Experience

Vartit

• India
• Technology, Information and Internet
• 1 - 100 Employee

• QA & Technical Support

  • Sep 2016 - Present

  Communicating with customers to solve their issues regarding web and android application.Assisting customers in a friendly and respectful manner.Responsible for solution of all the customer issues regarding application.Interact with customers on Live chat and ticket to assist them with their queries.Responsible for handling multiple customers at the same time. Communicating with customers to solve their issues regarding web and android application.Assisting customers in a friendly and respectful manner.Responsible for solution of all the customer issues regarding application.Interact with customers on Live chat and ticket to assist them with their queries.Responsible for handling multiple customers at the same time.



HealthTech India

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Quality Analyst

  • Sep 2014 - Sep 2016

  Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.Developed monthly, end-of-quarter and other statistical reports, including analysis for leadership team and for quality improvement program outcomes studies.Developed and maintained quality assurance procedure documentation. Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.Developed monthly, end-of-quarter and other statistical reports, including analysis for leadership team and for quality improvement program outcomes studies.Developed and maintained quality assurance procedure documentation.