Senior Manager Information Technology Operations

• Jan 2023 - Present

Working closely with Sales team and/or Advisory team business owners to establish a clear charter for client engagements soldWorking with Cyber-source Product Management and Marketing teams to help align theSet and manage merchant client expectations regarding schedule and CyberSource service capabilities and limitationsEstablish great relationships with (Client Success Group Leaders, Product, Sales, Marketing, Finance, etc.) to achieve client goals.Work with internal and client teams to develop integration plans, manage diverse stakeholders, and manage expectationsWorking closely with team to maintain recruitment strategies , technically and functionally.Working with industry standard project management methodologies. Show less

Assistant Manager

• Apr 2022 - Dec 2022

Drafting end-to-end resources delivery & project plans to track milestones / quality toll gates & delivery timelines to further tracking and escalating project risks, issues.Articulating the risk, issues, budgeting challenges and upcoming resources delivery planning summary in a clear and concise manner via weekly, bi-weekly and/or monthly reports to stakeholders / executives at all levels.Facilitating Working Group meetings with client's POC and discussion with client managers and leads in status meetings.Demonstrating mastery of major components of the key SDLC methodologies, and on different requirements including development of a cost-benefit analysis for projects & resources of a varying size positions and multiple dependencies in the context of major systems transition.Managing project delivery benefits – ensurinh consistent delivery of benefits throughout project lifecycle through vigilantly monitoring & candidate delivery on time. Show less

Team Lead

• Apr 2021 - Mar 2022

Facilitated and lead the recruitment meetings and key initiatives and projects with recruiting team and client groups.Provided mentorship, guidance and career development to members of the engineering recruiting team.Established and maintained meaningful relationships with management and key cross-functional stakeholders internally (e.g. Legal, Finance, PR, Growth, Facilities, HR.Engaged your subject matter expertise, serve as an advisor to internal clients and supporting recruiters with regards to hiring best practices to include sourcing strategy, evaluation technique, decision making and closing.Provide mentorship, guidance and career development to members of the SWE recruiting team.Serve as lead for team responsible for Product Marketing recruiting, including recruiting strategy, goals, performance management, day to day task management.Served as the lead point of communication for all Productive US Recruitment on end to end process. Show less

Senior Associate

• Mar 2020 - Mar 2021

Responsible for full life cycle recruiting, including sourcing, interviewing, qualifying and placement of a full range of IT and Non-IT candidates for contract, contract to perm and direct hire positions on w2 hourly/salaried work type.Defining job descriptions and short-listing candidates based on the requirement, technology, skillset, experience, and education.Collaborated with hiring managers to understand their hiring needs and goals.Leveraged multiple sourcing strategies and channels including external network, job boards, and internal referrals to provide high-quality candidates for open positions.Working extensively in ATS: Job Diva, ICIMS to source and harvest profiles, update records and submit deserving candidates to the clients.Responsible for the first-round telephonic screening of the profiles and communicating with all candidates on a regular basis and arranging & conducting interviews.Screening resumes, interviewing qualified candidates, evaluating skill level, managing offer process, reference checks, and making salary recommendations.Responsible for checking references, negotiating terms and rates for each project, coordinating the interview process, extending offers, and closing candidates.Responsible for creating and preparation of work orders, vendor contracts, offer letters, experience letters and relieving letters. Show less

Associate

• Dec 2018 - Feb 2020

Collaborated across departments and with my colleagues in other regions to create and communicate a system standard procedure for on-boarding.Prepared candidates for interviewsDrafted letters to candidates when they are extended an offer.Regularly interacted with the technical team to understand the feedback of each candidate and thereby improving the screening.Facilitated full-cycle recruiting process from travel and interview planning to offer letter signing.

Project Intern

• Jun 2018 - Jul 2018