and development of marketing materials. Negotiated contracts, bids, and leases. Increased sales through listing presentations and buyer representation. Managed and directed sales and marketing team including sales and marketing of new and resale properties, management of rental properties, and development of marketing materials. Negotiated contracts, bids, and leases. Increased sales through listing presentations and buyer representation.



Quorum Health Resources

• Brentwood,TN

• Physician Practice Consultant, Senior

  • Nov 1995 - May 1998

  Provided consultation services to over 250 managed hospitals, 21 company owned hospitals, physician networks, and specialty/primary care physician practices throughout the US. • Audited and assessed the needs and deficiencies of physician practices, physician groups, and hospital based physician networks. Developed solutions, goals, and strategies to achieve the vision of the organization. • Provided troubleshooting of office flow, appointment scheduling, insurance reimbursement, cost analysis, fee schedule review, AR recovery, marketing, and customer service. • Developed and implemented strategic plans, policies and procedures, and employee training programs for physician practices. • Trained physicians and staff in Medicare rules, regulations, and compliance. • Developed, directed, and presented training programs, seminars, and presentations on practice management and AR recovery for physicians and managers. • Assessed and implemented CLIA, OSHA, & JCAHO standards in physician offices. Developed solutions to bring the organization into compliance with these standards. • Advised on job descriptions, employee hiring, and review/evaluation techniques. • On-site day to day operations of 50+ physician group with 125+ employees. • As part of a strategic troubleshooting team evaluated and reorganized hospital primary care and multi-specialty physician networks. • Assisted in streamlining and integrating physician billing department. Integrated and utilized other hospital departments effectively and efficiently with physician practices while reducing costs, duplication of services, and better use of resources. Show less



Metropolitan Healthcare

• Greater Atlanta Area/Birmingham Area

• Regional Director of Operations

  • Mar 1993 - Nov 1995

  Provided multi-physician day to day operation’s management of 9 primary care practices in Georgia and Alabama for a 16 office physician practice management company directly managing a staff of 54+ and 18 physicians. • Coordinated and managed billing and collections at all sites. • Developed and implemented budgets for individual offices. • Inventory management and ordering of supplies for all 16 sites resulting in reducing costs 10%. • Developed policies and procedures for all offices. • Responsible for staffing, appraisals, training, development, and employee relations. • Developed teams and implemented teamwork to maximize goals. • Implemented office, company, state, and federal standards, and guidelines. • Interfaced and resolved physician, staff, and customer issues, problems, and concerns. Show less