Alexander Rojas
IT Strategy and Transformation Consultant at AltaFirma Group- Claim this Profile
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Spanish Native or bilingual proficiency
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Italian Elementary proficiency
Topline Score
Bio
Hector Medina
Alexander es un persona metodica y consistente en sus actividades laborales, proactivo. trabajamos juntos en una empresa de Servicios de consultoria de TI.
Mauricio R.
Alexander is an excellent manager, in my experience working with him I am grateful for the business model that he tries to implant. He always wants to know your opinion and if he thinks it is a good idea, he will give you the power to develop it. He is a great communicator and he always keeps you informed about the project. I feel good working with him.
Hector Medina
Alexander es un persona metodica y consistente en sus actividades laborales, proactivo. trabajamos juntos en una empresa de Servicios de consultoria de TI.
Mauricio R.
Alexander is an excellent manager, in my experience working with him I am grateful for the business model that he tries to implant. He always wants to know your opinion and if he thinks it is a good idea, he will give you the power to develop it. He is a great communicator and he always keeps you informed about the project. I feel good working with him.
Hector Medina
Alexander es un persona metodica y consistente en sus actividades laborales, proactivo. trabajamos juntos en una empresa de Servicios de consultoria de TI.
Mauricio R.
Alexander is an excellent manager, in my experience working with him I am grateful for the business model that he tries to implant. He always wants to know your opinion and if he thinks it is a good idea, he will give you the power to develop it. He is a great communicator and he always keeps you informed about the project. I feel good working with him.
Hector Medina
Alexander es un persona metodica y consistente en sus actividades laborales, proactivo. trabajamos juntos en una empresa de Servicios de consultoria de TI.
Mauricio R.
Alexander is an excellent manager, in my experience working with him I am grateful for the business model that he tries to implant. He always wants to know your opinion and if he thinks it is a good idea, he will give you the power to develop it. He is a great communicator and he always keeps you informed about the project. I feel good working with him.
Credentials
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Blockchain Basics
LinkedInMay, 2020- Nov, 2024 -
Registered Open Telecommunications Cabler, Endorsement on Structured, Coax and Optic Fibre
Australian Communications and Media Authority (ACMA)Mar, 2014- Nov, 2024 -
Certificate in Training and Assessment (TAE40110)
Australian Skills Quality Authority (ASQA)Mar, 2013- Nov, 2024 -
PRINCE2 Foundation -Ver. 2009
APMG-InternationalJan, 2010- Nov, 2024 -
ITIL Practitioner Release and Control
EXINDec, 2007- Nov, 2024 -
Certified Associate in Asset Management (CAAM)
Asset Management CouncilJul, 2019- Nov, 2024 -
CCNA
CiscoAug, 2006- Nov, 2024 -
Microsoft Certified Professional
Microsoft
Experience
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AltaFirma Group
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Australia
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IT Services and IT Consulting
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1 - 100 Employee
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IT Strategy and Transformation Consultant
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Sep 2022 - Present
As an IT Strategy and Transformation Consultant I help to develop and executing strategies that leverage technology to achieve business goals. I assess current IT environment and provide recommendations for improvement in areas such as governance, infrastructure, applications, and processes. Part or my roles includes helping to develop a roadmap for implementing these changes, including identifying the necessary resources, costs, and timeline. Additionally, I assist to manage the change process, ensuring that the transition is as smooth and efficient as possible. Overall, as an IT Strategy and Transformation Consultant I help to transform IT functions into a strategic asset that drives business growth and success. Key Achievement • Conducting comprehensive assessments of the current IT environment, identifying gaps and areas for improvement. • Developing IT strategies aligned with business goals and created roadmaps for successful IT transformation. • Successfully recommending and implementing new technologies, optimizing IT operations, and facilitating change management, resulting in increased efficiencies and enhanced business performance. • Managing vendor relationships and providing expert guidance on cybersecurity and compliance, ensuring clients' IT environments were secure and met regulatory requirements. • Demonstrating exceptional project management and oversighting of IT initiatives, delivering projects on time and within budget. • Leading IT budget planning and ensuring technology investments were aligned with business objectives, resulting in cost savings and increased return on investment.
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Country Fire Authority (CFA)
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Australia
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Public Safety
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700 & Above Employee
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Manager IT Infrastructure and Operations
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Nov 2014 - Jul 2022
Senior leader reporting directly to the CIO, I played a critical role in developing and implementing technology strategies, enhancing systems architecture, streamlining business processes, and improving overall operations. My work has had a significant positive impact on the business, and I successfully led the end-to-end delivery of hardware, software, network infrastructure, and business-critical technical projects. With the ability to manage multiple projects per year, I have ensured the optimal operation of the entire IT function while adhering to budget, schedule, scope, and requirements. My experience includes managing a Wintel-based enterprise environment that includes Microsoft Office 365 and its integration with IT infrastructure services. I have a proven track record of adjusting project plans to account for dynamic targets, staffing changes, and operational specifications. My expertise in analysing functional and customer requirements has allowed me to efficiently allocate resources and procure necessary technology. With a strong background in operating under ITIL and PRINCE2 frameworks and have effectively organized and coordinated project work packages. Major Accomplishments • Managing IT Operations Budget: Managed and allocated the entire $9M annual budget expenditure to verify full compliance with financial policies, procedures, legislation and cost-saving initiatives. • Directing daily activities of high-performance team (30+ highly qualified ICT professionals), from recruiting and training to mentoring and managing, guaranteeing proper support of 400 sites and 27K+ users of 24x7 mission-critical systems, including negotiating agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance. • Optimizing Operational Costs: Generated $2M annual savings through due diligence research and implementation of contracts and logistics to achieve cost-saving initiatives with a fresh take on existing approaches.
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Director & ICT Executive Consultant
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2012 - 2015
In my capacity as the Founder and sole Director, I led the charge in business development, client engagement, and strategic planning, meticulously identifying the best team to tackle the unique challenges of each client, ranging from small Law and Accounting firms to Retail, Counselling and Migration agencies. As a seasoned professional, I provided senior-level technical and strategic guidance to clients on the design and implementation of technology solutions and systems that would bolster and streamline their ICT platform activities. Moreover, I orchestrated the delivery of critical projects from concept to completion, drawing on my extensive experience in mentoring and guiding a team of top-notch technical consultants and engineers. My hands-on approach and leadership style ensured the success of every project, which has helped my clients achieve their goals and realize significant value. Key Accomplishments • Managing Customer Relationships: Established and built long-term relationships with key customers to effectively gather requirements and devise business-critical solutions as Business Development Manager. • Developing Strategic Business / Technology Plans: Evaluated the market to identify new target clients by developing and implementing strategic sales plans that secured profitable business opportunities. • Managing ICT Projects: Effectively controlled project budgets and timelines to ensure on-time completion of key project deliverables for the entire portfolio.
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Victoria University
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Australia
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Higher Education
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700 & Above Employee
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Manager, Unified Communication Services
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2009 - 2012
As the head of the university's Unified Communication services, I reported directly to the ICT Director, overseeing the smooth operation of this essential system for a multi-sector university with over 45,000 students and 5,000 staff. My role involved developing and implementing comprehensive ICT strategies, policies, and procedures to achieve the university's strategic initiatives and ensure maximum uptime for the telephony services platform. I managed all resource allocation and project planning for critical infrastructure projects, ensuring the delivery of high-quality services to all stakeholders. Major Accomplishments • Optimising ICT Services Delivery: Orchestrated the adequate service delivery of the University's Cisco Telephony platform including and complementary voice services (IVR, UCCX) across 11 campuses. • Leading Specialised Teams: Guide the team to efficiently support the university's network services and the Unified Communication infrastructure, following the ITIL framework and adhering to a $3.5M operational budget. • Mentoring Staff: Effectively supervised performance and mentored a team of network, voice and audio/visual engineers to become a high performing team and enable them to certify proper transitioning from traditional Ericson PABX systems to IP Telephony • Effectively managing Stakeholders: Collaborated efficiently with diverse stakeholders to devise actionable Unified Communications strategies. Envisioned plans and business cases to drive high impact decision making around the technology used. • Managing Vendor relationships: Strategically directed the efforts of vendors and solution providers, establishing KPIs and maintaining their accountability on the delivery of the contracted services. • Managing and negotiating technology Contracts: Negotiated and Secured successfully over $1 million in services and support for software and hardware required to enable the university mission, verifying the attainment of negotiated SLAs.
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Consein Latam
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Venezuela
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IT Services and IT Consulting
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1 - 100 Employee
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Manager IT Operations and Outsourcing
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Aug 2004 - Oct 2005
As Manager of ICT Operations & Outsourcing, I reported directly to the Executive Director of Managed Services and played a critical role in ensuring the overall performance of technical consultants and ICT engineers assigned to different corporate customers. My focus was on driving value creation and ensuring that the teams' services were aligned with customers’ expectations and Service Level Agreements (SLAs). Major Accomplishments • Business Development Management: Effectively Planning, monitoring, appraising, and reviewing job contributions from team members to execute the agreed Plans while checking compensation actions should they be required on breach of SLA’s; by the customers. • Managing Budget: Forecasting precisely the cost of customers’ ICT requirements; negotiating service/support contracts and the annual budget for those contracts; scheduling expenditures; analysing variances; implementing corrective actions to deliver the services according to the agreed contract and presenting root cause analysis of incidents managed by my team to the customer’s Executive Board. • Engaging Stakeholders: Engaging successfully with key internal and external stakeholders to develop actionable technology strategies, plans, and business cases, becoming the Account Manager and principal liaison officer between Consein and its customers. • Designing Technology Strategy and Delivery: Providing specialist, authoritative technical advice on technology designs, solutions, and systems and their impact on business processes and operations following the ITIL framework. • Managing Projects: Managing successfully outsourced projects, preparing detailed and specific proposals and establishing budgets in response to RFIs and RFPs to ensure compliance with deadlines.
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Biotech Laboratorios, C.A.
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Venezuela
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Pharmaceutical Manufacturing
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1 - 100 Employee
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General Manager Information Technology
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2000 - 2004
As a ICT Manager, I was responsible for driving the planning, coordination, direction, and approval of all ICT initiatives, with direct reporting to the Finance General Manager. I oversaw the procurement and implementation of new computing systems, estimated costs, and allocated resources to ensure the successful implementation of various technology initiatives. During my tenure, I successfully led multiple projects, including CRM, Production/MRP, Statistics, Accounts Receivables, Accounts Payables, Accounting, Sales, and MRP. I also established the company's policy on software development best practices, overseeing the design and development of a standard framework for programming object classes using Visual Studio.Net. As part of my role, I ensured that the developed solution met the highest standards of quality and complied with our change management process. ADDITIONAL EXPERIENCE: ● ICT Engineer & Telephony Specialist • City of Boroondara, Camberwell. Victoria ● Systems Development Engineer • Biotech Laboratories, Venezuela ● Software Engineer • Sisdata, Venezuela ● Software Analyst & Programmer • Avila Quimica, Venezuela ● ICT Consultant • AMEI, Venezuela
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Education
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2017 - 2017
Australian Institute of Company Directors
Foundations of Directorship -
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Victoria University
Advanced Diploma, Management -
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Universidad Bicentenaria de Aragua
Bachelor's degree, Systems Engineering -
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IUTIRLA
Bachelor's degree, Information Technology
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