Experience

Golden Prince Hotel and Suites

• Philippines
• Hospitality
• 1 - 100 Employee

• Executive Manager

  • Apr 2018 - Present

  Overseen the following operational departments : Front office, Housekeeping, Food and Beverage (Service and Culinary) and performs to provide a work environment that engenders positive energy, creativity and teamwork. Responsible for making sure the hotel is profitable and working within the allotted budget. Makes sure that hotel guests have the best experience possible during their stay in the hotel so that they may in turn decide to book another stay at the property Deals with any complaints about their stay. Speaks with guests about issues they may have and work them toward the best resolution Works directly with staff, motivating them to do the best job possible and provide great service to hotel guests. Holds training session with staff to help them become acquainted with hotel policies and motivate them to help the hotel succeed. Show less



ePerformax Contact Centers & BPO

• Philippines
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • May 2017 - Jan 2018



Self employed

• Cebu City, Phillipines

• Events and Entertainment freelancer

  • Jun 2016 - Apr 2017

  Plans, coordinates and executes events and small occassion gathering, performs hosting services for entertainment and facilitating programs of weddings, debut and birthdays, company events, conducts school seminars and trainings Plans, coordinates and executes events and small occassion gathering, performs hosting services for entertainment and facilitating programs of weddings, debut and birthdays, company events, conducts school seminars and trainings



Golden Prince Hotel and Suites

• Philippines
• Hospitality
• 1 - 100 Employee

• Front Office Manager

  • Jan 2015 - Jun 2016

  In charge of managing Room Reservations, Guest services, Reception, Online travel agency and online accounts management and Revenue monitoring

• Assistant Operations Manager

  • Dec 2013 - Jan 2015

  In charge of the day to day Operations overseeing the Housekeeping, Front office, F&B Dining and Banquet service departments.

• Management trainee

  • Dec 2009 - Dec 2013

  One of the first employees who was given the oppurtunity of being trained in the pioneering Management training program of a fast growing hotel establishment. Exposed to different operations of hotel departments: Front office, Housekeeping, Restaurant service, Banquet operations



McDonald's Philippines (Golden Arches Development Corporation)

• Philippines
• Restaurants
• 700 & Above Employee

• Service Crew

  • Apr 2006 - Jul 2006

  Part time service crew Part time service crew