Senior E-Commerce Associate

• May 2020 - Present

Vendor Relations Executive

• Sep 2018 - May 2020

Working as a Vendor Relations Executive in Food Supply department of an E-Commerce company. Primary job responsibilities include: • Bring new vendor onboard by checking their profile, approach them and convince them to do business. • Support the vendors' with training, events, helping materials, conversation etc. to increase and grow business. • Build strong relationship with vendors i.e food suppliers which include commercial restaurants and home businesses. • Helps the higher management in developing and implementing strategies, policies and achieving the set targets and goals. • Update vendor profiles and dish listings by adding new offers in their menus. • Keep vendors update regarding dish reviews, quality score and their overall performance. Show less

Offshore Sales and Supply Chain Officer

• Oct 2015 - Dec 2017

Worked as a team lead in international sales department of an E-Commerce company. Primary job responsibilities include: • Initially worked as supply chain officer to source the items from trusted vendors at best price and then arrange on time and smooth delivery of these to the respective customers. • Later promoted as team lead offshore sales department. • Responsible to achieve combine offshore team sales targets by selling company’s products (office equipments) to Middle East and other international customers. • Search for new customers by using company’s account on various B2B websites such as Alibaba and Tradekey. • Handles incoming live chats and assign them to different members of sales team. Show less

Key Accounts Officer (Customer Services)

• Oct 2014 - Oct 2015

Worked as a key accounts officer in the services delivery department of Tradekey.com (B2B Website). Main Job responsibilities include: • Provide key account services to assigned accounts to ensure customer satisfaction & retention. • Search buyers through online channels including Search Engines, B2B Portals and Social Media. • Create and maintain social media presence including (Facebook and LinkedIn) accounts of clients. • Assist in provision of TradeKey’s services to potential clients handling technical specification, through online communication via chat, calls, emails and video conferences. • Coordinate internally with other departments for resolution of issues related to customer and services being offered including SEO, SEM & E-mail Marketing. Show less

Product Specialist Officer

• Jun 2013 - Oct 2014

Worked as a Product Research Specialist in the Technical Research department of E-Commerce Company. Primary job responsibilities include: • Research all technical specifications of various products of assigned category. Researched on mainly I.T products such as Hard Drives, CPU (Processors), Memory (RAMs) and Printer with its various parts. • Worked in a role of Product Support Specialist and responsible for all the technical details, sales, and provide various support functions to other team members. • Promote online sales by regularly sending potentially profitable part numbers to Froogle (Google Shopping) and other Online Marketing platforms. Constantly check current market trend, customer demand and their inclination by using various online tools such as Google Trends, and also check for recent customer RFQs (Request for Quotations) on our website Show less

Product Development Officer

• Apr 2012 - May 2013

Worked in the consumer care (F.M.C.G) department of Pharmaceutical Company. Primary job responsibilities include: • Product development of various consumer healthcare products such as Mosquito Repellent Lotions of various forms, Mosquito Repellent Coils especially Smokeless Coils and Mosquito Repellents (Vaporizers Machines). • Constantly search for suppliers offering new and unique consumer care products on various online platforms such as Alibaba.com, Tradekey.com, EC21.com and others. • Check for market potential and Consumer preferences for such new products. • Make business plan for selected products calculate landed cost from the F.O.B prices provided by suppliers by including other various costs such as shipment cost, custom duty, sales tax and other miscellaneous product related costs. • Ask for samples of new products from suppliers; check their quality and physical and chemical specifications in Q.C department. • Continuous negotiations with suppliers through e-mails and Skype meetings for price bargains, shipment size and other trade matters. Responsible for all aspects of new product ranging from Brand name, Designing, Packaging, Pricing and Product characteristics. Show less

Inside Sales Officer

• Nov 2011 - Mar 2012

Worked in Regional Sales office of Online Human Resource Services Provider Company. Primary job responsibilities include: • Identify organizations that have job vacancies and post their vacancies on website. • Provide them suitable candidates for their particular job. • Keep in touch with client organizations and check for upcoming vacancies. • Contact clients over phone and provide them best possible customer services. Worked in Regional Sales office of Online Human Resource Services Provider Company. Primary job responsibilities include: • Identify organizations that have job vacancies and post their vacancies on website. • Provide them suitable candidates for their particular job. • Keep in touch with client organizations and check for upcoming vacancies. • Contact clients over phone and provide them best possible customer services.

Distribution officer

• Jan 2011 - Nov 2011

Worked in the distribution department of Pharmaceutical Company. Primary job responsibilities include:• Contact with all the distributors country wide and note down their requirement of different SKUs.• Create orders in ERP and then process and pass these orders to Finished Goods department to further process and release the orders.• Maintain a strong liaison between distributors, sales, finished goods and distribution and department until the order is dispatched to the distributor.• Also keep record of sales figures of each sales team and send these to their respective heads. Show less

Management Trainee

• Jul 2010 - Dec 2010

Worked under the supervision of Product Manager (Chest and Anti-Malarial team).•During this period learned how to extract data from I.M.S, Pharma Guide and other sources of pharmaceutical data and interpret them in PowerPoint presentations. Also learned how to convince doctors to prescribe our product to their patients. Also worked on in the field on different tasks that involved gathering data from Medical Stores related to the sale of our products with respect to other products in the market and market trend.•Worked in the distribution department of the same company and learned to make orders and then pass them to the distributors of the specific region. Show less