Administrator

• Dec 2020 - Present

Independent Contractor

• Jan 2002 - Present

● Performed various quality performance evaluations and provided detailed reports of findings. ● Offered an independent insurance plan through networking and marketing the services. ● Performed various quality performance evaluations and provided detailed reports of findings. ● Offered an independent insurance plan through networking and marketing the services.

Administrator

• Feb 2019 - Dec 2020

Administrator

• Nov 2015 - Feb 2019

● Fostered a service culture which produced high customer satisfaction. ● Maintained 5-star quality measures and received the 2017 Health Insights Quality Award. ● Provided and implemented strategic marketing plans to address current census challenges. ● Ensured the implementation and maintenance of effective budgeting and accounting processes by adjusting staffing and spend down models to reflect PPD budgets. ● Provided ongoing leadership, training and monitoring to ensure staff development and compliance in accordance to the new regulations and Rules of Participation. ● Facilitated dementia care through Avalon’s Journeys Program. ● Implemented and maintained a Quality Assurance program and process for continued quality improvement that utilizes the critical elements pathways approach. Show less

Assistant Administrator and Business Office Manger

• Jan 2010 - Oct 2015

● Performed all administrator duties as assigned including driving census, networking with local partners, staff training and direction, compliance processes and budgeting. ● Performed HR functions to include payroll, maintenance of employee files, administration of employee benefits and supported department heads for corrective actions as needed. ● Spearheaded implementation of electronic health software to include on-line record keeping, required yearly training and documentation of resident care. ● Verify resident financial information prior to admission. Maintain contact with insurance companies, responsible parties, governmental agencies, etc. to ensure that all paperwork and other requirements are met for ongoing reimbursement of services provided by the facility. ● Maintain extensive knowledge of the Medicaid program, new applications, and renewals as well as new health policy that will be in place from CMS, such as coordinated care for PPP. Show less

Employee Development Specialist

• Sep 1998 - Sep 2001

● Practiced Six Sigma procedures which increased production and efficiency ● Trained and monitored all operations of manufacturing, QC performance, and worked with managers to improve skills, safety, quality and production of their teams ● Practiced Six Sigma procedures which increased production and efficiency ● Trained and monitored all operations of manufacturing, QC performance, and worked with managers to improve skills, safety, quality and production of their teams

Centers Program Specialist

• Feb 1997 - Sep 1998

• Develop new programs to assist the Seniors in personal growth and accomplishments • Promote more participation and attendance at the senior centers • Network in the community with other organizations and businesses to encourage volunteers and inter-generational programming • Develop new programs to assist the Seniors in personal growth and accomplishments • Promote more participation and attendance at the senior centers • Network in the community with other organizations and businesses to encourage volunteers and inter-generational programming