Experience

DRSi

• United States
• Printing Services
• 1 - 100 Employee

• Production and Customer Service Specialist

  • Sep 2015 - Present

  Customer service and various print production and daily administration duties. Extensive communication with clients via email, phone, or in person. Daily management of multiple printing projects with deadlines ranging from several hours to days. Troubleshooting and problem solving with clients directly to ensure timely and accurate production of final printing projects. Proficiency with Microsoft Office, Adobe Suite, Windows and Mac OS and Konica Minolta, HP, and Canon printing machines.



NAVSTA Everett Child Development Center

• Education Program Assistant

  • Mar 2011 - Aug 2015

  Supported the emotional, social, and physical growth and well-being of children ages 2mos- 5 years through the promotion of positive self-concepts and by modeling appropriate social behaviors.Assisted in the creation of weekly curriculums through direct observation of children and by recording their growth and progress through the GOLD online standard.Worked with exceptional family members, both one on one and within group situations.Engaged and directly worked with numerous military families concerning the growth and progress of their children.



Ace Hardware Corporation

• Customer Service Representative

  • Jan 2014 - Apr 2014

  Directly responsible for handling money within the store through numerous customer interactions, usually in amounts ranging up to several hundred dollars daily.Personally responsible for initial and final one on one customer interactions within the store, as well as customer services over the phone.Primary work is on money transaction computer program, as well as inventory programs, and ACE website.Extensive knowledge in working with customers, not only in selling items, but in returns and price changes as well in a fairly fast paced environment.



NAF Atsugi Japan - MWR

• Education Technician

  • Sep 2009 - Mar 2011

  Supported the emotional, social, and physical growth and well-being of children ages 3- 5 years through the promotion of positive self-concepts and by modeling appropriate social behaviors.Created weekly curriculums through direct observation of children and by recording their growth and progress through the Creative Curriculum standard.Worked with exceptional family members, both one on one and within group situations.Engaged and directly worked with numerous military families concerning the growth and progress of their children.