Experience

BOSCO GROUP OF COMPANIES

• United Arab Emirates
• Wholesale Building Materials
• 1 - 100 Employee

• Secretary

  • Jun 2023 - Present



VITAL MEDICAL EQUIPMENTS

• United Arab Emirates
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Sales Administrator

  • Jun 2018 - Jul 2023

  Process orders via email or phone Check data accuracy in orders and invoices Contact clients to obtain missing information or answer queries Liaise with the Logistics department to ensure timely deliveries Maintain and update sales and customer records Develop monthly sales reports Communicate important feedback from customers internally Ensure sales targets are met and report any deviations Stay up-to-date with new products and features Process orders via email or phone Check data accuracy in orders and invoices Contact clients to obtain missing information or answer queries Liaise with the Logistics department to ensure timely deliveries Maintain and update sales and customer records Develop monthly sales reports Communicate important feedback from customers internally Ensure sales targets are met and report any deviations Stay up-to-date with new products and features



Idea Cellular Ltd

• India
• Telecommunications
• 700 & Above Employee

• Facilitator

  • Aug 2012 - May 2017

  Training and development- Product and Process Training for new employees, Sales Training, CRM training, Induction Training, Presentation and training content developing, Reporting and analysis Training and development- Product and Process Training for new employees, Sales Training, CRM training, Induction Training, Presentation and training content developing, Reporting and analysis



VITAL MEDICAL EQUIPMENTS

• United Arab Emirates
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Call Center Supervisor

  • Jun 2007 - Feb 2012

  Call Center supervisor- Monitoring 80 agents at a time, real time people management, Maintaining AHT level, Report generation and publishing, Data analysis Call Center supervisor- Monitoring 80 agents at a time, real time people management, Maintaining AHT level, Report generation and publishing, Data analysis