Arosh Wijepala
Senior Engineer at Aavex Technology Corporation- Claim this Profile
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English Full professional proficiency
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Sinhalese Native or bilingual proficiency
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Bio
Thamira Attanayaka
Arosh is a very dedicated and enthusiastic Engineer. I had the privilege of having him on my team at Pearson Lanka within the Platform Operations OS team. Being in the OS team, which owned a wide spanned server infrastructure footprint across multiple data centers in different geo-locations, it has always been challenging to meet the operational and technical demands, but Arosh has been an exceptional resource who could be trusted in technical capabilities to overcome them. Also, he is a very dedicated and hardworking individual who ensures the job is done at any given time by knowing the demands of the Systems Engineering job and making sure there is no mistake with the highest possible quality in his work. It was a pleasure and a privilege to work with him and I am sure he will be a resourceful technical resource for any organization in a similar technical landscape.
Arshad Zackeriya
I have had the pleasure of working with Arosh at Inbay. Arosh is an exceptional professional with a deep understanding of Windows servers and a strong commitment to delivering high-quality solutions. Throughout our collaboration, Arosh consistently demonstrated expertise in managing and maintaining Windows server environments. His technical proficiency allowed him to handle complex server configurations, troubleshoot issues effectively, and ensure smooth operations within our infrastructure. Arosh's dedication to their responsibilities is admirable. He consistently went above and beyond to ensure the stability and security of our Windows server environment. His proactive approach to system monitoring and optimization resulted in improved performance and minimized downtime. Additionally, Arosh is a fantastic team player who fosters a positive and collaborative work environment. He willingly shared his knowledge and provided guidance to fellow team members, which greatly contributed to the overall success of our projects. Arosh's excellent communication skills and approachable nature made them a valuable asset within our team. I highly recommend Arosh. He possess the technical expertise, dedication, and problem-solving abilities necessary to excel in this field. I have no doubt that Arosh will be a valuable addition to any organization.
Thamira Attanayaka
Arosh is a very dedicated and enthusiastic Engineer. I had the privilege of having him on my team at Pearson Lanka within the Platform Operations OS team. Being in the OS team, which owned a wide spanned server infrastructure footprint across multiple data centers in different geo-locations, it has always been challenging to meet the operational and technical demands, but Arosh has been an exceptional resource who could be trusted in technical capabilities to overcome them. Also, he is a very dedicated and hardworking individual who ensures the job is done at any given time by knowing the demands of the Systems Engineering job and making sure there is no mistake with the highest possible quality in his work. It was a pleasure and a privilege to work with him and I am sure he will be a resourceful technical resource for any organization in a similar technical landscape.
Arshad Zackeriya
I have had the pleasure of working with Arosh at Inbay. Arosh is an exceptional professional with a deep understanding of Windows servers and a strong commitment to delivering high-quality solutions. Throughout our collaboration, Arosh consistently demonstrated expertise in managing and maintaining Windows server environments. His technical proficiency allowed him to handle complex server configurations, troubleshoot issues effectively, and ensure smooth operations within our infrastructure. Arosh's dedication to their responsibilities is admirable. He consistently went above and beyond to ensure the stability and security of our Windows server environment. His proactive approach to system monitoring and optimization resulted in improved performance and minimized downtime. Additionally, Arosh is a fantastic team player who fosters a positive and collaborative work environment. He willingly shared his knowledge and provided guidance to fellow team members, which greatly contributed to the overall success of our projects. Arosh's excellent communication skills and approachable nature made them a valuable asset within our team. I highly recommend Arosh. He possess the technical expertise, dedication, and problem-solving abilities necessary to excel in this field. I have no doubt that Arosh will be a valuable addition to any organization.
Thamira Attanayaka
Arosh is a very dedicated and enthusiastic Engineer. I had the privilege of having him on my team at Pearson Lanka within the Platform Operations OS team. Being in the OS team, which owned a wide spanned server infrastructure footprint across multiple data centers in different geo-locations, it has always been challenging to meet the operational and technical demands, but Arosh has been an exceptional resource who could be trusted in technical capabilities to overcome them. Also, he is a very dedicated and hardworking individual who ensures the job is done at any given time by knowing the demands of the Systems Engineering job and making sure there is no mistake with the highest possible quality in his work. It was a pleasure and a privilege to work with him and I am sure he will be a resourceful technical resource for any organization in a similar technical landscape.
Arshad Zackeriya
I have had the pleasure of working with Arosh at Inbay. Arosh is an exceptional professional with a deep understanding of Windows servers and a strong commitment to delivering high-quality solutions. Throughout our collaboration, Arosh consistently demonstrated expertise in managing and maintaining Windows server environments. His technical proficiency allowed him to handle complex server configurations, troubleshoot issues effectively, and ensure smooth operations within our infrastructure. Arosh's dedication to their responsibilities is admirable. He consistently went above and beyond to ensure the stability and security of our Windows server environment. His proactive approach to system monitoring and optimization resulted in improved performance and minimized downtime. Additionally, Arosh is a fantastic team player who fosters a positive and collaborative work environment. He willingly shared his knowledge and provided guidance to fellow team members, which greatly contributed to the overall success of our projects. Arosh's excellent communication skills and approachable nature made them a valuable asset within our team. I highly recommend Arosh. He possess the technical expertise, dedication, and problem-solving abilities necessary to excel in this field. I have no doubt that Arosh will be a valuable addition to any organization.
Thamira Attanayaka
Arosh is a very dedicated and enthusiastic Engineer. I had the privilege of having him on my team at Pearson Lanka within the Platform Operations OS team. Being in the OS team, which owned a wide spanned server infrastructure footprint across multiple data centers in different geo-locations, it has always been challenging to meet the operational and technical demands, but Arosh has been an exceptional resource who could be trusted in technical capabilities to overcome them. Also, he is a very dedicated and hardworking individual who ensures the job is done at any given time by knowing the demands of the Systems Engineering job and making sure there is no mistake with the highest possible quality in his work. It was a pleasure and a privilege to work with him and I am sure he will be a resourceful technical resource for any organization in a similar technical landscape.
Arshad Zackeriya
I have had the pleasure of working with Arosh at Inbay. Arosh is an exceptional professional with a deep understanding of Windows servers and a strong commitment to delivering high-quality solutions. Throughout our collaboration, Arosh consistently demonstrated expertise in managing and maintaining Windows server environments. His technical proficiency allowed him to handle complex server configurations, troubleshoot issues effectively, and ensure smooth operations within our infrastructure. Arosh's dedication to their responsibilities is admirable. He consistently went above and beyond to ensure the stability and security of our Windows server environment. His proactive approach to system monitoring and optimization resulted in improved performance and minimized downtime. Additionally, Arosh is a fantastic team player who fosters a positive and collaborative work environment. He willingly shared his knowledge and provided guidance to fellow team members, which greatly contributed to the overall success of our projects. Arosh's excellent communication skills and approachable nature made them a valuable asset within our team. I highly recommend Arosh. He possess the technical expertise, dedication, and problem-solving abilities necessary to excel in this field. I have no doubt that Arosh will be a valuable addition to any organization.
Credentials
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Microsoft Certified: Azure Administrator Associate
MicrosoftApr, 2023- Nov, 2024 -
Microsoft Certified: Azure Fundamentals
MicrosoftJan, 2023- Nov, 2024 -
Verified International Academic Qualifications
World Education ServicesDec, 2021- Nov, 2024 -
Level 1: Trustee
CyberArkJul, 2019- Nov, 2024 -
MCSA: Office 365
MicrosoftNov, 2014- Nov, 2024 -
MCSA: Windows Server 2012
MicrosoftNov, 2014- Nov, 2024 -
Microsoft Certified: Azure Administrator Associate
MicrosoftApr, 2023- Nov, 2024
Experience
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Aavex Technology Corporation
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United States
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Information Technology & Services
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1 - 100 Employee
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Senior Engineer
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Jan 2023 - Present
• Providing Level 3 support and troubleshooting for customer IT infrastructure, ensuring high availability, optimal performance, and security. • Responsible for developing monitoring and remediation, automation and patch management strategies. • Managing and overseeing the centralized backup infrastructure utilizing Veeam. • Administering Sophos EDR for client infrastructure and effectively responding to security incidents. • Configuration and management of virtual machines, virtual networks, storage accounts, and Azure AD, ensuring security and compliance. • Automation of infrastructure monitoring and management tasks using Python, PowerShell, and other scripting languages. Show less
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Pearson
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United Kingdom
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Education
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700 & Above Employee
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Senior Systems Engineer - Microsoft, Platform Delivery & Operations, Cloud Services
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Jun 2019 - Oct 2022
• Managing Windows Server infrastructure with 5000+ Windows servers across multiple data centres.• Collaborating with multiple teams and stakeholders to drive resolution for major incidents and downtimes.• Reviewing weekly change management activities to minimize incidents caused by changes.• Work with other technical teams to resolve BAU issues in the infrastructure on daily basis. • Automate repetitive tasks by leveraging scripting languages such as PowerShell, and Python. • Patch Management for corporate infrastructure and production platforms.• Performing root cause analysis of server infrastructure service failures.• Working as SME for companywide Biscom Secure File Transfer solution. Show less
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Senior Systems Engineer - CyberArk
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Jun 2019 - May 2021
• Managing companywide CyberArk PAS solution, including the Enterprise Password Vault (EPV), Central Policy Manager (CPM), Password Vault Web Access (PVWA) and Privileged Session Manager (PSM).
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Archway Computer
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Senior Engineer
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Apr 2018 - Jun 2019
• Handling inbound Level 2, and 3 Service Desk/NOC requests from clients regarding system, software, service, server, network, and firewall related issues. • Responsible for ensuring assigned tickets for the team are always progressing towards resolution and that clear communication is taking place with the client. • Undertaking and leading multiple project tasks in deploying, scaling up and migrating client business critical applications and infrastructure. • Handling inbound Level 2, and 3 Service Desk/NOC requests from clients regarding system, software, service, server, network, and firewall related issues. • Responsible for ensuring assigned tickets for the team are always progressing towards resolution and that clear communication is taking place with the client. • Undertaking and leading multiple project tasks in deploying, scaling up and migrating client business critical applications and infrastructure.
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Inbay
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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System Support Engineer Level 2 - Network Operations
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Jul 2015 - Feb 2018
• Provide 2nd and 3rd level support in troubleshooting Microsoft Windows servers and related infrastructure, while researching for resolution and coordinating with the hardware and software vendors, handling corporate customers, negotiate with them to provide long term solutions.• Proactively monitor and ensure the highest levels of systems and infrastructure availability.• Triaging and remediating alerts and service failures, handling escalation through to resolution, meeting client SLA.• Responsible for developing monitoring and remediation, automation and patch management strategies with the use of the Remote Monitoring and Management (RMM) Platform for corporate infrastructure. Show less
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System Support Engineer Level 1 - Network Operations
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Jul 2014 - Jul 2015
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Technical Support Engineer
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Mar 2012 - Jul 2014
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24/7 Techies
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Technical Support Executive
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Sep 2011 - Mar 2012
• Diagnosis of technical issues of the end users remotely and provides them with timely solutions ensuring highest level of customer satisfaction. • Timely escalations of support requests to internal/external support personnel in case of lack of competencies or outside the service scope. • Taking ownership, monitoring and tracking of open cases, responding to customer support requests in a timely manner according to the defined SLA’s. • Diagnosis of technical issues of the end users remotely and provides them with timely solutions ensuring highest level of customer satisfaction. • Timely escalations of support requests to internal/external support personnel in case of lack of competencies or outside the service scope. • Taking ownership, monitoring and tracking of open cases, responding to customer support requests in a timely manner according to the defined SLA’s.
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Education
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Kingston University
Master of Science - MS, Network & Information Security -
National Institute of Business Management
Higher Diploma in Computer Based Information Systems, Information Technology -
Central College Bandarawela
Advanced Level, Commerce -
Dharmapala Maha Vidyalaya Bandarawela
Ordinary Level