Experience

Cyberhelp Staffing

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Technical Recruiter

  • Jun 2022 - Present

  Responsible for the full-time recruitment all over US • Working with Direct clients, State and Federal clients. • Recruits senior IT profiles, with focus on functional expertise • Post and track positions through company applicant tracking system • Source candidates through various channels, coordinated interview, and feedback • Mailing requirements to large target audience through mass mailing engines • Posting the requirements in Job Portals and fetching resumes from portals • Successful in utilizing the following avenues: - LinkedIn, direct sourcing, networking, referrals, Internet, job boards • Recruited all levels of professionals from entry level to senior level executives, evaluated their skill Sets. • Interacting with the candidates, giving them brief about the position, roles and responsibilities, technical requirement and checking their positional fitment based on this interaction.



BuzzClan

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Technical Recruiter

  • Nov 2021 - Jun 2022

  Responsible for the full-time recruitment all over US • Post and track positions through company applicant tracking system • Working with Direct clients, State and Federal clients. • Recruits senior IT profiles, with focus on functional expertise • Source candidates through various channels, coordinated interview, and feedback • Mailing requirements to large target audience through mass mailing engines • Posting the requirements in Job Portals and fetching resumes from portals • Successful in utilizing the following avenues: - LinkedIn, direct sourcing, networking, referrals, Internet, job boards • Recruited all levels of professionals from entry level to senior level executives, evaluated their skill Sets. • Interacting with the candidates, giving them brief about the position, roles and responsibilities, technical requirement and checking their positional fitment based on this interaction. • Screening and Mapping the Resumes based on requirement and required skills.



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Oct 2020 - Nov 2021

  Working For RBL bank Responsibilities: • Handle many inbound and outbound calls to customers and clients. • Identify the needs of customers, resolve issues and provide solutions. • Upsell other products wherever possible. Ensure follow the customer service script provided by the company for uniformity. Also, be well read on company policies and the website for FAQs or policy related answers. • Maintain good customer relations. Meet personal targets and work towards meeting team targets. • Maintain records of the conversations with the customer and analyze the data. • Write and submit timely reports on performance, targets and customer queries.



foodpanda

• Singapore
• Internet Marketplace Platforms
• 700 & Above Employee

• Customer Service Executive

  • Jul 2017 - Nov 2017