Experience

HUGO BOSS

• Retail
• 100 - 200 Employee

• Sales Associate

  • Jun 2021 - Present



Sacoor Brothers

• Portugal
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Associate

  • Jan 2018 - Jan 2021

  - Keep a high standard representation of the store through tidy appearance, friendly and professional gestures and a positive body language - Carefully study consumer needs and wants, fast selling lines and ensure availability of stock - Carry out linked selling by understanding customer needs, Increase customer database by adding new customers to the mailing list and ensuring loyalty - knowledge of the sales figure (MTD, YTD) and kPI'S (UPT, VPT, Conversion Rates) - Be able to manage the store starting from store keeping to customer service and operate as a cashier - Maintenance of the store including cleanliness of the fitting rooms, well organized back store, clear counters, neat stock layout with regarding to standard - Ensure stock administration are recorded accurately(stock count, dispatch, delivery) Show less



BCBGMAXAZRIAGROUP

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Fashion Consultant

  • Mar 2015 - Oct 2017

  - Providing High Standard customer service. - Keeping the back house organized. - Detailed product Knowledge. - Monitoring the sales figure and discussing future plan with line manager. - Preparing garments for alteration. - Handling store to store and store to warehouse transfer. - Making visual suggestion by providing the density report and current trend or occasion. - Deep, broad and multiple luxury brand awareness. - Maximizing and contribute to sales by knowing current lines and stock on hand and linking it to customer needs. - Carefully study consumer needs and wants, fast selling lines and ensure availability of stock Carry out link, cross and up selling by understanding customer needs,Be able to manage the store starting from store keeping to customer service and operate as a cashier. - Maintenance of the store including cleanliness of the fitting rooms, well organized back store, clear counters, neat stock layout with regarding to standard(brand, size, steaming and pricing) Keep a high standard representation of the store through tidy appearance, friendly and professional gestures and a positive body language. - Give accurate and current information regarding products, any ongoing promotions, sales, return policy. - Ensure stock administration are recorded accurately and executing transfers (stock count, dispatch, delivery) Understand and utilize all reports required for the day to day functioning of the store. Show less



Stradivarius

• Spain
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Associate

  • Feb 2013 - Feb 2015

  - Handle cash and credit transactions with customers. - Scan goods and collect payments Ensure pricing is correct. - Issue change, receipts, refunds or credit note Redeem vouchers and Gift cards. -Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change. - Resolve customer complaints, guide them and provide relevant information. - Greet customers when entering or leaving the store Maintain clean and tidy checkout areas. - Preparing cash reconciliation documents Submitting petty cash claims. - Keep reports of transactions. - Process returns and check to see if items are damaged. - Detailed product Knowledge. - Providing High standard customer service to ensure satisfaction. Show less