Arnaud Cousteix
Chief Commercial Officer (CCO) at TheFork, a TripAdvisor company- Claim this Profile
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French Native or bilingual proficiency
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English Professional working proficiency
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Bio
Lara Pertus
Arnaud is an excellent and inspiring manager. I was delighted to work 2 years for him in the Customer Success Team at The Fork. He was very helpful, always available for his team and very supportive to help us build a strong and happy Sales team! He is an excellent professional and a very nice person. I would definitely recommend Arnaud as a Manager, Thank you !
Thomas Leclercq
I had the chance to work with Arnaud during 3 years. He is always available to help and support his team. He largely contributed to keep a very good atmosphere in our team with his positive attitude. Team-player, open minded and creative he helps our team to overachieve our KPI.
Lara Pertus
Arnaud is an excellent and inspiring manager. I was delighted to work 2 years for him in the Customer Success Team at The Fork. He was very helpful, always available for his team and very supportive to help us build a strong and happy Sales team! He is an excellent professional and a very nice person. I would definitely recommend Arnaud as a Manager, Thank you !
Thomas Leclercq
I had the chance to work with Arnaud during 3 years. He is always available to help and support his team. He largely contributed to keep a very good atmosphere in our team with his positive attitude. Team-player, open minded and creative he helps our team to overachieve our KPI.
Lara Pertus
Arnaud is an excellent and inspiring manager. I was delighted to work 2 years for him in the Customer Success Team at The Fork. He was very helpful, always available for his team and very supportive to help us build a strong and happy Sales team! He is an excellent professional and a very nice person. I would definitely recommend Arnaud as a Manager, Thank you !
Thomas Leclercq
I had the chance to work with Arnaud during 3 years. He is always available to help and support his team. He largely contributed to keep a very good atmosphere in our team with his positive attitude. Team-player, open minded and creative he helps our team to overachieve our KPI.
Lara Pertus
Arnaud is an excellent and inspiring manager. I was delighted to work 2 years for him in the Customer Success Team at The Fork. He was very helpful, always available for his team and very supportive to help us build a strong and happy Sales team! He is an excellent professional and a very nice person. I would definitely recommend Arnaud as a Manager, Thank you !
Thomas Leclercq
I had the chance to work with Arnaud during 3 years. He is always available to help and support his team. He largely contributed to keep a very good atmosphere in our team with his positive attitude. Team-player, open minded and creative he helps our team to overachieve our KPI.
Experience
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TheFork, a Tripadvisor company
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France
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Technology, Information and Internet
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700 & Above Employee
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Chief Commercial Officer (CCO)
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Feb 2022 - Present
In charge of the commercial development & strategy for TheFork in France & Belgium. Leading sales, onboarding, customer success & KAM: 70 people Our mission? >> bring happiness through amazing dining experiences.
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Head of Customer Success - Western Europe
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Feb 2020 - Jan 2022
Leading the Customer Success team & strategy for our biggest markets: Italy, France, Belgium, Switzerland, Austria & Germany. 80 people team
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Head of Account Management
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Oct 2017 - Feb 2020
In charge of driving the strategy for Account Management & deploying it operationnaly on the field, in the French speaking markets: France, Belgium & Swtzerland. 30 People team
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TAXIS G7
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France
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Truck Transportation
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200 - 300 Employee
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Head of Sales & Partnerships
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Jan 2016 - Sep 2017
G7 is the #1 taxi platform in Europe, with +8 000 companies client, 20M passengers / years and a network in 125 French cities and 20 countries. After 4 years working for a start up incubated by G7 Taxis, I've mooved to the Head Quarter to continue to develop the products created & launched during 4 years, but also to lead a part of the traditional business of the company. In charge of Marketing, Corporate & Travel Partnerships: - More than 20 marketing partnerships (PSG… Show more G7 is the #1 taxi platform in Europe, with +8 000 companies client, 20M passengers / years and a network in 125 French cities and 20 countries. After 4 years working for a start up incubated by G7 Taxis, I've mooved to the Head Quarter to continue to develop the products created & launched during 4 years, but also to lead a part of the traditional business of the company. In charge of Marketing, Corporate & Travel Partnerships: - More than 20 marketing partnerships (PSG, Galerie Lafayette, Mercedes,...) - Launch of a new business in Travel & Corporate Travel (partnerships with Selectour, KDS, Amadeus,...) Also leading the Sales team (12 talents) selling G7 offers in 3 main areas: - Travel industry: Hôtels, Airlines, TMC, GDS, SBT, Restaurant - B2B Services / Corporate (from small to key accounts) - MICE / Events
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Commercial Director
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Nov 2012 - Jan 2016
Working for a start up incubated by G7 Taxis, I was in charge of developping & launching new products in the Taxis business. In charge of all commercial topics for this start up, I've created & leaded a team of 8 people working on different topics in the tourism, B2B & sanitary environment. As a start up incubated our main objectiv was to create the service of the future for G7 to fight against new competitors such like Uber & other VTC/Black cab companies
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Key Account Manager
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Feb 2012 - Nov 2012
Working for a start up incubated by G7 Taxis, In charge of Key Account Management & new business. Creation from scratch of strategy & partnerships for a new & innovative product of Cab Sharing. Developped contracts in the Event industry. 1st experience of management by leading the activity of a field sales.
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Travelzoo
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United States
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Software Development
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200 - 300 Employee
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Key Account Manager
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Oct 2010 - Feb 2012
TravelZoo is one the fastest growing Internet company. With +27M subscribers this is the leader in travel deals all over the world. Listed in Nasdaq: Tzoo - Internet & media sales strategy - Sales and loyalty of travel companies - International environment of work TravelZoo is one the fastest growing Internet company. With +27M subscribers this is the leader in travel deals all over the world. Listed in Nasdaq: Tzoo - Internet & media sales strategy - Sales and loyalty of travel companies - International environment of work
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Edenred
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France
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Financial Services
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700 & Above Employee
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Key Account Manager
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Sep 2009 - Oct 2010
Edenred is the is the world leader in prepaid corporate services, designs and manages solutions that improve the efficiency of organizations and purchasing power to individuals. In charge of a portfolio of Key Accounts, mainly CAC 40 companies.
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Field Executive
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Sep 2007 - Sep 2009
In charge of managing a portfolio of +500 companies using Ticket Restaurant product (+50 M€ TO / year) Also in charge of developing my portfolio by acquiring new accounts (average of 15 signatures / months) My playground was the Seine-Saint-Denis department.
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Accor
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France
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Hospitality
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700 & Above Employee
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International Sales Coordinator
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Jan 2007 - Aug 2007
International Sales Direction at the Accor HQ in Paris International Sales Direction at the Accor HQ in Paris
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Sofitel New York
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United States
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Hospitality
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1 - 100 Employee
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Operation Manager
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Aug 2003 - Jan 2004
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Education
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ESC Toulouse
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Pontificia Universidad Católica Argentina
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Institut d'Etudes politiques de Toulouse
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Institut Catholique de Paris
Prepa Sciences Po