Experience

Grab

• Entertainment
• 1 - 100 Employee

• Customer Support Agent

  • Apr 2021 - Present

  -Assist drivers and passengers in using company applications -Serving questions, complaints from driver and passengers (GrabFoood) -Perform administrative task for driver accounts (top up cash ir credit) -Follow up on validation of fictious orders(suspend and banned fictious accounts) -Assist drivers and passengers in using company applications -Serving questions, complaints from driver and passengers (GrabFoood) -Perform administrative task for driver accounts (top up cash ir credit) -Follow up on validation of fictious orders(suspend and banned fictious accounts)



PT. Gapura Angkasa

• 100 - 200 Employee

• Ground Handling Staff

  • Feb 2020 - Apr 2020

  Mengirim email movement Membantu petugas ramp handling mengisi ramp check list activity Memeriksa label bagasi di area kedatangan Mengirim email movement Membantu petugas ramp handling mengisi ramp check list activity Memeriksa label bagasi di area kedatangan



NAM Air

• Indonesia
• Airlines and Aviation
• 1 - 100 Employee

• Ground Handling Staff

  • Jan 2019 - Feb 2019

  Melayani penumpang melakukan pemesanan tiket Melayani penumpang saat check in Memeriksa tiket penumpang saat boarding Memeriksa label bagasi di area Kedatangan Melayani penumpang melakukan pemesanan tiket Melayani penumpang saat check in Memeriksa tiket penumpang saat boarding Memeriksa label bagasi di area Kedatangan