Arsen Arakelyan

VP Customer Success, Co-Founder at Netris.ai at Netris [formerly XCloud Networks]
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Contact Information
us****@****om
(386) 825-5501
Location
Campbell, US
Languages
  • English Professional working proficiency
  • Russian Full professional proficiency
  • Armenian Native or bilingual proficiency

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Bio

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Experience

    • United States
    • Computer Networking
    • 1 - 100 Employee
    • VP Customer Success, Co-Founder at Netris.ai
      • Jan 2018 - Present

    • Strategic Management Services
    • Senior System Engineer
      • Apr 2011 - Jan 2018

      o Automation of daily procedures through Bash o System Monitoring , Alerting and Analyzing tools implementation (i.e Nagios , Munin) o Operation and maintains of system, based on Linux system, including resolving daily problems and ongoing projects. o rpm package building for appropriative environments o Log analyzing tools implementation using custom scripting (Bash) o Determine and implement optimal software/​hardware configurations for development environment. o… Show more o Automation of daily procedures through Bash o System Monitoring , Alerting and Analyzing tools implementation (i.e Nagios , Munin) o Operation and maintains of system, based on Linux system, including resolving daily problems and ongoing projects. o rpm package building for appropriative environments o Log analyzing tools implementation using custom scripting (Bash) o Determine and implement optimal software/​hardware configurations for development environment. o Configuration, support and optimization infrastructure local development needs. o Support and maintenance DB servers ( Percona, MySQL, PostgreSQL ) including replication and clustering setup o Infrastructure design, determination and implementation of optimal software/​hardware configuration. o Linux Kernel based virtualization implementation (KVM) and management system implementation based on Ganeti. o Firewall administration based on Linux IPtables and FreeBSD IPFW o Setup/Calculation of high load/availability web systems o Failover , load-balancing, reverse proxy, SSL termination (Squid, HAProxy , nginx) o Web servers (Apache, nginx) deployment, configuration, customization and fine tuning for loaded system. o Storage and backup technology implementation, daily support and monitoring of very large storage, backup, Converged systems SAN/NAS environments o Configuration and optimization of a dedicated 20Gb Storage Network, Gigabit copper and fiber networks. o Storage utilization/capacity planning and adjusting storage requirements (RAID arrays configuration, caching, etc..) Show less o Automation of daily procedures through Bash o System Monitoring , Alerting and Analyzing tools implementation (i.e Nagios , Munin) o Operation and maintains of system, based on Linux system, including resolving daily problems and ongoing projects. o rpm package building for appropriative environments o Log analyzing tools implementation using custom scripting (Bash) o Determine and implement optimal software/​hardware configurations for development environment. o… Show more o Automation of daily procedures through Bash o System Monitoring , Alerting and Analyzing tools implementation (i.e Nagios , Munin) o Operation and maintains of system, based on Linux system, including resolving daily problems and ongoing projects. o rpm package building for appropriative environments o Log analyzing tools implementation using custom scripting (Bash) o Determine and implement optimal software/​hardware configurations for development environment. o Configuration, support and optimization infrastructure local development needs. o Support and maintenance DB servers ( Percona, MySQL, PostgreSQL ) including replication and clustering setup o Infrastructure design, determination and implementation of optimal software/​hardware configuration. o Linux Kernel based virtualization implementation (KVM) and management system implementation based on Ganeti. o Firewall administration based on Linux IPtables and FreeBSD IPFW o Setup/Calculation of high load/availability web systems o Failover , load-balancing, reverse proxy, SSL termination (Squid, HAProxy , nginx) o Web servers (Apache, nginx) deployment, configuration, customization and fine tuning for loaded system. o Storage and backup technology implementation, daily support and monitoring of very large storage, backup, Converged systems SAN/NAS environments o Configuration and optimization of a dedicated 20Gb Storage Network, Gigabit copper and fiber networks. o Storage utilization/capacity planning and adjusting storage requirements (RAID arrays configuration, caching, etc..) Show less

    • France
    • Telecommunications
    • 700 & Above Employee
    • Billing Engineer
      • Dec 2009 - Apr 2011

      o Everyday work including trouble ticket resolving that cannot be solved by Customer Care and Back Office staff. o After-hours and holidays on-call (sometimes on-duty) support o Writing PL/​SQL and T-SQL stored procedures and packages, user defined functions, triggers, and other database objects. o Configuration and optimization of Cboss application platform o Setup and administration of versioning tools (SVN, HG/Mercurial) o Request Tracker (RT) installation, configuration and… Show more o Everyday work including trouble ticket resolving that cannot be solved by Customer Care and Back Office staff. o After-hours and holidays on-call (sometimes on-duty) support o Writing PL/​SQL and T-SQL stored procedures and packages, user defined functions, triggers, and other database objects. o Configuration and optimization of Cboss application platform o Setup and administration of versioning tools (SVN, HG/Mercurial) o Request Tracker (RT) installation, configuration and optimization for company needs o Experience with storage hardware/virtualization technologies such as RAID controllers, NAS systems, DAS systems o CRM management tool deployment and configuration for business needs. o Analyzes and evaluates infrastructure to ensure optimum performance. o Cooperation with vendors, maintains equipment and ensures maximum performance/capability. o Provides status reports to include availability, performance and hardware resource utilization. o Management and support of critical system upgrades o Payment system/interface integration and support Show less o Everyday work including trouble ticket resolving that cannot be solved by Customer Care and Back Office staff. o After-hours and holidays on-call (sometimes on-duty) support o Writing PL/​SQL and T-SQL stored procedures and packages, user defined functions, triggers, and other database objects. o Configuration and optimization of Cboss application platform o Setup and administration of versioning tools (SVN, HG/Mercurial) o Request Tracker (RT) installation, configuration and… Show more o Everyday work including trouble ticket resolving that cannot be solved by Customer Care and Back Office staff. o After-hours and holidays on-call (sometimes on-duty) support o Writing PL/​SQL and T-SQL stored procedures and packages, user defined functions, triggers, and other database objects. o Configuration and optimization of Cboss application platform o Setup and administration of versioning tools (SVN, HG/Mercurial) o Request Tracker (RT) installation, configuration and optimization for company needs o Experience with storage hardware/virtualization technologies such as RAID controllers, NAS systems, DAS systems o CRM management tool deployment and configuration for business needs. o Analyzes and evaluates infrastructure to ensure optimum performance. o Cooperation with vendors, maintains equipment and ensures maximum performance/capability. o Provides status reports to include availability, performance and hardware resource utilization. o Management and support of critical system upgrades o Payment system/interface integration and support Show less

    • Armenia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • System and Network Administration Group Lead
      • Jan 2006 - Dec 2009

      o System Monitoring and Alerting tools implementation. o Writing script and programs using bash and Perl for system maintenance purposes. o Create proactive monitoring processes and preventative action plans to avoid system outages using Bash scripting. o Infrastructure design, determination, and implementation of optimal software/​hardware configuration. o Daily operation on Linux/Unix operation systems o DNS (Bind) administration o Non-relational databases… Show more o System Monitoring and Alerting tools implementation. o Writing script and programs using bash and Perl for system maintenance purposes. o Create proactive monitoring processes and preventative action plans to avoid system outages using Bash scripting. o Infrastructure design, determination, and implementation of optimal software/​hardware configuration. o Daily operation on Linux/Unix operation systems o DNS (Bind) administration o Non-relational databases configuration. o Configuration of mail system (Postfix, for spam purposes SpamAssasin) o Configuration and usage of NFS o Daily operation on Linux/Unix operation systems o Perform maintenance and troubleshooting of application servers (i.e. Websphere, JBoss, Tomcat) o Daily backup/recovery tasks o VPN servers (OpenVPN, l2tp/IPsec) administration o Proxy server (Squid, HA Proxy) administration o Advanced networking: switching, routing, security, high availability o VPN servers (OpenVPN, l2tp/IPsec) deployment and administration o All-access level security support and responsible (LAN, WAN, VPN) o Network design, external and internal servers security o Configuration management system deployment (CFEngine), customization, and maintenance to continuously monitor, self-repair, deploy and update or restore the system. Show less o System Monitoring and Alerting tools implementation. o Writing script and programs using bash and Perl for system maintenance purposes. o Create proactive monitoring processes and preventative action plans to avoid system outages using Bash scripting. o Infrastructure design, determination, and implementation of optimal software/​hardware configuration. o Daily operation on Linux/Unix operation systems o DNS (Bind) administration o Non-relational databases… Show more o System Monitoring and Alerting tools implementation. o Writing script and programs using bash and Perl for system maintenance purposes. o Create proactive monitoring processes and preventative action plans to avoid system outages using Bash scripting. o Infrastructure design, determination, and implementation of optimal software/​hardware configuration. o Daily operation on Linux/Unix operation systems o DNS (Bind) administration o Non-relational databases configuration. o Configuration of mail system (Postfix, for spam purposes SpamAssasin) o Configuration and usage of NFS o Daily operation on Linux/Unix operation systems o Perform maintenance and troubleshooting of application servers (i.e. Websphere, JBoss, Tomcat) o Daily backup/recovery tasks o VPN servers (OpenVPN, l2tp/IPsec) administration o Proxy server (Squid, HA Proxy) administration o Advanced networking: switching, routing, security, high availability o VPN servers (OpenVPN, l2tp/IPsec) deployment and administration o All-access level security support and responsible (LAN, WAN, VPN) o Network design, external and internal servers security o Configuration management system deployment (CFEngine), customization, and maintenance to continuously monitor, self-repair, deploy and update or restore the system. Show less

Education

  • State Engineering University Of Armenia (Polytechnic)
    Engineer
    2002 - 2007

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