Erika Arredondo

Sales and Marketing Manager at m-risk
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Contact Information
us****@****om
(386) 825-5501
Location
Santiago, Santiago Metropolitan Region, Chile, CL
Languages
  • English Full professional proficiency
  • Swedish Native or bilingual proficiency
  • Portuguese Limited working proficiency
  • Spanish Native or bilingual proficiency
Skills

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LinkedIn User

I had the pleasure to work with Erika for close to 13 years. Erika is an excellent Pre-sale Manager, with excellent presentation skills and passion. Above all is a great person to work with. I highlghy recommend her to any senior position.

Patricio Carvajal Lazcano

Erika es una excelente persona y profesional, de muy buen trato y genera confianza para realizar negocios en conjunto, es un real aporte cada vez que nos reunimos.

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Credentials

  • Reporting with the GRI Standards 2021 Update
    Global Reporting Initiative (GRI)
    May, 2022
    - Nov, 2024
  • The Role Of Women In Digital Transformation Workshop
    Global Confederation of Coaching
    Apr, 2022
    - Nov, 2024
  • Learn to manage your B2B sales
    Acreditta
    Mar, 2022
    - Nov, 2024
  • Change Management Foundations
    LinkedIn
  • Leadership and Digital Culture to Transform Organizations Workshop
    The Best Consulting

Experience

  • M-Risk
    • United States
    • Software Development
    • 1 - 100 Employee
    • Sales and Marketing Manager
      • Jul 2020 - Present

      Sales Management • Design and execution of business processes oriented to solutions selling • Upselling and prospecting new customers through sales enablement tools. Use of Social Selling and Copy Writing. Optimization of sales processes. • Business goals planning, review of KPI's • Lead, motivate, coordinate and manage the performance of the sales and marketing team • Contract Administrator • Participation in the Auscham Mining Committee Marketing Management • Responsible for the development and execution of marketing and communication strategies aimed at capturing new customers. • Generating brand awareness initiatives and creative content using inbound marketing, Google Ads, Linkedin campaigns and SEO/SEM. • Digital marketing; Account Based Marketing (ABM); • Marketing of products and solutions Show less

  • Colaboracion Virtual S.A.
    • Chile
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Sales Manager
      • Mar 2017 - Jul 2020

      Responsable of new sales for Chile, Brazil and Argentina. Working on generating leads and prospects through visits, demostrations and marketing campaign. Responsable for current customer base and assure customer satisfaction through service excellence. Responsable of new sales for Chile, Brazil and Argentina. Working on generating leads and prospects through visits, demostrations and marketing campaign. Responsable for current customer base and assure customer satisfaction through service excellence.

  • ScanSource
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Business Development Manager
      • Jul 2015 - Dec 2016

      Responsable of selling and managing the brands Polycom and Unify. Worked on recruiting new channels and generating business together for these two new brands in the Network1/Scansource Product Portfolio. Maintained an efficient relationship with brands and planned sales strategies for projects and inventory. Participated in the Go Live implementation of SAP receiving with Product Manager profile, which allowed me to create the materials for Polycom and Unify, price entry, discounts and everything related to those brands . Show less

  • Polycom
    • United States
    • Telecommunications
    • 700 & Above Employee
    • Sales Engineer Manager CaLA
      • 2011 - 2015

      Responsible of manage and adapt global strategy, managing company’s resources with maximum efficiency. Created an organization of pre-sales engineer for the CaLA region, starting from 2 engineers and reaching a total of 16 engineers, allowing each Country Manager to have their own local engineer and thus increasing channel support and customer sales.Worked temporary as Country Manager, achieved to acquire knowledge and skills for this position and the challenges that were giving to me in this function. Held a strategic customer portfolio by creating a methodology of loyalty through regular visits, consultancies and active follow-up of installed solutions.Expanded existing and prospective customer base satisfying locally identified opportunities and managing requirements, through constant trips in the assigned territory (CaLA), ensuring as well compliance with corporate strategy. Minimized impact and response times in support cases, evaluating the status of customers and coordinate appropriate actions according with the analysis of each case. Show less

    • Senior Sales Engineer
      • 2000 - 2011

      Technical and Sales Consultant for Polycom solutions and associated technologies, for the region of South America. Assisting customers with Return of Investment (ROI) studies, presentations and demos to support and justify the investment of technology. Steadily increased sales opportunities by presenting permanent technology updates on new available solutions, bringing this information to customers and channels through webinars, on site training, showroom invitations, among others. Worked on the construction and creation of proposals submitted to the two biggest clients of video conferencing in Chile, the Ministry of Health and Codelco, winning these two largest video networks that are currently existing in Chile.Drove consultancy processes creating proposals, budgets, requirements and specifications for each customer and thus increasing the sales pipeline Show less

  • Latin Telecom
    • Chile
    • Presales Engineer
      • 1999 - 2000

      Develop proposals to promote and encourage videoconference solutions in Chile, thus increasing the need for customers to evaluate remote communications solutions as a replacement for travels. Develop proposals to promote and encourage videoconference solutions in Chile, thus increasing the need for customers to evaluate remote communications solutions as a replacement for travels.

Education

  • Pontificia Universidad Católica de Chile
    Diploma, Environmental Management
    2021 - 2021
  • Pontificia Universidad Católica de Chile
    Diploma, Strategic Marketing
    2020 - 2021
  • Universidad Tecnica Federico Santa Maria
    Engineer, Electronics
    1991 - 1997
  • GBS Coporate Training
    Introduction to Management
    2011 - 2011

Community

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