Experience

Supaloc Steel Building Systems
• Australia
• Building Materials
• 1 - 100 Employee
• Warehouse Employee

  • Jan 2023 - Present


AusSteel Pty Ltd

• Australia
• Building Materials
• 1 - 100 Employee

• Warehouse Employee

  • Jan 2022 - Jan 2023

  At Austeel we build, store and distribute steel frames, trusses and flooring systems for various clients. We are given the opportunity to learn and apply a variety of techniques and skills that work directly in conjunction to both the assembly of wall frames and roof trusses as well as the mounting of frames. A key factor involved in and learned from this practice is building skill and building knowledge as well developing an eye for detail. At Austeel we build, store and distribute steel frames, trusses and flooring systems for various clients. We are given the opportunity to learn and apply a variety of techniques and skills that work directly in conjunction to both the assembly of wall frames and roof trusses as well as the mounting of frames. A key factor involved in and learned from this practice is building skill and building knowledge as well developing an eye for detail.



Baiada Poultry

• Australia
• Food and Beverage Manufacturing
• 700 & Above Employee

• Warehouse Laborer

  • Aug 2021 - Oct 2021

  At Baiada Poultry we were required to wrap, pack, weigh, stack, mix and bag poultry products – general and all-round further processing in a factory environment. Other requirements included the following: - Heavy manual lifting of up to 20kg boxes is required throughout the shift - Use of electric pallet jacks to manoeuvre full pallets of product in the factory - Operation of food processing machinery and equipment At Baiada Poultry we were required to wrap, pack, weigh, stack, mix and bag poultry products – general and all-round further processing in a factory environment. Other requirements included the following: - Heavy manual lifting of up to 20kg boxes is required throughout the shift - Use of electric pallet jacks to manoeuvre full pallets of product in the factory - Operation of food processing machinery and equipment



SYKES Australia

• Australia
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Customer Service Representative

  • Apr 2021 - Jun 2021

  To help customers by providing a quality service, as to guarantee total satisfaction and accomplish client’s expectations: - Identify problems and search solutions to offer answers to solve questions from customers using the given channel of communication. - The document correctly the data base using the given tools in order to keep track of costumer’s request through data entry. - Meet established individual and team performance targets, including customer service, productivity, and quality standards. - Follow up on the customer’s issue until is solved such as requests, transactions, information changes, or any other issue addressed by the customer. Show less



THE ICONIC

• Australia
• Retail
• 700 & Above Employee

• Warehouse Associate

  • Nov 2020 - Mar 2021

  - Clean and Stack scaffold material - Picking and packing orders (average 1-15 kg in weight) - General Warehouse duties - RF Scanning - Pallet Jacking - Clean and Stack scaffold material - Picking and packing orders (average 1-15 kg in weight) - General Warehouse duties - RF Scanning - Pallet Jacking



Woolworths Group

• Australia
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Aug 2019 - Jan 2021

  During my time working for the Woolworths Group I began working for the Rewards Department and later up-skilled to Gift Cards Department. - Customer Service: Assisted customers with all types of enquiries. Ensured the accurate collection and distributing of information relating to specific enquiries was efficiently given to customers. Followed and carried out appropriate prompts and instructions in order to provide pertinent information and efficient customer service. - Systems Use: operated multiple systems in order to provide reliable information and proficient customer service. In accordance to this, systems were accurately used to record interactions with customers while allowing CSRs to recognise movements and implement changes within the accounts all while following policies and procedures accordingly. - Meetings: Attended meetings that recognised and expanded on the duties expected of the CSRs including general customer service, appropriate use of system, reaching KPIs, improving customer feedback scores etc. In addition to that, meetings were held regarding improvement plans ands goals needed to be reached within the Hub. Show less



McDonald's

• 1 - 100 Employee

• Food Service Worker

  • Feb 2017 - Jul 2019

  - Customer Service: Assisted customers with all orders. Ensured the accurate collection of information relating to specific orders and ad hoc requests. - Transaction Processing: Managed cash and EFTPOS payments. Accurately recorded all cash movements while following policies on large note transactions and cash out. - Cleaning: Attended to shift cleaning duties including general cleaning, rubbish removal and floor mopping to meet both HACCP and Food Safety regulations. - Customer Service: Assisted customers with all orders. Ensured the accurate collection of information relating to specific orders and ad hoc requests. - Transaction Processing: Managed cash and EFTPOS payments. Accurately recorded all cash movements while following policies on large note transactions and cash out. - Cleaning: Attended to shift cleaning duties including general cleaning, rubbish removal and floor mopping to meet both HACCP and Food Safety regulations.



St Vincent de Paul Society NSW

• Australia
• Non-profit Organizations
• 400 - 500 Employee

• Volunteer

  • May 2015 - Oct 2015

  Provided support during various fundraising activities for local community group. Assisted at events and gatherings including providing suggestions for ways to meet fundraising targets. Personally attended various events, including spending time with homeless youth in Sydney and its surrounding suburbs. This inspired me to do more and become more. At my age at the time it helped supporting the people who need it the most. In hopes that I can be able to put a smile on someone else’s face and/or feed someone for the day is really something everyone should consider putting effort into. Show less



Community Gardens Australia

• Volunteer

  • Apr 2013 - Jul 2013

  Worked in community gardens assisting members of local community with planting and caring for their own vegetation and gardens. Assisted in setup and preparation of gardens which included general repair and maintenance works. This voluntary work made a way for understating the importance of contributing in community work. I genuinely enjoyed working within the community and the overall journey to maturing and developing relationships and a variety of skillsets. Worked in community gardens assisting members of local community with planting and caring for their own vegetation and gardens. Assisted in setup and preparation of gardens which included general repair and maintenance works. This voluntary work made a way for understating the importance of contributing in community work. I genuinely enjoyed working within the community and the overall journey to maturing and developing relationships and a variety of skillsets.