Arshia Lamba

Customer Care Coordinator at Hallmark Cards Australia & New Zealand
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Contact Information
us****@****om
(386) 825-5501
Location
Melbourne, AU

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Credentials

  • Developing Your Professional Image in a New Job
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Excel: Conditional Formatting for Beginners
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Excel: Filtering Data for Beginners
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Excel: Macros and VBA for Beginners
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Excel: PivotTables for Beginners
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Excel: Power Pivot for Beginners
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Excel: Power Query for Beginners
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Excel: VLOOKUP and XLOOKUP for Beginners
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Marketing: Copywriting for Social Media
    LinkedIn
    Jan, 2023
    - Nov, 2024
  • SEO Foundations
    LinkedIn
    Jan, 2023
    - Nov, 2024
  • SEO: Link Building
    LinkedIn
    Jan, 2023
    - Nov, 2024
  • Google Ads Search Certification
    Google
    Sep, 2022
    - Nov, 2024
  • Organizational Analysis
    Stanford University
    Sep, 2020
    - Nov, 2024
  • Introduction to Psychology
    Yale University
    Jun, 2020
    - Nov, 2024
  • Content Marketing
    HubSpot Academy
    May, 2023
    - Nov, 2024

Experience

    • Australia
    • Consumer Goods
    • 1 - 100 Employee
    • Customer Care Coordinator
      • Aug 2023 - Present

    • Sales Intern
      • Jun 2023 - Jul 2023

    • Australia
    • Education Administration Programs
    • 1 - 100 Employee
    • Industry Mentor
      • Sep 2023 - Oct 2023

      I was responsible for mentoring a team of consulting students working on a project for KidSafe Victoria. I was responsible for mentoring a team of consulting students working on a project for KidSafe Victoria.

    • Netherlands
    • Financial Services
    • 700 & Above Employee
    • Consulting Intern
      • Jul 2023 - Oct 2023

      I was part of a 4-month design improvement of onboarding procedures project for TMG Group. Our objective was to improve efficiency and reduce costs. I was part of a 4-month design improvement of onboarding procedures project for TMG Group. Our objective was to improve efficiency and reduce costs.

    • Australia
    • Education Administration Programs
    • 1 - 100 Employee
    • Industry Mentor
      • May 2023 - Jun 2023

      I was responsible for mentoring a team of students from Victoria University, Melbourne for their business project for Clarinox Technologies. I was responsible for mentoring a team of students from Victoria University, Melbourne for their business project for Clarinox Technologies.

    • Singapore
    • Higher Education
    • 1 - 100 Employee
    • Growth Marketing Coordinator
      • Mar 2023 - Jun 2023

      My role was to reach consumer base and maximise the growth at each business stage. I was involved in the process of holding webinars, designing marketing campaigns and increasing Easy Transfer’s users in Monash University. My role was to reach consumer base and maximise the growth at each business stage. I was involved in the process of holding webinars, designing marketing campaigns and increasing Easy Transfer’s users in Monash University.

    • Canada
    • Retail
    • 700 & Above Employee
    • Omnichannel Marketing Intern
      • Mar 2023 - Jun 2023

      I was responsible for developing an integrated marketing plan and transforming the digital experience of retail consumers for the firm. I was responsible for developing an integrated marketing plan and transforming the digital experience of retail consumers for the firm.

    • United States
    • Financial Services
    • 700 & Above Employee
    • Consulting Intern
      • Apr 2023 - May 2023

      I was a part of the Global Victoria Intellect Program, Victoria wherein I was helping TreviPay perform market research and risk assessment before launching themselves in a new market. I was a part of the Global Victoria Intellect Program, Victoria wherein I was helping TreviPay perform market research and risk assessment before launching themselves in a new market.

    • Australia
    • E-Learning Providers
    • 1 - 100 Employee
    • Digital Marketing Executive
      • Nov 2022 - Jan 2023

    • United States
    • Restaurants
    • 700 & Above Employee
    • Shift Supervisor
      • Apr 2022 - Dec 2022

      I manage the sales, sales reports, inventory and customer service-related issues and am responsible for the smooth functioning of the store's day-to-day activities. I manage the sales, sales reports, inventory and customer service-related issues and am responsible for the smooth functioning of the store's day-to-day activities.

    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Human Resources Intern
      • Feb 2021 - Apr 2021

      ShortHills is an end-to-end Data Engineering and Data Science Solution Provider. It’s a small organization that provides IT solutions for the entire Data Chain from Data Pre-Processing to Machine Learning and Artificial Intelligence. My primary responsibility there was to assist the HR department in proofreading the company policies and to use various job portals to convince people to join the firm. I had a customer-facing role and handled all of their queries. The job demanded my convincing… Show more ShortHills is an end-to-end Data Engineering and Data Science Solution Provider. It’s a small organization that provides IT solutions for the entire Data Chain from Data Pre-Processing to Machine Learning and Artificial Intelligence. My primary responsibility there was to assist the HR department in proofreading the company policies and to use various job portals to convince people to join the firm. I had a customer-facing role and handled all of their queries. The job demanded my convincing and presenting skills. I even handled the editing of the blogs that were to be uploaded to their website. Show less ShortHills is an end-to-end Data Engineering and Data Science Solution Provider. It’s a small organization that provides IT solutions for the entire Data Chain from Data Pre-Processing to Machine Learning and Artificial Intelligence. My primary responsibility there was to assist the HR department in proofreading the company policies and to use various job portals to convince people to join the firm. I had a customer-facing role and handled all of their queries. The job demanded my convincing… Show more ShortHills is an end-to-end Data Engineering and Data Science Solution Provider. It’s a small organization that provides IT solutions for the entire Data Chain from Data Pre-Processing to Machine Learning and Artificial Intelligence. My primary responsibility there was to assist the HR department in proofreading the company policies and to use various job portals to convince people to join the firm. I had a customer-facing role and handled all of their queries. The job demanded my convincing and presenting skills. I even handled the editing of the blogs that were to be uploaded to their website. Show less

Education

  • Monash University
    masters of business, Marketing
    2022 - 2023
  • SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
    Bachelor of Business Administration - BBA, Marketing
    2018 - 2021

Community

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