Experience

USAN, Inc.

• United States
• Telecommunications
• 100 - 200 Employee

• Director Of Software Development

  • Jan 2017 - Present

  Products and Environments:• Fraud Detection Site (Apr 2008 thru Present) - T-SQL, C#, S3, QuickSight, Managing• Advanced Reporting Site (Feb 2017 thru present) - T-SQL, Exasol, Redshift, Managing• Detailed Reporting Site (Sep 2017 thru present) - T-SQL, SSRS, ASP.NET, Managing• Payments using Home Devices (Feb 2018 thru present) - T-SQL, Lex, Docker, Managing• Payments using SMS (June 2018 thru present) - T-SQL, C#, SOAP, Managing• Machine Learning/AI (Oct 2018 thru present) - T-SQL, H2O, RStudio, ManagingResponsibilities:• Managed multiple teams of talented Sr. SQL developers to achieve profitable products.• Architected most of the database infrastructure for all new products.• Developed critical code for high volume and highly scalable products.

• Sr. Manager, Software Development

  • Feb 2014 - Jan 2017

  Products and Environments:• Omnichannel Processing Site (Feb 2014 thru Aug 2016) - T-SQL, C#, SSRS, SSIS, REST Web Services, Team Lead• ANI Signature for Identification (Sep 2015 thru Feb 2017) – T-SQL, Team LeadResponsibilities:• Led and Developed on a team of motivated developers to achieve an omnichannel product that could utilize all major communication channels, as well as being scalable for future. • Architected and Developed an enhanced method of identification for IVR callers to reduce the number of IVR callers transferred to call centers.

• Manager, Software Development

  • Feb 2012 - Jan 2014

  Products and Environments:• Fraud Detection Site POC (Feb 2012 thru Dec 2012) - T-SQL, C#, Team Lead• Citi Fund IVR Solution (Feb 2012 thru Jan 2014) - T-SQL, C#, Team LeadResponsibilities:• Led an enthusiastic team of developers to successfully progress thru multiple rounds of POC submissions for a major bank.• Architected and Developed an IVR solution for processing high value fund trades.

• Senior Software Engineer

  • Feb 2010 - Jan 2012

  Products and Environments:• IVR IPO Solution (Sept 2010 thru Dec 2010) - T-SQL, Team Lead• PBX Management Site (Jan 2011 thru Mar 2011) - T-SQL, C#, Team Lead• Recording Site (Apr 2011 thru Present) - T-SQL, C#, SOAP Web Services, Team LeadResponsibilities:• Led and Developed on a team of skilled developers to formulate an IVR solution for the biggest IPO at that time.• Architected multiple in-house platforms for ease of access/use for fellow teams.

• Software Engineer

  • Jun 2006 - Jan 2010

  Products and Environments:• Engine/Hosts/Scripts - (Jun 2006 thru Dec 2010) - Scripting, Java, C, C++, T-SQL• Transcription Tool (Jan 2010 thru Dec 2010) - T-SQL, Perl, C++Responsibilities:• Developed additional functionality to the IVR host, engine, and application scripts.