Arnoldo Esparza

ERP System Analyst at Hardie's Fresh Foods
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Contact Information
us****@****om
(386) 825-5501
Location
Cedar Hill, Texas, United States, US

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Experience

    • United States
    • Wholesale
    • 100 - 200 Employee
    • ERP System Analyst
      • Jul 2022 - Present

      Troubleshoot ERP related issues, assist with EDI projects while resolving IT Helpdesk problems.

    • Inside Sales Representative
      • Apr 2020 - Jul 2022

      Responsible for understanding customer needs in every part of the process from Accounting to Quality Assurance. All while offering to grow the business and find new leads.

    • Customer Service Representative
      • Apr 2019 - Mar 2020

    • United States
    • Financial Services
    • 100 - 200 Employee
    • Customer Service Supervisor
      • Mar 2017 - Feb 2019

      Received between 100-150 daily calls on accounts both personal and business across the US with their account past due and worked on creating a payment plan. More then often calls would get escalated around the office and it was my responsibility to find a common ground and make the customer feel valued while still collecting payment. Received between 100-150 daily calls on accounts both personal and business across the US with their account past due and worked on creating a payment plan. More then often calls would get escalated around the office and it was my responsibility to find a common ground and make the customer feel valued while still collecting payment.

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Assistant Manager
      • Oct 2012 - Nov 2016

      As an assistant manager it was my responsibility to calculate how much business would be flowing for the month to know how much inventory would be needed. Finding new revenues in business and partner up with nearby schools and organizations to promote our sales. All while ensuring the restaurant was well taken care on the day to day basis. As an assistant manager it was my responsibility to calculate how much business would be flowing for the month to know how much inventory would be needed. Finding new revenues in business and partner up with nearby schools and organizations to promote our sales. All while ensuring the restaurant was well taken care on the day to day basis.

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